Hilton San Diego Airport/Harbor Island

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User Reviews for Hilton San Diego Airport/Harbor Island, San Diego

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Sep 9, 2009 by Janice from Beverly Hills,CA
Overall Rating: 9

• Location, rooms and
  towels.

“The hotel had a beautiful views of the water. The beds were clean and comfortable. The food and service at the restaurant was perfect.”

Mar 18, 2009 by Manuel Morales from Inglewood,CA
Overall Rating: 10

• The staff was very friendly and very helpful.

“Hotel was very nice, clean and beautiful view of the marina. Non smoking rooms, but doesn't matter because you have a balcony to smoke in which is perfect because you don't pay for a smoking room if you do smoke. Staff is very friend and very sweet, highly recommend this hotel. Is a small hotel though nothing huge so if your looking for a luxurious hotel that isn't huge this if your perfect place.”

Nov 6, 2008 by Bill
Overall Rating: 6

• Clean and nice views.
• Location. Too far away from downtown.

“Nice views of the marina but too far away from downtown. Expect to pay around $15 cab ride each way.”

Oct 29, 2008 by Carl
Overall Rating: 8

• Nice, clean and spacious room.
• Room had a nice view of the air conditioning unit, not the ocean.

“It was a clean. Accommodations were good; staff was friendly.”

Sep 13, 2008 by Leta from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, clean, close to airport and downtown.
• N/A.

“Clean very friendly staff. Nice rooms with great view.”

Sep 10, 2008 by Lucas from West Hills, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[7]

• Location.
• Standard beds are 2 Full beds instead of 2 queen size bed or one queen bed not enough king beds in the hotel.

“It's in a great location for airport travelers, beautiful location nice pool and views from the room, but if you have space issues don't stay at this hotel! Find another one! It's a really a 2.5 star moderate.”

Sep 3, 2008 by Sandi from San Clemente, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• Great service.
• Horrible view from room.

“Great service, clean room comfortable beds.”

Aug 10, 2008 by Sheila from Cypress, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The front desk staff was very helpful and friendly.
• The shuttle driver asked us for money.

“The front staff was very nice and helpful and the location was pretty central to everything. The rooms were clean and pretty good sizes. (We had 2 adjoining rooms.).”

Aug 7, 2008 by Jon from Mesa, AZ
Overall Rating: 3
Cleanliness:[1] • Staff:[1] • Location:[7]

• The food was good.
• The lady working in the night shift was very rude.

“For the Hilton I expected more. When we got there we were stuck with a single bed. Now I have 2 young kids 5 and 7. We drove all night and got to the hotel at 1:30am Saturday, they wanted to send us to another hotel so we would have 2 beds then come back in the morning to see if a double room is open. This was silly to say the least. Not only was I not going to travel around 1:30am but I was not going spend time jumping back and forth between hotels. We stayed at the hotel, got a role away bed that was rock solid. I woke up at 6:45am went back to the front desk requesting the room. They did finally move us into a double room at around 10:00am. Then we could start our vacation.”

Aug 3, 2008 by Troy from Torrance, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Great views if you have the right room.
• Annoying hum that persisted on and off throughout the day. It generally stopped after 9:00 pm.

“Easy check in, but no help with our luggage when we arrived. Assigned a room without a great view, directly over the restaurant AC unit. A strange hum could be heard periodically through the walls. We weren't bothered enough by it to try to be relocated after settling in with my infant daughter and her crib that we had already set up. We couldn't figure out if it was hotel equipment or something from a room from a group of college students staying there for an engineering competition. Other than the view and hum, the rest was very good. Had breakfast in the restaurant that was good.”

Aug 1, 2008 by Jerry from Mira Loma, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• On the water and nice bedding.
• Staff was late letting us have our room.

“Comfortable and clean a little older facility but very nice and staff was nice and let us stay in the pool yard an hour over the time limit.”

Jul 31, 2008 by M from Santa Clarita, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• The beds were comfortable.
• Housekeeping wasn't the greatest.

“The housekeeping could have been better. Each day they forgot to either clean up something or didn't leave coffee, soap, etc. Location was pretty but far from everything touristy. Overall, probably wouldn't stay again except for business.”

Jul 31, 2008 by Liz from La Jolla, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• Bed, comfort.

“Asked for a king size bed and they gave us a queen. The door to the outside of the building (I believe) could be heard slamming all night, so could barely sleep. There was a party up to 2 am in the next room and no one came to shut them up. Would have expected better from a Hilton.”

Jul 31, 2008 by Kimberley R. from Valrico, FL
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[3]

• Front desk was helpful.
• Some of the rooms only views were of the air units.

“They could do better.”

Jul 23, 2008 by Michael from Arcadia, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[6]

• The location was idea if you wanted to be near the bay and boats.
• Very hard to find for a person who didn't know the area.

“The hotel was clean but out of the way.”

Jul 23, 2008 by Joy from Camarillo, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• The location's are pretty neat. I liked the view of the city at night and the harbor in the morning.
• Room's are pretty tiny. The bathroom's the smallest I've ever seen for the price.

“I wasn't impressed by the superior floor and turn down service and yet only get a mediocre or even sub-par quality for the room. I really hated the bathroom since it's nothing you'd expect of a hotel type. Every time someone takes a shower in the next room's), I could also hear the sound of water pipe rattling. The only nice thing I liked about it is the view and location - since it's not that close to the downtown area, it gives a nice calm scenery. The staffs is also friendly, but I didn't even get any complementary dessert. Don't know if it's something you have to pay extra for, but since the customer in front of me got it, I don't see why I shouldn't.”

Jul 17, 2008 by Daisy from Oakland, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Right on the water, beautiful views and quiet.
• Parking is $17.00 a day and the internet is $11.00 a day, that's a lot of unexpected charges.

“The hotel is very comfortable, clean and quiet. The location is ideal. Right by the airport, near Downtown San Diego, on a strip of land between the harbor and a bay with boats docks. You get a panoramic view of the city skyline from your balcony. Very safe to walk around at night. No noise from the airport. Downside, you need to be prepared to pay $17.00 a night to park and $11.00 per 24 hours of internet usage. I was really irritated with the internet charge being that most cheap motels give you free wireless. It isn't even wireless.”

Jul 17, 2008 by Brenda from Summit Point, WV
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[10]

• Shuttle service to wherever we wanted to go.
• The air vent was so noisy that it woke up several times at night. We asked to be moved but they would not move us. Too noisy to sleep.

“The hotel staff would not allow us to move even though the air vent in our room was making noise so loud that it woke us up from a sound sleep. Very difficult to sleep and staff was not accommodating at all. The shuttle service was the only saving grace - the drivers were very polite and helpful.”

Jul 16, 2008 by Jodie from Yorba Linda, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location was wonderful with friendly staff.
• Bad room location, near pool and lobby, noisy.

“I loved the hotel, I just felt like we had a bad room location. It was very noisy, first floor and near the lobby. The pool was right outside our window. Already have told others!”

Jul 16, 2008 by John from Hemet, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The location was perfect for our requirements.
• We do not have any negative comments.

“The staff was most friendly and helpful and the hotel was good value for a 3 star hotel.”

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Amenities at Hilton San Diego Airport/Harbor Island, San Diego

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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