Sheraton San Diego Hotel and Marina [San Diego, CA]- Hotel Reviews - MyTravelGuide.com


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Sheraton San Diego Hotel and Marina 3-star

1380 Harbor Island Drive, San Diego, CA

Nestled at the water's edge on spectacular San Diego Bay, the Sheraton San Diego Hotel and Marina offers panoramic views of the bay and the downtown city skyline.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Tennis, 24 Hour Front Desk, Babysitting/Child Services
  • Average User Rating: 7.5 [rate it]
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User Reviews for Sheraton San Diego Hotel and Marina, San Diego

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[7.5]
Based on 1615 user ratings

Oct 26, 2009 by Craig from Honolulu,HI
Overall Rating: 8 Overall user rating

  • Location and quiet plus room is big.
  • Rooms could be a little cleaner and more water pressure.

“Rooms are big, but needs to be spotless with better water pressure to be a 4 star. Bathroom layout is odd. Need towel racks, towels under the sink don't work. Toilet paper too far away for kids to reach. If you are a lite sleeper than the airport nearby would be noisy. Bird poop on balcony as birds fly by all day. But good size room if with kids and for the Priceline price, great!”

Oct 17, 2009 by Jean from Running Springs,CA
Overall Rating: 10 Overall user rating

  • Very pretty and comfortable; staff very helpful; Pretty views of the ocean.
  • Wish it had been a little closer to the gas lamp area.

“Very nice and comfortable hotel. The breakfast buffet was very good but a bit pricey. There was no little cafe to just order a bagel or something, which would have been a plus. All in all, the hotel was very nice, pretty views of the harbor and very comfy. I would have liked to have been closer to the gas lamp though.”

Oct 14, 2009 by Kevin from San Pedro,CA
Overall Rating: 7 Overall user rating

  • The other, newer tower looked nice.
  • The bathroom did not have a fan to clear the shower condensation.

“This hotel should be a 2.5 star hotel. The other tower may be nicer and worth a 4 star rating, but when you are moved to the Bay Tower, the quality level goes down significantly.”

Oct 13, 2009 by Olesya from Houston,TX
Overall Rating: 8 Overall user rating

  • Very clean, service was as expected and great location.
  • Parking was charged $28/day at the hotel.

“Very convenient to tourist attractions, restaurants and convention center. The service was very good. Highly recommend for business travelers. Nice running trail along the harbor. Wouldn't recommend it for a romantic getaway.”

Oct 11, 2009 by Marc from Palo Alto,CA
Overall Rating: 6 Overall user rating

  • Nice room.
  • Selected downtown but this was out by airport.

“Nice hotel, but the elevators were VERY slow due to some construction. Staff was friendly.”

Sep 16, 2009 by Kenny from Gilbert,AZ
Overall Rating: 8 Overall user rating

  • Location.

“Toilet paper was coarse, bathroom fixtures need maintenance and staff was very friendly.”

Sep 3, 2009 by Mary from Brea,CA
Overall Rating: 7 Overall user rating

  • Courteous staff.
  • Location smelled like sewage, not cleaned well.

“The location was great in some ways: excellent view of Marina and Sunset, unless you're on 1st floor where there's no view, and we could ride bikes to seaport village (little over 2 miles, very nice ride). There are 2 buildings for this hotel--the main building is nicer, updated and doesn't smell as badly. The older building, further down the road smells certain times of the day as if there is a sewage line nearby. The staff changed our room for the second night, but we were in a room with double bed on first floor. Other than the smell (could have been from something in the Marina), we enjoyed our stay.”

Sep 2, 2009 by Pam Alvord from Bozeman,MT
Overall Rating: 10 Overall user rating

  • The location and views were spectacular. The room was updated and very clean.
  • The bathroom was very small.

“This Sheraton was the tower right on the Bay side of the Harbor. We had a view of the harbor that was breathtaking night or day.”

Aug 19, 2009 by Clifford from Temecula,CA
Overall Rating: 7 Overall user rating

  • The room and had a wonderful view of the city and marina.
  • It was old and felt dirty.

“While the room was pleasant the hotel over all felt old and dirty. The public spaces were small and always very crowded. I stayed on the seventh floor and the elevators were few and very slow.”

