Holiday Inn San Diego-Rancho Bernardo

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User Reviews for Holiday Inn San Diego-Rancho Bernardo, San Diego

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Sep 11, 2009 by Michael from Calexico,CA
Overall Rating: 9

• The pool was great and well heated. I hope it's like that in the winter time.
• It's away from a lot of points of interest.

“This hotel is nice for a family and recommend it to others.”

Aug 28, 2009 by Stephanie from San Diego,CA
Overall Rating: 9

• Big bed, couch area.
• Bad cable choices, lumpy couch, bad 70's carpet.

“This is a great family-friendly hotel. There are patios in some rooms and a parking garage. It is close to the street and the I-15 and has internet access in both the lobby and free wireless in the rooms.”

Jul 23, 2009 by John from Victorville,CA
Overall Rating: 10

• Location and access to freeways and very nice eateries close by.

“I will continue to use this motel when we are in the San Diego area.”

Jul 10, 2009 by Elena from Phoenix,AZ
Overall Rating: 10

• The staff was exceptional!
• The beds were not great.

“The hotel staff was very friendly and respectful. Everyone from the custodians to the front desk greeted us and made us feel welcome. The hotel was a little old, but clean. The beds could use updating.”

Jun 25, 2009 by Albert from Imperial,CA
Overall Rating: 8

• The people and the location of hotel and the swiming pool.
• The beds are very hard tp sleep in. (sort back).

“Hotel is in a great location and near the center of San Diego county which makes it easy to travel south or north of San Diego county.”

May 30, 2009 by Kim from Hesperia,CA
Overall Rating: 10

• The staff was very friendly and helpful, brought bags to my room, and necessities provided by hotel.
• There was not enough parking for the amount of people staying at the hotel. We had to park in guest parking.

“Pool was heated, which made it nice to swim in the evening. Staff was friendly and helpful. Free internet access was nice. All rooms have a sliding glass door. Bottom floor room doors led to parking, upstairs rooms all had a nice balcony.”

May 6, 2009 by Maro from San Diego,CA
Overall Rating: 8

• The staff was very nice and friendly.
• Didn't think the hotel was a three star. It was more on the older side.

“Hotel staff was very friendly, but I wouldn't think it was a 3-star place. The hotel itself and room decor were pretty outdated and the mattress wasn't too comfortable.”

Dec 17, 2008 by Martha from Yuma,AZ
Overall Rating: 10

• The cleanliness of the hotel. It was very well kept.
• The continental breakfast was a little expensive.

“It was a nice stay for us. The hotel was very clean and orderly. The staff was nice and we enjoyed the proximity to Starbucks and other businesses. It was also very nice to find the freeway entrance be so close.”

Sep 11, 2008 by Carolynne from Kapaa, HI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean room even under the beds, friendly staff, great free breakfast.
• NA.

“The availability of new pillows, which really prevented me from having allergies all week. All staff members were very helpful and friendly, always smiling.”

Sep 10, 2008 by Larae from Moreno Valley, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Accommodated us with an early check-in upon request; fridge and microwave in the room, soft towels.
• Bed was uncomfortable.

“The bed was uncomfortable and noisy every time we moved. It has other amenities such as the fridge/microwave, couch and hair dryer, soft towels, I still expect a decent bed when staying in a 3-star hotel.”

Sep 8, 2008 by Lance from Coronado, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• The Holiday Inn Rancho Bernardo is a decent hotel that is showing it's age. Once the facilities could've been 3-star, but that is no longer the case.
• The smell of cannabis (pot) wafted through the corridor near my room. The room smelled and the toilet was in poor condition.

“The Holiday Inn Rancho Bernardo should be considered a 2-star facility. The overall condition of the hotel smacks of early-nineties amenities that are getting threadbare in appearance. On the contrary, a sister facility located in Miramar reflects a true 3-star hotel, despite their dreadful breakfast service facilities. Overall, I will give Rancho Bernardo one more try but do not expect any improvements in the interim.”

Sep 7, 2008 by Joe from Arcadia, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[10] • Location:[5]

• Free breakfast was good.
• Old bed not comfortable, next to gas station.

“Pros - close to SD Wild Animal Park, friendly staff, free breakfast was good. Cons - old and definitely not upscale, not 3 star, main door leading into the building required swiping room key but was bypassed at times, bed not comfortable, room sliding door faced gas station next door.”

Sep 6, 2008 by venkat

“This is not a 3-star - should be at the most 2.5 star - better than 2.0.”

Sep 4, 2008 by Jewel from Canoga Park, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• The location.
• Hard mattress, room looked dingy, hear guest above me, no maid service the first day,.

“The hotels has an excellent location but the hotel is showing its age. The carpet in the room was filthy, the mattress was hard as hell and the first day maid service did not arrive until 3:30 PM. The staff was polite and helpful.”

Sep 3, 2008 by Marc from Whittier, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Local restaurants.
• AC didn't work in room or hall ways, spiders crawling in room.

“Cleanliness of the hotel wasn't even close to what I was expecting, I had a spider crawling over my room by the bed headboard, kids were running around yelling and screaming until about 1 am that night and back up the next morning at 6 am or so doing the exact same thing.”

Sep 3, 2008 by Debbie from Kennewick, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was comfortable.
• The parking.

“It was a very comfortable place to stay, easy access to the interstate.”

Sep 3, 2008 by Robyn from San Diego, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[4]

• The microwave and the mini refrigerator in the room.
• They lost my clothes for a couple of hours, the closeness to the freeway, the condition of the building, the intrusiveness of the cleaning staff.

“NA.”

Sep 2, 2008 by Eric from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great free breakfast, clean, free internet, friendly.
• Bad pillows.

“Highly recommended for the price. Phenomenal free breakfast. Very clean and friendly. Slightly dated decor but overall terrific.”

Aug 29, 2008 by Linda from Chino Hills, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Front desk was friendly, pool area was good, & liked underground parking.
• The decor was old & dated.

“Overall, not a bad place to stay. Rooms were clean, though very dated and unattractive. Employees were friendly and common areas were well kept.”

Aug 28, 2008 by Michelle from Madison, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Breakfast in the morning is great and so are all the extra pillows.
• The bed was varying hard and you could feel the coils.

“Breakfast in the morning is great for a buffet. The hotel is far from the Downtown area of San Diego, but fine if you are doing stuff around north county too. The worst part of the stay was the beds, they were hard and you could feel the coils. Otherwise they have some new staff that was very helpful and friendly.”

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Amenities at Holiday Inn San Diego-Rancho Bernardo, San Diego

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Down and Out Room Email Service Exercise Gym FAX Fire Alarm with Light Florist Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Jacuzzi Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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