Marriott San Diego Hotel and Marina

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User Reviews for Marriott San Diego Hotel and Marina, San Diego

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Sep 15, 2009 by Jillian from Kansas City,MO
Overall Rating: 8

• I
  liked the balcony and the pool area.
• The towels were rough and food/drink were overpriced.

“When I arrived around 5PM check in was busy but we didn't wait long to be checked in. The woman at the desk was helpful with all of our questions about the bars, pool, parking, etc. We got to our room which was a nice size, clean, didn't smell weird or anything. The restroom was clean. The view from the balcony was amazing. It was a "city view" but since the building curves we also had a great view of the marina off to the side. We were on the 22nd floor of the North tower. I am not sure why people have been complaining about slow elevators or things being really far away. I was expecting the worst after reading some reviews about how the hugeness of the hotel was a detriment, but I didn't experience any of that”

Sep 11, 2009 by Joan from Sandy,UT
Overall Rating: 10

• Location on the Bay.

“We had a city view, but we didn't stay in the room much so that was fine.”

Aug 27, 2009 by Tiffany from Yuma,AZ
Overall Rating: 10

• Views.
• Parking was pricey.

“Would love to go back.”

Jul 1, 2009 by Robert from Carlsbad,CA
Overall Rating: 9

• Some rooms a bit undesireable - asked to moved and they did - pool excellent.
• Parking costs $34.

“This is a classic great hotel - views to die for - world class pool - great location.”

Apr 1, 2009 by Christine from San Jose,CA
Overall Rating: 9

• Great location, walking distance to shops & restaurants.
• Parking was $22 and we had to walk far to the entrance.

“I was able to check in a few hours early. Rooms were clean and modern. Very accessible by car, train or by foot. Nice marina for taking walks/jogs. Big swimming pools with waterfalls.
Parking was expensive and there were not many spaces available. We had to walk far just to get to the entrance. I ordered a fridge for our room but it never came. I heard a train pass in the middle of the night, but I'm sure any hotel within the vicinity of the train tracks would have heard it too. The Starbucks had odd hours, and they had no regular milk for my toddler. No continental breakfast. No ice bucket (I had to use a shopping bag).”

Mar 27, 2009 by David from Atlanta,GA
Overall Rating: 7

• Beautiful location great hotel, romantic place to see the bay.

“Good hotel great location, the rooms on the bay side have fantastic views and the sunset is fantastic.”

Mar 26, 2009 by Kathy from Silverdale,WA
Overall Rating: 8

• The view was beautiful, beds were wonderfully comfortable.
• No DVD player, charge for internet, rough towels, worn furniture.

“The common spaces in the hotel are beautiful, as was the view, but the room was really just average. The furniture was scuffed and worn, the chairs on the balcony looked disgusting, the towels were rough, one of the lamps had a broken bulb, which was fixed promptly when we called the desk. Hoped for a DVD player, but there wasn't one. Charges for internet are ridiculous. One of the restaurants still listed on signs and the hotel information packet changed hands over a year ago. Another restaurant and one bar were closed, and the Starbucks on site closed at 11am. A hotel employee said this was because they weren't very busy this time of year. The gift shop was nice and prices were not bad. Drinks and food were overpriced, but this is typical of downtown San Diego. The room service menu offered more choices than the restaurant, and didn't cost as much. We used room service several times, and the food was good. Fish and chips from the bar, however, was terrible. Valet parking is available, but self-parking costs a little less and was easy. We parked in the garage every night, with just a short walk to the elevator. The hotel, bar and restaurant staff was all very friendly and attentive. Checkout was easy, and the bill was correctly itemized. I stayed one night at the Omni before checking into the Marriott, and would have loved to have my whole stay there, as the room was much fresher looking and had some nice extra touches.”

Mar 26, 2009 by john from North Vancouver,Canada
Overall Rating: 9

• Great location, great hotel, great feeling of safety and will go again.
• Nothing to report.

“Great.”

Mar 19, 2009 by Aimee from Ephrata,WA
Overall Rating: 9

• Location was fabulous.
• The room was a bit older.

“Great location in a beautiful city. Very close to the dining, downtown, Balboa Park and the San Diego Zoo.”

Mar 18, 2009 by Kristina from Chandler,AZ
Overall Rating: 10

• Location covenient to Seaport Village and bike path.
• If you want Cheetos after 9 PM, there's not way to get it.

“The room was nice but not very large. View was terrific. Tripadvisor had us concerned that we would be hearing train horns all night --our room was facing the marina and we did not hear a thing during our entire stay.”

