Hyatt Regency Suites Palm Springs

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User Reviews for Hyatt Regency Suites Palm Springs, Palm Springs

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Sep 2, 2008 by Mona L. from Hemet, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The price.
• Hotel staff at check-in did not give us an overview until I asked for it.

“Pleasant vacation spot that we would frequent again.”

Aug 25, 2008 by Marizela from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Rooms are all suites and are really big.
• Decor is a little outdated.

“Beds were very comfortable and each room has a balcony. Highly recommend.”

Aug 23, 2008 by Jeff from Whittier, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just a great hotel.
• Nothing.

“Sorry I have nothing to say I had a great time.”

Aug 19, 2008 by Emily from Encinitas, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[7]

• The lobby was clean.
• Very dirty room.

“This hotel needs a downgrade in stars. It was not a 3 star. It was so dirty. Black spots all over the carpet. Sticky table in room. The beds were never made up during our two night stay. Garbage was not emptied. The location to down town Palm Springs was good but overall the dirtiness of the hotel left us very unsatisfied.”

Aug 19, 2008 by Nancy from Tucson, AZ
Overall Rating: 2
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was attractive and the staff was friendly.
• The bed was uncomfortable and the street noise a horror.

“The bed was uncomfortable, lumpy and the pillows were ok. The worst was that while I was on the highest floor, the noise from the street and the coffee/house/hookah lounge under my window was loud and lasted late into the night. The sound of the AC did not drown out the noise and thus, the experience was not what one would expect of a Hyatt.”

Aug 16, 2008 by L. M. from La Crescenta, CA
Overall Rating: 3
Cleanliness:[9] • Staff:[3] • Location:[9]

• I liked the location.
• A pricey hotel with poor service. Check-in is at 4:00 and check-out at 12:00 which gives little time for the pool without paying for late check out.

“This is an expensive hotel but gives little service. Everything has a price tag but the quality just isn't there. I think that a 4:00 check in and a 12:00 check out makes no sense. This forces you to pay for a late checkout, which adds another expense.”

Aug 13, 2008 by Gereka from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, hotel, people, price.
• Outside restaurant food was not that great for the price.

“The location was great, nice helpful staff, parking was great and the room was nice and clean.”

Aug 12, 2008 by Erica from Aurora, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Big living room & bedroom.
• One staff member was not knowledgeable.

“Overall experience was great. Since we lived there, we deserved free parking or discount.”

Aug 11, 2008 by Chris from San Jacinto, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[9]

• The outside bar was nice to have.
• Furniture, carpet - really dirty.

“I was really impressed what so ever.”

Aug 1, 2008 by Bill from Coto De Caza, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location, courteous staff, Large Suites, beautiful building/lobby.
• The parking charge.

“Unbelievable value. Will definitely return. The best location and I had a gorgeous view from my 5th floor balcony.”

Jul 30, 2008 by Belinda from Las Vegas, NV
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[6]

• Very nice inside especially lobby.
• Did not receive wake up call.

“Hotel was very nice. Staff was not very professional.”

Jul 28, 2008 by Howard from Redondo Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Centrally located - easy to get around.
• Does not have a less expensive restaurant alternative for snacks or breakfast.

“Very good value for the price.”

Jul 28, 2008 by J. W. from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location; friendly staff.
• Tight parking garage.

“Great location with a very friendly staff; upgraded me to a pool/mountain view with no hassle.”

Jul 21, 2008 by Brian from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The rooms are large and were excellent for my two little boys.
• The pool could be bigger, but it was still nice.

“I frequent Palm Springs for business and always bring my nanny and children as they love to swim in the pools and for them it feels like a vacation. The hotel provides everything we need for our trip including the excellent location with many shops and restaurants. I will definitely stay again.”

Jul 20, 2008 by John from Anaheim, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[10]

• Location.
• Poor quality bed, hotel is tired, needs remodel.

“This is franchise owned hotel with poor quality bed, room is tired and needs to be remodeled, missing pieces of countertop, carpet is stained, AC was loud and when I asked to have it serviced I was told that it would be looked at after I check out and no time sooner (three days later). The location is great. This hotel is not the quality of a normal Hyatt brand hotel. No mention of extra fee for parking.”

Jul 17, 2008 by Mimi from San Pedro, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Spacious rooms, great location.
• Furniture is spotty.

“The standard rooms are very roomy like a mini-suite. Bring your own water, their in room bottled water not a good quality water for the price ($4.50 per bottle for Aquafina). The pool is very small almost like a lap pool, the hotel is mostly like a mini Hyatt than a regular Hyatt, if you like to work-out the gym is extremely small but the location can't be beat.”

Jul 17, 2008 by Harry from Rio Rancho, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The grandeur and convenience to the downtown shops.
• The parking for the hotel is not complimentary, apparently it is contracted out and it is a whopping $12.00 per night. That takes away any saving you.

“Very elegant and accommodating. Beautiful lobby and spacious rooms.”

Jul 12, 2008 by Anthony from Hemet, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It's location.
• The carpet in the rooms look very old.

“This place is very nice. The location is perfect. The rooms are very big and spacious.”

Jun 10, 2008 by Wendy from Redondo Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room floor plan is fantastic. Very nice bathroom.
• My husband thought the bed was too hard.

“The rooms at this hotel have a great floor plan design. The front area is a living area while the back is a bedroom where the door can be shut to prevent noise. The room was very quiet. The bed was not as comfortable as some. The outdoor bar area in the front area of the hotel was nice -gives a somewhat quiet hotel a bit of life. We'd definitely stay again.”

Jun 2, 2008 by Ratheen from Santa Clara, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean.
• Parking fee.

“Good hotel.”

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Amenities at Hyatt Regency Suites Palm Springs, Palm Springs

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Coffee Maker in Room Concierge Express Checkout Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Yes (from Palm Springs)