Hyatt Regency Suites Palm Springs

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User Reviews for Hyatt Regency Suites Palm Springs, Palm Springs

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Jan 21, 2010 by Anna from Phoenix,AZ
Overall Rating: 9

• The general ambience and the location. Excellent decor.
• The staff wasn't very well-informed about the events going on in Palm Springs during the weekend of our staying.

“The staff wasn't very well-informed about the events going on in Palm Springs during the weekend of my staying. My main purpose for the trip was attending the Palm Springs Film Festival and being the Hyatt one of the sponsors for the event I thought it was a little awkward. I would imagine they had copies of the program and could direct guests to the different locations for the festival. Besides this, the overall experience was very good.”

Jan 19, 2010 by Julie from Los Angeles,CA
Overall Rating: 10

• Only one word needed "Excellent.
• Liked everything..

“For anyone intereted in staying at this hotel, it would be an excellent choice. The room was spacious, clean and had excellent views fromt he front to the back. The staff was helpful and very accommodating. I give this hotel a 10+.”

Jan 14, 2010 by Luis from Lynwood,CA

• It is very conveniently located.
• The check in clerk, at the front desk, was rude when I checked in and gave me attitude when I checked out.

“This hotel has suites and it is VERY nice and clean and BIG. It is in a perfect location, I will definitely stay there again.”

Jan 13, 2010 by Christopher from Sun Valley,CA
Overall Rating: 10

• Quiet, clean and professional staff.
• The closest ice machine was on the 5th floor.

“Very nice, clean and quiet hotel. I would highly recommend this hotel to family and friends.”

Jan 12, 2010 by Sean from Los Angeles,CA
Overall Rating: 8

• Completely remodeled and brand new.
• The bar and restaurant were brand new and did not have somethings.

“ The hotel was great, it was completely renovated/remodeled right before my stay. The look and feel is contemporary modern; and is somewhat out of place in the old folks home that is Palm Springs. The staff was great, my only complaint is being met with a $12.00 a night "resort fee" as well as $14.00 a night parking. ”

Sep 9, 2009 by John from Poway,CA
Overall Rating: 6

• Good location.
• Under renovation and few services were available.

“I wish somebody (You!) could have told us that the hotel was undergoing extensive renovation, and was in very poor condition. Food and beverage services were virtually non-existent. This was essentially just a bed and a bathroom, with nothing else to offer: we could have stayed at a Motel 6 for this level of accomodation.”

Jul 22, 2009 by Joy from Ventura,CA
Overall Rating: 7

“The hotel was under consturction which I did not know when I booked it, the pool was not open and 90% of the shops where closed in the area.”

May 20, 2009 by Terry from Running Springs,CA
Overall Rating: 8

• I liked the lobby and the room size.
• The pool closed too early 8:00 pm, and we would have liked a free breakfast, as usual!

“My family and I enjoyed the friendly staff and great service, including the valet service. Always called us by name, and very attentive to our requests. The decor needs some upgrades and the pool hours were not great. The pool closed too early for Palm Springs!”

May 19, 2009 by Stacia from Crestline,CA
Overall Rating: 9

• Nice size room and bed. I enjoyed having the extra living area.
• It could use a remodel and the exercise room it very small.

“I would recommend staying here. It is close to everything and for the price I payed at Priceline it was even more enjoyable.”

May 7, 2009 by Karri from San Francisco,CA
Overall Rating: 10

• Balcony.
• Heavy street noise at night.

“Great margaritas.”

Apr 11, 2009 by Kristi from Tarzana,CA
Overall Rating: 7

• Great location, friendly staff, nice facilities.
• Had problems with toilet. Took 24 hours to get response.

“This is a great hotel for travelers. I think our room was jinxed. The fridge did not work well, they promptly brought up a new one. The toilet was plugged. I went to the front desk twice in one day and got no service. After going to the front desk a third time, the finally sent someone up. Overall, I believe this is a great 3 star hotel for the location and the price.”

Apr 4, 2009 by Ken from Carnation,WA
Overall Rating: 9

• For our exended stay, the suite and its furnishings gave room to spread out and relax as opposed to being cramped in a standard hotel room.

“Clean and comfortable. An older hotel with dated decor, but for me that matters little. Internet was $10 a day which was a disapointment. The security of the underground parking was a plus but will cost you $12. Free on street parking is available. The channel selections on the TV were lacking.”

Mar 31, 2009 by Eric from Santa Ana,CA
Overall Rating: 8

• Good location.
• Charged extra for parking.

“The room they gave me was over the outside area and overlooked the outside patio where a band was playing, which was loud and could easily be heard through the walls in the room as if the window and door were open.”

Mar 30, 2009 by Ryan from Calgary,Canada
Overall Rating: 9

• Two Room suite which is ideal for children accompanying parents. Location is superb - right on the strip!
• Feels a bit run down. Parking was expensive.

“Great location right in the heart of Palm Springs. Easy walk to restaurants, pubs, and night clubs. Beautiful view of the mountains, and very quiet. Overall, good value for your money.”

Mar 24, 2009 by Kelly from Temecula,CA
Overall Rating: 2

• The pool area was disgusting and hadn't been cleaned in forever.

“The staff at the hotel was great but the amenities were less than sub-par. For a 3+ star hotel the amentias was like staying at a Motel 8 and even then I think a motel 8 is better. I wouldn't stay there again until it is remodeled”

Mar 24, 2009 by Jana from Bakersfield,CA
Overall Rating: 6

• Very helpful staff, close to shopping, restaurants.

“The room was spacious, had a separate room with coach that could be used for privacy. However was surprised that the beds were somewhat sagging, the pillows needed to be replaced as were on the flat side. The bathroom is old in appearance, the towels were not quality for a Hyatt experience.”

Mar 12, 2009 by Lionel from Lancaster,CA
Overall Rating: 10

• Location, pool and view.
• Worn out room carpet, parking fee.

“Excellent location right down town Palm Springs, very nice lobby, great pool and jacuzzi, beautiful view of mountains, pools, golf area and town. $12/parking.”

Mar 12, 2009 by from San Diego,CA
Overall Rating: 6

• Location and
  pool.
• Overly starched sheets. Dated decor. Concierge had questionable grooming.

“It was overall very well located, but the sheets in the bed were uncomfortable at best (one could say they felt like sandpaper). The front desk guy, while doing his best to be helpful, didn't seem too sure of himself relative to the surroundings (stores, restaurants, etc). In addition, he had questionable grooming standards, as evidenced by his unhygenic long fingernails.”

Mar 8, 2009 by Peter from Tulare,CA
Overall Rating: 4

• The valet guys were very helpful taking the time to take me to a Del Taco to get some food.
• The room was not kept.

“I would recommend the hotel for overall placement and comfort. But not for overall cleanliness.”

Feb 28, 2009 by Amy from Las Vegas
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[10]

• Good location. Good shower. Good balconies.
• Not impressed with staff.

“The room did have a great balcony overlooking the street, the location is perfect. The parking is expensive, the wireless costs money, the staff was just okay, but the room itself was nice.”

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Amenities at Hyatt Regency Suites Palm Springs, Palm Springs

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Coffee Maker in Room Concierge Express Checkout Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Yes (from Palm Springs)

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