Jul 22, 2009 by Jeremy from Nashville,TN
Overall Rating: 3 Overall user rating

“The hotel was 40% full for when we were there...They tell you they are "sold out" in the marina tower and promptly send anyone on priceline to the BAY TOWER - Which has ZERO amenities. Just a pool and a hot tub. The parking is ridiculous. Its a huge paved lot, that is NOT secure - and yet you have to pay $22/day. The room was nicely decorated however the carpet was stained and in some areas sticky. Totally not a 4 star property.”

Jul 7, 2009 by Arsanious from Cerritos,CA
Overall Rating: 10 Overall user rating

  • Location, very clean and excellent staff.
  • None.

“Very clean, rooms are big with nice view. Location is nearby downtown and other nice areas.”

Jul 7, 2009 by Jo from El Centro,CA
Overall Rating: 8 Overall user rating

  • We enjoyed the friendly housekeeping staff.
  • The lack of getting our car out of valet.

“We had an experience of the staff not getting our car when we called up for it early in the morning. They also were instant that we were to leave when we took the car to get breakfast and were coming back to the hotel to eat.”

Jul 5, 2009 by Johanna from Indio,CA
Overall Rating: 10 Overall user rating

  • Spacious room. Friendly staff. Great location. Overall great hotel.
  • Small elevators.

“Really liked it.
4th of July was awesome there was able to see fireworks off the balcony great experience for the kids. Rooms were great. Overall totally satisfied with priceline,
I will use in the future.”

Jun 15, 2009 by Erica from Saskatoon,Canada
Overall Rating: 9 Overall user rating

  • Our room was beautifully decorated, and the view of the marina was stunning.
  • The pool was really dirty. So was the hot tub, we went there, and then chose not to swim because of it.

“Gorgeously decorated hotel, wonderful location on the marina.”

Jun 11, 2009 by Jay from Fountain Hills,AZ
Overall Rating: 8 Overall user rating

  • Location.
  • Room noise all night, dirty elevators, overflowing trash cans.

“Great location. Try to book top floor as noise from rooms above can keep you awake all night. Elevators are quite dirty. Rooms are clean and beds are comfortable.”

Jun 6, 2009 by Gudrun from Sierra Vista,AZ
Overall Rating: 9 Overall user rating

  • Location.
  • No good restaurants, decoration of rooms seemed kind of cold, having to pay a daily fee for parking on the hotel owned parking lot.

“Very nice hotel, great view from balcony.”

Jun 4, 2009 by Linda from Oxnard,CA
Overall Rating: 5 Overall user rating

  • They were not accommodating.

“We were offered a harbor view room with a king size bed. We got neither. Priceline never said that this was unavailable. We asked for a late check out, they told us it was impossible. I then requested to speak with the manager. I was told that a late check out was possible for a fee. In all the very many hotels I have stayed at never have I denied a late check out or was asked to pay a fee.”

May 29, 2009 by Dawn from West Bend,WI
Overall Rating: 8 Overall user rating

  • Hotel was nice and staff was
    friendly.
  • Too far out of downtown to qualify as a downtown hotel.

“Our stay was at the Bay Tower and not the Marina Tower (newer tower). The accommodations were nice, but not 4 star quality, (missing knob on sink drain, rooms nice but not upscale, limited food at bay tower). All the staff we encountered during our stay was friendly and helpful. On our last night there was an issue with our bathtub backing up and when it could not be immediately resolved. Overall we were satisfied with the hotel, but the location was too far away from downtown area.”

May 20, 2009 by Jessica from Peoria,AZ
Overall Rating: 8 Overall user rating

  • The location was great.
  • Nothing.

“This was a nice hotel with a great view of the harbor.”

May 13, 2009 by Dan from New York,NY
Overall Rating: 6 Overall user rating

  • The decor.
  • Lack of staff.

“Right next to airport, but far from city attractions. Hotel was clean and views were nice, but lack of staff at front desk make check in process a bit slow.”

Amenities at Sheraton San Diego Hotel and Marina, San Diego

  • 24 Hour Front Desk
  • Available to/from San Diego International Airport (5:30 AM to Midnight)
  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Concierge
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • Tennis
  • VIP Rooms/Services

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