Town and Country Resort and Conference Center

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User Reviews for Town and Country Resort and Conference Center, San Diego

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Apr 23, 2008 by Julia from Riverside, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very beautiful outside of hotel. Loved the balcony overlooking grounds and pool. Really beautiful. Hotel room was nice and spacious.
• Little things, lamp that only worked when you moved it in the right position, lock didn't work at first, took maintenance 20 minutes to come & fix it.

“This was a wonderful hotel. Very beautiful scenery. We relaxed on the balcony overlooking the grounds and pool for a while. The room was okay. Not wonderful, not bad, just okay. Regular hotel room in terms of space. We had a couple problems, both lamps in the hotel would only work if you held them at the right angle for a second, loose wiring maybe? We were all ready to go out for the night and about to leave, when we found the door didn't lock, it took 20 minutes for the maintenance to come up and fix it, which is a long time to wait when your mind was set on getting out. But I don't think these are normal problems the hotel has. No hotel is perfect and I think we just happened to get the room the night it had problems. Overall, very beautiful hotel, outdoors, and I would stay again.”

Apr 20, 2008 by Laurie from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous roses, ambiance, gazebos, statues, pool.
• They did not allow us late check out.

“My 2 friends & I were in San Diego for a women's conference and were absolutely delighted with this hotel. It was just gorgeous. The room was adequate what we expected, but the roses, gazebos, pools, and atmosphere exceeded our expectations. We ate at Trellises on-site and had the whole patio to ourselves. The waiter was fantastic even making sure we left for the conference in time and took our pictures for us. The only downside was that we were not a check out late enough after the conference on Saturday.”

Apr 19, 2008 by Tao from Pasadena, CA
Overall Rating: 2
Cleanliness:[7] • Staff:[6] • Location:[7]

• Good location.
• Old and dated. Need renovation of rooms.

“Not worth the money. Better value elsewhere. There are so many nicer looking hotels for the same price around it.”

Apr 17, 2008 by Spencer from Camarillo, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[7]

• Right next to Fashion Valley Mall.
• Parking was horrible. It cost $14 a night, and I couldn't park near my room.

“The rooms are decent, but there's no way I'd call this a 3-star hotel. They charge $14 a night for parking and it seems like there's way more guests than parking spots as I had to park at the steakhouse and walk over.”

Apr 17, 2008 by Jonathan from Oak Ridge, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Absolutely Nothing!
• Dirty, Unsafe, Old, Dreary.

“This was unfair, I had to stay at a friends house on a pull out couch. I felt completely unsafe. The bed was probably 30 years old along with everything else in the room. Thanks.”

Mar 24, 2008 by Janet from La Mesa, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[6]

• The location.
• Received a smoking room, even though reservation was for non-smoking.

“The staff at the front desk and at reservations was almost impossible to work with. We had a problem and no one seemed to be able to resolve it. I spoke with four different people on the phone before finally someone could help fix the problem. I will not use this hotel in the future for business clients.”

Mar 20, 2008 by Eric from San Luis Obispo, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Beautiful gardens.
• Room and bathroom to small.

“Nice grounds, small rooms, to much wallpaper.”

Mar 19, 2008 by Melissa from Shell Beach, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• The Location.
• Outdated.

“This hotel is not "resort" quality. The room decor was too frilly and outdated. Remote for TV didn't work and the replacement did not work properly either. The hotel also charges to use the fitness center.”

Mar 12, 2008 by Julie from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• All the staff is very happy to assist you. I lost my keys every time I turned around, no problem new keys with a smile.
• The parking was expensive for the size of the hotel.

“I would utilize this for groups due to the variety of rooms and accesses. The landscape is nicely done. There are a variety of eateries on the hotel grounds and close to shopping and restaurants. Easy access to freeways on and off.”

Mar 11, 2008 by Charles from Roseville, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• It was unique. The style and decor gave it a quaint feel.
• You had to pay for EVERYTHING. No free internet, no free shuttle to the airport etc.

“The Town and Country was a decent hotel. I felt that it was equally good for business as well as family travel. The room was large (larger than average) comfortable, with a better than average bathroom and storage. downside, bed was weird it was like a Murphy bed but you couldn't raise it, and the TV was very small maybe 20 -25 inches. The food at the hotel was good, and so was the service. I felt that for the star quality of the hotel and the price, wireless internet should have been included in the price as well as a complimentary shuttle to the airport. over all I gave it a 8 out of ten.”

