Holiday Inn South Bay San Diego

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User Reviews for Holiday Inn South Bay San Diego, National City

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Jun 2, 2008 by Rob from Paso Robles, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Expectations exceeded with a spacious room, small fridge, + micro. Also nice was the comp. water and cookies at night.
• Very loud freeway noise outside the room. Could be a little cleaner. AC worked marginally. Hate to be there when it's really hot.

“Friendly people at desk and restaurant. Close freeway access. Can see some navy ships and harbor activities from the upper rooms. The ambiance was not on the same level as this hotels great convenience.”

May 16, 2008 by Risa from Vancouver, WA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very convenient location.

“Overall, our stay in this hotel was a good experience. We stayed there in early May, and the weather was warm, and so was the room. Our first room didn't have a working A/C, so we changed rooms. The second one worked, but not very well. I would advise that you not stay here during the summer, as I'm sure it would be unbearable. I walked around the entire hotel on the top floor, and there is no bay view. Also, this should be called a motel, rather than a hotel - the rooms open to the outdoors. The staff was friendly, though, and very accommodating. They were nice enough to mail a small personal item to our home when we accidentally left it in the room after our visit.”

May 16, 2008 by Bill from Hanford, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room service.
• No complaints.

“Great location. Easy access to freeway. Great view of the nearby ships. Room service prices were comparable to what you would pay at Dennys; it was fast, good food. Family was very happy.”

May 9, 2008 by Jim from Brown Summit, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice room with ocean view from 3 miles away.
• Hot tub did not work for 10 days.

“Good value for the room and location.”

Mar 31, 2008 by Allan from Glendale, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Staff.
• Windy.

“Great but rooms all open to outside so can be windy.”

Mar 27, 2008 by Steve from Placentia, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Staff attentive and helpful.
• Doors facing to outside railings-not safe feeling for families with young children.

“The rooms are adequate but not especially exciting. The rooms are a little on the small side and the TVs did not work that great. While having the door facing to an outside railing not a safe feeling for one with small children on the plus side having a small refrigerator and microwave in the room was a big help. Ate breakfast in the hotel restaurant, was pleasantly surprised at somewhat reasonable prices and pretty good food.”

Mar 26, 2008 by Marilou from Elmwood Park, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Close to highway, had fridge & microwave, shuttle service.
• Noise from highway, one elevator only (other broken for whole week), front desk doesn't always answer.

“It was nice to have the fridge and microwave, and the shuttle service was nice. The hotel was close to the highway entrance but the highway was noisy. The location did not look safe. They never fixed one of the elevators. It was often crowded with just one elevator since housekeeping and guests were using the same elevator that sometimes you cannot get in.”

Mar 19, 2008 by Bill from Slc, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean, friendly, good security.
• Was not the best neighborhood.

“The area was kind of run down, but the hotel was nice and plenty of security. Took care of special needs. Easy access to the freeway.”

Mar 18, 2008 by Jose from Elk Grove, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[3]

• Close to freeway so I could exit out of there quick.
• Felt and looked unsafe.

“Rooms were old and dirty, you could hear everything from cars driving by to people walking by in the street. I would not recommend this place to anyone.”

Feb 27, 2008 by George from Titusville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Close to Downtown; good parking.
• Elevators were out one day - walk 8 stories.

“Very nice Holiday Inn. Staff friendly. Good Parking. Close to Downtown San Diego. Great Price.”

Feb 22, 2008 by Henry from Santa Monica, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[3]

• Nationally recognized chain.
• It was way over rated.

“The hotel lobby and bar area were very nice, clean and updated. The rooms however were old, antiquated, needs an update.”

Dec 18, 2007 by Michael from Brentwood, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Basic room nothing more.
• Heat didn't work in my room fan very loud.

“Hotel is a clean basic place to stay. The graveyard guy was not that customer focus.”

Dec 4, 2007 by Robin from Hemet, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[8]

• The room was nice and clean.
• It rained that night and the building had leaks and buckets and the fire alarm was going off all night.

“We arrived and observed the excellent customer service that the person before us was receiving from the hotel clerk. When it became our turn, the level of her attitude changed and the customer service was entirely different. I expected one king bed as I requested. When I called from the room, the same clerk that checked us in was less than friendly and warm. It was very matter of fact and a take it or leave it situation. I asked for a room change and she told me they were full. We called the hotel right after from our cell and we were told there was availability. Oh yeah, the Holiday Inn also charged me $50 for incidentals, when they said they were just putting a hold on and when I check out told me it was released. I called the hotel yesterday and left a voice mail. I've yet to hear back from them for the credit. It was a less than pleasant experience overall to say the least.”

Nov 28, 2007 by Jenalyn from Chula Vista, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• More than what we expected. Had refrigerator and microwave in room.
• Charging for replacement of blankets due to accidental bleeding. Also kept having to get key card programmed because it wouldn't work all the time.

“The hotel staff was nice and helpful.”

Nov 4, 2007 by Linda from Cluny, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• The staff was very friendly.
• Internet not working and no pets allowed.

“Looks old and dated on the outside and is not in a. Great area for tourists. However, It meets the requirements for a 2 star hotel easily and the staff is well trained and helpful. It is not too far from the border for those en route to Mexico.”

Oct 21, 2007 by Wendy from Cypress, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• There wasn't much I liked the room smelled of smoke. The beds were hard; the service staff was very unfriendly.
• The staff noticed us when we walked in they took 20 min to help us and there was no line. The room smelled like smoke. The location around was poor.

“I would never stay there again. I will pay a little more and stay closer to my location for more comfort and a clean smelling room with a nicer staff.”

Oct 18, 2007 by Sonia from Bakersfield, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Was ok, they try to help you.
• The sink was no work properly.

“Was ok.”

Sep 27, 2007 by Dave from Yorba Linda, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[5]

• Clean rooms and comfortable beds.
• No fan in bathroom.

“Hotel staff was very nice. Check in was quick. Hotel is near freeway and trolley station, but the surrounding area is not the safest feeling. We went there so go to a padres game. Because of close distance of trolley station it was a breeze to get to the game.”

Sep 1, 2007 by Michael from Arcata, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[1]

• Not much.
• Location.

“The hotel is in the beginning stages of being run down. Restaurant and lounge are not very good, but the staff is friendly.”

Aug 28, 2007 by Weining from Sammamish, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Cute, clean, and nice.
• Water was licked on the countertop, and from the ceiling.

“It is good for two or less person, but not for 3 or more.”

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Amenities at Holiday Inn South Bay San Diego, National City

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Exercise Gym FAX Fire Alarm with Light Florist Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Iron

Laundry/Valet Services Lounge Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service