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Marriott Rancho Las Palmas Resort
41000 Bob Hope Drive,
Rancho Mirage, CA
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Average User Rating: 8.0 Cleanliness:[8.5] • Staff:[8.0] • Location:[9.0] Based on 130 user ratings |
Aug 18, 2009 by
Jason from Laguna Niguel,CA
Overall Rating: 8
“Very nice rooms and the pool is great for kids and families. The overall experience was very fun and the hotel room and beds were very nice and comfortable. I would definitely come back.”
Jul 6, 2009 by
Tracy from Cypress,CA
Overall Rating: 8
“Wonderful rooms, great pool and mini water park.”
Jul 11, 2007 by
Elisha from Stanton, CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“I think if the a/c was fixed and after the pool and room remodel we'd give this hotel a second chance. The overall look and feel of the hotel was nice but I think we just picked the wrong time to go. It's definitely not "Resort" quality but I would say it's a nice facility.”
Jun 21, 2007 by
Greg from Rosamond, CA
Overall Rating: 1
Cleanliness:[7] •
Staff:[5] •
Location:[6]
“Very disappointed.”
Aug 31, 2006 by
Eniko from La Habra, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Good staff! very friendly concierge! Very eager to help!!great people staying at hotel loved it, loved it!”
Aug 30, 2006 by
Debbie from Higley, AZ
Overall Rating: 5
Cleanliness:[8] •
Staff:[6] •
Location:[8]
“I had requested a room with two double beds. When I checked in nothing was said but when I got to my room it had a king bed. I called the front desk and they said that there were no doubles left but if someone canceled their reservations and one became available they would let me know. I just wondered how they determined who got the doubles since I had already checked in and they were saving doubles for people who hadn't even checked in yet. They did not apologize for this error at all. In all my years of travel I have never had this happen. I was traveling with a friend and we had to share a bed. ”
Apr 4, 2006 by
Carol from La Verne, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“The facility as a whole is very nice and located so closely to the River, a shopping and restaurant area, makes it especially desirable. The beds were very comfortable and the overall ambiance and landscaping of the hotel were nice. If you are looking for "affordable luxury" this is a good choice.”
Mar 9, 2006 by
Mary from Vista, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I actually was so impressed by the entire staff that I have written a letter to Marriott. I have traveled many places and to many fine hotels and I must admit that they were wonderful there. I found the girls in the Spa and Salon to be so delightful. We went for a weekend escape from our busy lives and we truly were relaxed. It was a great weekend.”
Feb 15, 2006 by
Gary from Beverly Hills, CA
Overall Rating: 9
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“It is a lovely resort with comfortable accommodations. The staff is well trained, friendly and accommodating.”
Sep 11, 2005 by
Karen from Claremont, CA
Overall Rating: 5
Cleanliness:[8] •
Staff:[3] •
Location:[9]
“My daughter and I enjoyed a very pleasant stay,and we loved the grounds and spacious layout of the room clusters. We had a difficult start, as I had confirmed our room location by phone earlier in the day before check-in, and we did not realize until after we had unpacked and went in search of the pool that we had been placed on opposite side of the complex from where we had requested. While we did get changed, it was quite a hassle and the staff did not apologize or go out of their way even though it was their error.Pool area very pleasant, but no extras.”
Sep 2, 2005 by
Janeen from Anaheim Hills, CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“The hotel and its surroundings were very serene. It was pleasant, but there were not many activities to be done. The pool water was so warm it was unrefreshing. However, I did get plenty of relaxation”
Aug 29, 2005 by
Daniel from Fremont, CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[7] •
Location:[6]
“Clean, friendly staff but the vending machine located outside my room was very noise.”
Aug 28, 2005 by
Amar from Glendale, AZ
Overall Rating: 7
Cleanliness:[6] •
Staff:[6] •
Location:[6]
“Nice location. August is very hot there. During the winter months likely to be highly sought after. Rooms were so-so.”
Aug 20, 2005 by
Wendy from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Two tiered experiences available. One option is upscale, room in beautiful setting, use of day spa-- $30 minimum for upscale amenities (sauna, steam, private pool, bigger gym), optional treatments $70-$250.Bare-bones option, use of 2 public pools, one dominated by families with kids.”
Aug 19, 2005 by
Cathy from Alta Loma, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“THe hotel was well kept with beautiful grounds. The "Turtle Island" pool area is a great spot for families. They have a nice water slide.”
Aug 11, 2005 by
Kathy from San Diego, CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[10]
“We stay in Palm Springs frequently and the location of the Las Palmas is ideal. Unfortunately, it was a perfect as remembered. Room was somewhat musty and the water jets for the small children at the pool, did not work. Staff was friendly.”
Aug 1, 2005 by
Kent E. from Santa Fe Springs, CA
Overall Rating: 4
Cleanliness:[5] •
Staff:[6] •
Location:[8]
“Needs to be refurbished. It is tired and dirty.”
Jul 7, 2005 by
Chris from Fallbrook, CA
Overall Rating: 3
Cleanliness:[3] •
Staff:[7] •
Location:[8]
“Older resort, rooms need renovation and bathrooms; air vent had large amount of dust collected on it. Air conditioner was very noisy. View was nice and the room was well insulated from outside noise. Good location-close to shopping and good restaurants. I wouldn't classify this with other "4-star resorts"”
Jul 7, 2005 by
Ryan from Gilbert, AZ
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“The resort was very nice and the spa treated my wife like a princess. The pool was way to small for the amount of guests!!!”
Jul 7, 2005 by
Claudia from Garden Grove, CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Loved the spa! Bathrooms and rooms could improve.”
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