Jan 27, 2008 by Robert from Carrollton, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location.
• Lobby is very difficult to find.

“Rooms are very out of date with 80's decor. Beds are old and not as comfortable as other 3 star hotels such as Hilton or Sheraton. I stayed here twice and both rooms were in bad need of a remodel! I do not care to pay an additional $14 to park. This is more than competing hotels. Property is difficult to drive around with multiple exits. Had to go to the lobby to check out which was big inconvenience because I stayed on the other side of the property.”

Jan 2, 2008 by Jessica from Kingman, AZ
Overall Rating: 6
Cleanliness:[10] • Staff:[3] • Location:[10]

• The hotel has a home-like country atmosphere.
• They gave me a room that someone else was already staying.

“I see the potential for this hotel to be a relaxing vacation destination. Right now the gardens and pools are under renovation.”

Nov 24, 2007 by Tony from Studio City, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[9]

• The out side decor was nice.
• This hotel should not be a 3 star. It is no where near a Marriott.

“The outside decor was nice. We were suppose to have a king bed but received 2 fulls. Out TV did not work. This hotel was nice but not a 3 star more like a motel 6. Clean, nice, and OLD.”

Nov 17, 2007 by Amber from Apple Valley, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Older decor should be updated.

“My room appeared to be older and could use some updating. Unfortunately, my room was the next floor down from a conference/reception room however it was not disturbing enough to change rooms.”

Nov 16, 2007 by Greg from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice gardens.
• Parking crowded but camped.

“Excellent value and nice surroundings.”

Nov 16, 2007 by Laura from Corona, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• The location was great.
• Hotel lost power. We had no TV!

“Was very disappointed with the power outage. Did not get any compassion from staff.”

Nov 15, 2007 by Christine from La Quinta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The pillows / bed were very comfortable.
• The TV didnt work the entire visit.

“Great location, friendly staff, nice comfortable rooms, easy access to trolley.”

Nov 14, 2007 by Amanda from Los Angeles, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[9]

• The location was convenient.
• Extra charges for parking or internet, few amenities.

“Overall, it was not worth the price. It is supposedly a 3 star hotel, but it is really no better than a motel 6. There is a huge convention center there so it's probably better for that sort of thing. As far as a place to stay for a night or two, don't waste your money. It's the kind of place that charges you for absolutely everything. They charge you all those resort fees, $14 just to park there, and if you want to use the phone (even for local calls) or the internet, they charge you. The place is giant. It has 4 swimming pools, but only one hot tub. The hot tub was so far away that we didn't even bother to go because it would have been too cold to walk back after sitting in it. The room was small, nothing special about it. There was no fridge or microwave those things cost extra. So, overall, this place has fewer amenities than a motel 6 (except for having a convention center and place to hold big events) but is twice as expensive.”

Nov 14, 2007 by Naomi from Mankato, MN
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• The location is perfect central to all. Parking is expensive but adequate.
• The room is very small and the bathroom is tiny.

“Nice location, but very dated in furnishings. The bathroom is small and if there is a convention the noise level outside the room can be disturbing. Parking is limited near the rooms and no elevators to second floor. However, it is clean and the location more than compensates.”

Nov 13, 2007 by Kay from Granada Hills, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Room was recently remodeled.
• Delivery truck noise on property all night, loud construction noise all day, including weekends.

“Definitely not a 3 star hotel. Could be a good convention site after the construction noise ends, but not a great romantic getaway.”

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Amenities at Town and Country Resort and Conference Center, San Diego

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Air conditioning All-news channel Banquet facilities Bar/Lounge Barber shop/Beauty Salon Business center/services Cable/satellite TV Coffee maker Color television with remote control Cribs Available Electronic locks Elevators Fire alarms/Smoke detectors/Sprinklers Fitness facility Gift shop/News stand Hair dryer

In-room movies Iron/Ironing Board Meeting facilities Non smoking rooms available Other shops Parking - fee Pool - outdoor Rental car desk Restaurant- Trellises Garden Grille Restaurant-Charlies Restaurant-Kelly''s Steakhouse Restaurant-Sunshine Deli Restaurant-Terrace Cafe Room service - limited hours Self-service laundry facilities Voice mail Wake-up services Whirlpool/Hot tub