Sheraton San Diego Hotel and Marina

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User Reviews for Sheraton San Diego Hotel and Marina, San Diego

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Oct 26, 2009 by Craig from Honolulu,HI
Overall Rating: 8

• Location and quiet plus room is big.
• Rooms could be a little cleaner and more water pressure.

“Rooms are big, but needs to be spotless with better water pressure to be a 4 star. Bathroom layout is odd. Need towel racks, towels under the sink don't work. Toilet paper too far away for kids to reach. If you are a lite sleeper than the airport nearby would be noisy. Bird poop on balcony as birds fly by all day. But good size room if with kids and for the Priceline price, great!”

Oct 17, 2009 by Jean from Running Springs,CA
Overall Rating: 10

• Very pretty and comfortable; staff very helpful; Pretty views of the ocean.
• Wish it had been a little closer to the gas lamp area.

“Very nice and comfortable hotel. The breakfast buffet was very good but a bit pricey. There was no little cafe to just order a bagel or something, which would have been a plus. All in all, the hotel was very nice, pretty views of the harbor and very comfy. I would have liked to have been closer to the gas lamp though.”

Oct 14, 2009 by Kevin from San Pedro,CA
Overall Rating: 7

• The other, newer tower looked nice.
• The bathroom did not have a fan to clear the shower condensation.

“This hotel should be a 2.5 star hotel. The other tower may be nicer and worth a 4 star rating, but when you are moved to the Bay Tower, the quality level goes down significantly.”

Oct 13, 2009 by Olesya from Houston,TX
Overall Rating: 8

• Very clean, service was as expected and great location.
• Parking was charged $28/day at the hotel.

“Very convenient to tourist attractions, restaurants and convention center. The service was very good. Highly recommend for business travelers. Nice running trail along the harbor. Wouldn't recommend it for a romantic getaway.”

Oct 11, 2009 by Marc from Palo Alto,CA
Overall Rating: 6

• Nice room.
• Selected downtown but this was out by airport.

“Nice hotel, but the elevators were VERY slow due to some construction. Staff was friendly.”

Sep 17, 2009 by Sobhy from Fontana,CA
Overall Rating: 8

• Very clean.

“Very nice and clean.”

Sep 16, 2009 by Kenny from Gilbert,AZ
Overall Rating: 8

• Location.

“Toilet paper was coarse, bathroom fixtures need maintenance and staff was very friendly.”

Sep 9, 2009 by Sara from Chandler,AZ
Overall Rating: 1

• Beautiful harbor views and nice walking areas.
• Rude staff, only one elevator working in the whole hotel, loud air conditioner.

“We will never stay at a Sheraton after this experience. When we arrived the check-in desk told us that the king-size bed room we had requested was not clean yet and would not be clean for a few hours this was at 3:00 pm. Therefore we took a room with two double beds. Only one elevator was working in the hotel so after three rounds of the elevator being so full we could not fit we took the stairs. Arriving in the room the air conditioner was squealing so loud it sounded like an airplane was taking off in the room. We called and they told us they would send engineering up. 20 minutes later no one had come so we complained and were given a different room. This room was clean and nice but on the fifth floor while the elevator still did not work. Parking was also atrocious. We had to pay $22 to park at the hotel in a gravel and dirt lot next to the port-a-pottys. In addition, the concierge had nothing productive to recommend except to dine at over-priced restaurants which had clearly sponsored their way onto the recommendation map.”

Sep 7, 2009 by Javier from Calexico,CA
Overall Rating: 9

• Excellent location and beautiful view from any part of the hotel.
• Elevator and halls look a little old.

“This is a perfect hotel for a weekend getaway or a centric place for business in San Diego.”

Sep 3, 2009 by Mary from Brea,CA
Overall Rating: 7

• Courteous staff.
• Location smelled like sewage, not cleaned well.

