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The Westin Horton Plaza
910 Broadway Circle,
San Diego, CA
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0] Based on 1250 user ratings |
Oct 2, 2009 by
Jeralene from Ventura,CA
Overall Rating: 8
“My husband and I were really happy with the hotel. Nice room with a comfortable bed. Very close to shopping of all kinds, with Horton Plaza almost next door. The Gas Lamp district is very close also. My only issue was that it appeared that the front desk employees could have been more helpful. I would certainly recommend this hotel to others.”
Aug 8, 2009 by
Joanna from Bakerfield,CA
Overall Rating: 1
“I could not enjoy my holiday because I cannot sleep in a warm room so not satisfied with the hotel. I sent you an email thru customer service on your site.”
Jul 22, 2009 by
Susan from Litchfiled Park,AZ
Overall Rating: 9
“Overall this was a great hotel. The pool was tiny (I think my backyard pool is bigger) but the area around the pool was nice...Deep covered area for those who want shade with comfortable furniture. The gym was good for a hotel gym. Location was great...many reviewers complained about the noise level but we found it to be quiet at night.”
Jul 17, 2009 by
Mark from Carlsbad,CA
Overall Rating: 10
“Great location near public transportation and next door to a great mall. The pool was awesome and the staff are bar-none hands down the nicest most sincere workers I have ever come across.”
Jul 10, 2009 by
Sandra from Mesa,AZ
Overall Rating: 8
“Although the room was generaly comfortable, room service menu was outrageously expensive as was parking for customers. They should incorporate their parking fee with the hotel fee so it doesn't feel like your paying the $30.00/night for parking.”
Jun 26, 2009 by
from Albert Lea,MN
Overall Rating: 10
“Great location for shopping and seeing the sights of San Diego. Great staff and everything about the hotel was excellent.”
May 4, 2009 by
Dan from Morris,IL
Overall Rating: 9
“Hotel is comfortable and nicely appointed. The staff is friendly and efficient.”
Apr 11, 2009 by
Ann from Baton Rouge,LA
Overall Rating: 10
“This is a very clean hotel located in the heart of Downtown San Diego. It is in walking distance to excellent restaurants and night spots. I will stay here any time I am in San Diego.”
Mar 14, 2009 by
Darren from Scottsdale,AZ
Overall Rating: 8
“Overall nice hotel and convenient location. Room was spacious enough for two people and quiet. Biggest downfall was the cost of the overnight parking of $32 per night! Should be under $15 in my opinion.”
Mar 2, 2009 by
Dorcas Hughley from Yuma,AZ
Overall Rating: 10
“I enjoyed my stay close to all the attractions that I came to San Doego to enjoy. After paying for the parking garage we walked around from visiting the museum to dining!”
Feb 23, 2009 by
Eric from Florham Park,NJ
Overall Rating: 7
“It was a decent Westin. Not great! Rooms seemed a little dated and workout facility was old and musty. Food at the restaurant was decent. Location was pretty good, but if you want to stay in downtown SD - Omni is the way to go! Better all the way around.”
Feb 18, 2009 by
Anisha from Roseville,CA
Overall Rating: 10
“The hotel is nicely decorated and appeals to both the feminine and masculine side. There is a breakfast area along with a lounge and restaurant and bar. The standard king room contains a king size bed with great linens and pillows, a chase lounge, table and chair, chair with an ottoman and a side table. It also has a nice flat screen TV. One of the best features was they provided two luggage racks, a small thing I know but it's the small things that people notice!”
Feb 11, 2009 by
William from San Jose,CA
Overall Rating: 10
“Staff was very helpful and friendly all the way and the service was great. It is totally five star from the front door to the room and beyond.”
Jan 26, 2009 by
Chau from Sherwood,OR
Overall Rating: 10
“This Hotel is clean and very professional, very helpful. The food is good, my family liked it a lot. We travel with all different ages and it seem like they're fulfilled, including the 20 months old.”
Oct 30, 2008 by
Joan
Overall Rating: 7
“When I spoke to the staff about my disappointment, they were quick to accommodate me. My second room was less worn, but my view was much better. I would just recommend new furniture. They did have the heavenly bed and shower, which was great, but no dressers and very worn and stained carpet, desk, and chairs. I do compliment the staff as being very helpful and friendly.
”
Sep 13, 2008 by
Zave from Nyc, NY
Overall Rating: 5
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“Location good. Room very small leaking faucet in bathtub not repaired even after repair was completed. Not enough bath towels for 2 persons. Soap, shampoo etc, was of poor quality.”
Sep 11, 2008 by
tatiana
Overall Rating: 3
“Never ever coming back there!”
Sep 10, 2008 by
Julie from Petaluma, CA
Overall Rating: 5
Cleanliness:[7] •
Staff:[8] •
Location:[7]
“Not my favorite. I would recommend it to travelers as the location is right downtown. I wouldn't recommend it to people who want quiet or to watch TV.”
Sep 10, 2008 by
Jessicah from Mesa, AZ
Overall Rating: 5
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“That is not what I would expect from a hotel. The lobby was four star, but not the room. I have had nicer rooms at newer Holiday Inns.”
Aug 30, 2008 by
Denice from Livermore, CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“The pool was very small. The staff was very helpful, which makes up for a lot.”
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