Holiday Inn San Diego-National City

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User Reviews for Holiday Inn San Diego-National City, National City

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Nov 19, 2009 by Ron from Calabasas,CA
Overall Rating: 3

• Nice location, friendly staff.
• My room was very hot, AC did not work.

“The room was clean and nice. However the AC in my room did not work and it was very hot and muggy inside. My sink faucet also constantly leaked, and the sink was open to the bedroom area not in the bathroom. The manager offered to give me a full refund of my stay. I was refunded 1 night, but I am owed a refund for the second night, and that still has not been resolved. The staff at the hotel was excellent and really tried to help me. The offered to refund my full stay.”

Aug 28, 2008 by Eric J. from Hollywood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice room and comfortable bed.
• Don't care too much for high balconies overlooking streets.

“I was very pleased with this hotel and hope to stay there again. It was very nice, neat and the bed was very comfortable. I had a blast there!”

Aug 19, 2008 by Denise from Grand Prairie, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• 1st room on 4th floor unacceptable, dirty carpets, sagging bedding, mold-horrible!

“After much complaining I was moved to 8th floor where the room was acceptable. It was ascertained that the lower floors of hotel were not remodeled however the higher floors were.”

Aug 19, 2008 by Cliff from Hemet, CA

Cleanliness:[9] • Staff:[9] • Location:[5]

• Lovely room, nice pool.
• Location, rough neighborhood.

“Liked it, nice room, bad area. Close to freeway.”

Aug 14, 2008 by Christen from Virginia Beach, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The bed was nice.
• The noise from the street.

“Very centrally located, upscale and comfy.”

Aug 13, 2008 by Linda from Ventura, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Had a nice pool area.
• No quilts on the bed. Weird.

“It was OK for the price. There were no quilts on the bed, but they brought us blankets. The room was a bit musty. The lobby and reception area was nice and the employees were helpful.”

Jun 28, 2008 by Tamarra from Menlo Park, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[8]

• Location to highway.
• The receptionist had a condescending attitude and was not helpful in meeting our needs. We had to call for a manager to get help.

“First room we got was not clean and was smelly. We asked for a room with 2 beds and was told they didn't have any. We found out later that was incorrect. The rooms were dark and dingy with spots all over the carpets, trash was under the bed. I would not recommend this hotel to anyone. I wish we had of waited until we got to town before we got a room. We would have had a better experience at motel six for less money.”

Jun 2, 2008 by Rob from Paso Robles, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Expectations exceeded with a spacious room, small fridge, + micro. Also nice was the comp. water and cookies at night.
• Very loud freeway noise outside the room. Could be a little cleaner. AC worked marginally. Hate to be there when it's really hot.

“Friendly people at desk and restaurant. Close freeway access. Can see some navy ships and harbor activities from the upper rooms. The ambiance was not on the same level as this hotels great convenience.”

May 16, 2008 by Risa from Vancouver, WA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very convenient location.

“Overall, our stay in this hotel was a good experience. We stayed there in early May, and the weather was warm, and so was the room. Our first room didn't have a working A/C, so we changed rooms. The second one worked, but not very well. I would advise that you not stay here during the summer, as I'm sure it would be unbearable. I walked around the entire hotel on the top floor, and there is no bay view. Also, this should be called a motel, rather than a hotel - the rooms open to the outdoors. The staff was friendly, though, and very accommodating. They were nice enough to mail a small personal item to our home when we accidentally left it in the room after our visit.”

May 16, 2008 by Bill from Hanford, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room service.
• No complaints.

“Great location. Easy access to freeway. Great view of the nearby ships. Room service prices were comparable to what you would pay at Dennys; it was fast, good food. Family was very happy.”

May 9, 2008 by Jim from Brown Summit, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice room with ocean view from 3 miles away.
• Hot tub did not work for 10 days.

“Good value for the room and location.”

May 8, 2008 by Dmitriy
Overall Rating: 10

• It is clean, convenient location, nice staff.

“Great place to stay, great location, very clean, free internet connection.”

Mar 31, 2008 by Allan from Glendale, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Staff.
• Windy.

“Great but rooms all open to outside so can be windy.”

Mar 27, 2008 by Steve from Placentia, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Staff attentive and helpful.
• Doors facing to outside railings-not safe feeling for families with young children.

“The rooms are adequate but not especially exciting. The rooms are a little on the small side and the TVs did not work that great. While having the door facing to an outside railing not a safe feeling for one with small children on the plus side having a small refrigerator and microwave in the room was a big help. Ate breakfast in the hotel restaurant, was pleasantly surprised at somewhat reasonable prices and pretty good food.”

Mar 26, 2008 by Marilou from Elmwood Park, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Close to highway, had fridge & microwave, shuttle service.
• Noise from highway, one elevator only (other broken for whole week), front desk doesn't always answer.

“It was nice to have the fridge and microwave, and the shuttle service was nice. The hotel was close to the highway entrance but the highway was noisy. The location did not look safe. They never fixed one of the elevators. It was often crowded with just one elevator since housekeeping and guests were using the same elevator that sometimes you cannot get in.”

Mar 19, 2008 by Bill from Slc, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean, friendly, good security.
• Was not the best neighborhood.

“The area was kind of run down, but the hotel was nice and plenty of security. Took care of special needs. Easy access to the freeway.”

Mar 18, 2008 by Jose from Elk Grove, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[3]

• Close to freeway so I could exit out of there quick.
• Felt and looked unsafe.

“Rooms were old and dirty, you could hear everything from cars driving by to people walking by in the street. I would not recommend this place to anyone.”

Feb 27, 2008 by George from Titusville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Close to Downtown; good parking.
• Elevators were out one day - walk 8 stories.

“Very nice Holiday Inn. Staff friendly. Good Parking. Close to Downtown San Diego. Great Price.”

Feb 22, 2008 by Henry from Santa Monica, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[3]

• Nationally recognized chain.
• It was way over rated.

“The hotel lobby and bar area were very nice, clean and updated. The rooms however were old, antiquated, needs an update.”

Dec 18, 2007 by Michael from Brentwood, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Basic room nothing more.
• Heat didn't work in my room fan very loud.

“Hotel is a clean basic place to stay. The graveyard guy was not that customer focus.”

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Amenities at Holiday Inn San Diego-National City, National City

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Exercise Gym FAX Fire Alarm with Light Florist Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Iron

Laundry/Valet Services Lounge Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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