“The location was great in some ways: excellent view of Marina and Sunset, unless you're on 1st floor where there's no view, and we could ride bikes to seaport village (little over 2 miles, very nice ride). There are 2 buildings for this hotel--the main building is nicer, updated and doesn't smell as badly. The older building, further down the road smells certain times of the day as if there is a sewage line nearby. The staff changed our room for the second night, but we were in a room with double bed on first floor. Other than the smell (could have been from something in the Marina), we enjoyed our stay.”

Sep 2, 2009 by Pam Alvord from Bozeman,MT
Overall Rating: 10

• The location and views were spectacular. The room was updated and very clean.
• The bathroom was very small.

“This Sheraton was the tower right on the Bay side of the Harbor. We had a view of the harbor that was breathtaking night or day.”

Aug 19, 2009 by Clifford from Temecula,CA
Overall Rating: 7

• The room and had a wonderful view of the city and marina.
• It was old and felt dirty.

“While the room was pleasant the hotel over all felt old and dirty. The public spaces were small and always very crowded. I stayed on the seventh floor and the elevators were few and very slow.”

Jul 22, 2009 by Jeremy from Nashville,TN
Overall Rating: 3

“The hotel was 40% full for when we were there...They tell you they are "sold out" in the marina tower and promptly send anyone on priceline to the BAY TOWER - Which has ZERO amenities. Just a pool and a hot tub. The parking is ridiculous. Its a huge paved lot, that is NOT secure - and yet you have to pay $22/day. The room was nicely decorated however the carpet was stained and in some areas sticky. Totally not a 4 star property.”

Jul 7, 2009 by Arsanious from Cerritos,CA
Overall Rating: 10

• Location, very clean and excellent staff.
• None.

“Very clean, rooms are big with nice view. Location is nearby downtown and other nice areas.”

Jul 7, 2009 by Jo from El Centro,CA
Overall Rating: 8

• We enjoyed the friendly housekeeping staff.
• The lack of getting our car out of valet.

“We had an experience of the staff not getting our car when we called up for it early in the morning. They also were instant that we were to leave when we took the car to get breakfast and were coming back to the hotel to eat.”

Jul 5, 2009 by Johanna from Indio,CA
Overall Rating: 10

• Spacious room. Friendly staff. Great location. Overall great hotel.
• Small elevators.

“Really liked it.
4th of July was awesome there was able to see fireworks off the balcony great experience for the kids. Rooms were great. Overall totally satisfied with priceline,
I will use in the future.”

Jun 15, 2009 by Erica from Saskatoon,Canada
Overall Rating: 9

• Our room was beautifully decorated, and the view of the marina was stunning.
• The pool was really dirty. So was the hot tub, we went there, and then chose not to swim because of it.

“Gorgeously decorated hotel, wonderful location on the marina.”

Jun 11, 2009 by Jay from Fountain Hills,AZ
Overall Rating: 8

• Location.
• Room noise all night, dirty elevators, overflowing trash cans.

“Great location. Try to book top floor as noise from rooms above can keep you awake all night. Elevators are quite dirty. Rooms are clean and beds are comfortable.”

Jun 6, 2009 by Gudrun from Sierra Vista,AZ
Overall Rating: 9

• Location.
• No good restaurants, decoration of rooms seemed kind of cold, having to pay a daily fee for parking on the hotel owned parking lot.

“Very nice hotel, great view from balcony.”

Jun 4, 2009 by Linda from Oxnard,CA
Overall Rating: 5

• They were not accommodating.

“We were offered a harbor view room with a king size bed. We got neither. Priceline never said that this was unavailable. We asked for a late check out, they told us it was impossible. I then requested to speak with the manager. I was told that a late check out was possible for a fee. In all the very many hotels I have stayed at never have I denied a late check out or was asked to pay a fee.”

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Amenities at Sheraton San Diego Hotel and Marina, San Diego

24 Hour Front Desk Available to/from San Diego International Airport (5:30 AM to Midnight) Babysitting/Child Services Bar/Lounge Business Center Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services

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