Holiday Inn Palm Springs [Palm Springs, CA]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Palm Springs 3-star

1800 East Palm Canyon, Palm Springs, CA

Welcome to the Holiday Inn Palm Springs, the Desert Oasis' newest full service, fully renovated hotel.[more]

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User Reviews for Holiday Inn Palm Springs, Palm Springs

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[7.5]
Based on 294 user ratings

Oct 21, 2009 by Cindy from Yucaipa,CA
Overall Rating: 10 Overall user rating

  • Nicely appointed room, linens and furnishings. Refrigerator was nice bonus.
  • Entry to room corridors from exterior not clearly defined, confusing to find entrance.

“I liked it very much, the restaurant was nice, the service was great and very friendly staff. Our stay was brief, but I would definitely say again with no hesitation.”

Oct 7, 2009 by Estella Dillard, Hun from Huntington Beach,CA
Overall Rating: 10 Overall user rating

  • Rooms were great nice and clean!
  • No bell room service to help with luggage.

“The outer color is green and not attractive, but once you are inside it is very nice and clean. The rooms are very nice and the beds are so comfortable! It was worth it to pay an extra $20.00 for a pool view. There is a water fall outside our window that was nice to view and was next to the pool.”

Sep 11, 2009 by Kelly from Orange,CA
Overall Rating: 10 Overall user rating

  • The movies by the pool.
  • Shortage of pool furniture.

“The hotel was great. The only thing was that by the pool, there where no lounge chairs available. The movies by the pool at night were a great touch and very enjoyable.”

Sep 8, 2009 by Lilani from Avondale,AZ
Overall Rating: 10 Overall user rating

  • Friendly staff and great atmosphere.

“Hotel changed ownership since our first stay in '05 but the changes are amazing. Modern rooms with comfy beds, great restaurant on-site, bar by the pool, friendly staff. Just a great place to stay!”

Jun 28, 2009 by Kat from Orange,CA
Overall Rating: 9 Overall user rating

  • Staff was wonderful.
  • Food took too long to be served. Ice machines were few and not all working.

“Very family friendly. If you are looking for adult fun, this is probably not the place. Very clean and the fridge in the room was fabulous. Comfortable bed and shower was great!”

Apr 20, 2009 by Paul from Santa Rosa Valley,CA
Overall Rating: 7 Overall user rating

  • Close to everything in town.
  • No comment.

“Very good location.”

Apr 20, 2009 by WA from Bowie,MD
Overall Rating: 2 Overall user rating

  • Nothing.
  • Dirty.

“The corridors were so dirty and trashed, that I had to sweep in front of my kids door with a towel. I told the front desk, but nothing was done.”

Apr 3, 2009 by Mimi from Ventura,CA
Overall Rating: 5 Overall user rating

  • Bathroom was nicest with a granite top.
  • Appearance was dumpy and old. Huge dumpster in lot stunk and ugly.

“Very dissatisfied. Ugly on outside, rooms were decent inside, but thin walls and noisy neighbors. Very 70's feel to exterior. I didn't want to tell people we were staying there.”

Feb 17, 2009 by G. from Garden Grove,CA
Overall Rating: 5 Overall user rating

  • very professional staff and helpful staffs, clean hotel
  • you can hear the footsteps from the room upstairs, I heard it and so did my friend in another room.

“Very nice facade. Staff are very professional, helpful and very accomodating. They upgraded the 3 rooms that i got just because i'm paying for the same credit cards and I requested it to be close together. If you happen to be the kind of person who wants to sleep and wake up late, please get another hotel or get the 3rd floor rooms because you can hear the footsteps from upstairs. Pillows are hard but you have an option to request for pillows that is best for you by calling the housekeeping. It has a time thou.”

Nov 22, 2008 by Darcy from Henderson,NV
Overall Rating: 10 Overall user rating

  • Size of room, flat panel TV, Mini Fridge and Coffee.
  • Outdoor corridors.

“This hotel, although older, is well maintained and very clean. All rooms have patios or balconies, very comfortable, nicely appointed, great friendly staff, flat panel TVs. Very nice. My only dislike is that ground floor rooms are open corridor with no way to lock out the public. 2nd and 3rd floor rooms have key card entry so are fine.”

Nov 7, 2008 by
Overall Rating: 8 Overall user rating

  • Excellent bedding and great big screen television
  • I was next to the stairs, ice machine and elevator.

“Condos that have been refurbished into a hotel that is conveniently located. Perfect for the quick travel weekend and located between palm springs and palm desert. I will defiantly stay there again.”

Sep 11, 2008 by Patricia from Bradenton, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The place and staff were very accommodating.
  • There is nothing that I did not like.

“For my first time in Palm Springs, the hotel was an excellent choice - the staff was very friendly and helpful.”

Sep 11, 2008 by Frank from Irving, TX
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[2]

  • Clean rooms and great views.
  • Fitness center was a joke. Worst I have ever seen !

“Exterior was ugly, but rooms were nice. Recently renovated. In a seedy area of town with. The fitness center was the worst I have ever seen. Only 4 pieces of equipment and very poor quality. Staff was very helpful and friendly. Elevator access to upper floors was very limited because of high security which was necessary because of the neighborhood.”

Sep 9, 2008 by Ji H. from Los Angeles, CA
Overall Rating: 3 Overall user rating
Cleanliness:[9] • Staff:[3] • Location:[7]

  • Nothing special.
  • Small pool, small bathroom.

“Like really local Inn.”

Sep 8, 2008 by Ivan from Bellflower, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The hotel was nice and clean.
  • They met all my expectations.

“From the moment you arrive the hotel entrance was elegant and the rooms were clean. I would highly recommend this hotel.”

Sep 4, 2008 by Patty from Denver, CO
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Friendly staff, very clean.
  • The outer access doors were cumbersome to deal with.

“Room was well appointed, very comfortable bed. I appreciated the internet access, and room service arrived on time. Overall a wonderful for the price.”

Sep 4, 2008 by Rolanda from Hesperia, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • This was one of the best places I have stayed in.
  • It was far from the freeway.

“I was very pleased with the overall stay, my family and I enjoyed the beds, and the modern feel of the hotel.”

Sep 4, 2008 by Emily from Hesperia, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Although it's an older hotel, it's been remodeled and updated pretty nicely. We really enjoyed the pool.
  • No continental breakfast.

“It's apparent that it's an older hotel, but the furnishings in the rooms were contemporary and the bathrooms were nicely updated. They had a good size pool which was up to 9 ft. We enjoyed the poolside movie on Saturday night. The last day we were there, the cleaning staff neglected to give us shampoo, lotion, soap and enough washcloths. But overall, the service was fine and we had a nice stay.”

Sep 4, 2008 by Elizabeth from Whittier, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very nice hotel.
  • Balcony was shared by two rooms next to one another.

“Excellent service.”

Sep 4, 2008 by Ronald from Norwalk, CA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[7]

  • The room was exceptional and above our expectations.
  • The restaurant had an expensive breakfast menu.

“The rooms are exceptional and that's about it.”

Amenities at Holiday Inn Palm Springs, Palm Springs

  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Outdoor Pool
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • Security
  • Sprinklers In Rooms
  • Video Checkout
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