Feb 28, 2009 by Robin from Christiansted,VQ
Overall Rating: 8

“I asked for a smoking room, meaning that I could use the balcony, not smoke inside the room. I was told the entire hotel is non-smoking, yet I had a balcony and used it for smoking - don't quite get that you cannot smoke on the balcony, at least that was their rule. The other weird thing is that I went to the mini-bar but the space that would've been the mini-bar was devoid of a refrigerator, odd as this is great revenue for hotels, especially those designed w/the business traveler in mind. Also, had to call the front desk to override the internet access from noon to noon to a 24 hour period, 8a - 8a, in my case. I asked for a smoking room, meaning that I could use the balcony, not smoke inside the room. I was told the entire hotel is non-smoking, yet I had a balcony and used it for smoking - don't quite get that you cannot smoke on the balcony, at least that was their rule. The other weird thing is that I went to the mini-bar but the space that would've been the mini-bar was devoid of a refrigerator, odd as this is great revenue for hotels, especially those designed with the business traveler in mind. Also, had to call the front desk to override the internet access from noon to noon to a 24 hour period, 8a - 8a, in my case.”

Feb 19, 2009 by Allison from Long Beach,CA
Overall Rating: 10

• Gorgeous interior, cozy and comfortable rooms, and excellent service.
• Everything was outstanding!

“Wonderful service, friendly and professional. Beautiful views and conveniant placement. Right in the heart of downtown!”

Feb 19, 2009 by Carolyne from San Jose,CA
Overall Rating: 9

• Great look when you walk in. Very modern. Friendly Staff. Love the fresh lemonade in the lobby in the AM. Comfortable beds and very clean.
• Expensive parking.

“The hotel was very modern and attractive. It was close to the Gaslamp district and was a 10 min walk away from a number of great restaurants and bars. The view of the harbor from our hotel room was a great plus. The staff was friendly and helpful and kept the hotel in great, clean condition.”

Feb 19, 2009 by Kathy from Bonita,CA
Overall Rating: 7

• Beautiful view.
• The elevators were extremely slow long line to get to room it was ridiculous

“Needs to be updated or at least make sure the scuff marks are cleaned and the dents in the walls fixed.”

Feb 19, 2009 by mark from Fresno,CA
Overall Rating: 8

• The waterfall pool was great. We wish that we had another day to enjoy it.
• The restaurants were very pricey

“This is in a great location on the harbor. It is also a short walk to Petco Park and the Gaslamp District. There are also several restaurants nearby on the harbor.”

Jan 26, 2009 by Jonathan from Mexicali,CA
Overall Rating: 8

• Great, nice
  ambiance, perfect match with gaslamp area.
• Hard to move around, need better signs.

“Great hotel to combine with Gaslamp.”

Oct 2, 2008 by Linda
Overall Rating: 9

• Loved the location.
• Room was too close to elevator.

“Great location and beautifully decorated. Found the restaurant selection not so good, breakfast spot was very pricey in the hotel.”

Sep 3, 2008 by Marianne from Oberlin, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great bed, nice size rooms, wonderful pool area, awesome view.
• The train.

“Once we arrived, the front desk clerk was very helpful and gave us a room with a view of both the bay and the city. It was breathtaking. The pool area was great and the Tiki bar had nice seating with fire pits. The room had a sofa bed, chair, and desk and was clean. The bed was very comfortable. The location was great, you could rent a boat on the bay, go for a bike ride, walk the shops at seaport village, or take the water taxi to Coronado. We weren't disappointed and would stay there again. There was some train noise but it didn't keep us awake. Highly recommend this hotel.”

Sep 2, 2008 by Jk from Chandler, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Beautiful suites, front desk staff was friendly and helpful, nice view of the city.
• Hated the parking ramp. Valet didn't confirm or cab and we almost missed a sailboat tour.

“Nice hotel if you need to be in the city. Close to the Gaslamp District. The rooms were beautiful. Expensive parking. The lobby is on the 12th floor and the parking ramp is very steep and winding. Staff was very nice.”

Aug 19, 2008 by Gilda from Marblehead, MA
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[7]

• I liked the location of the hotel.
• I disliked the overcrowded and noisy atmosphere and the lack of staff knowledge and help.

“The hotel is a huge hotel next to the San Diego Convention Center. As a result, there seemed to be an enormous number of people attending conventions. The hotel was very overcrowded. As a result, there were not the usual kindnesses extended to guests such as late check out. In addition, we were given wrong directions and information by the lobby staff - not once, but twice. The room did not have a minibar or snacks available to purchase such as one usually finds in a 4 star hotel. The refrigerator was warm. However, the room was otherwise fine and the location was great.”

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Amenities at Marriott San Diego Hotel and Marina, San Diego

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Boutiques Business Center Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Connecting Rooms Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron Lounge

Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Scuba Diving Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing

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