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Holiday Inn Spokane 3-star

1616 South Windsor Drive, Spokane, WA

100% Non-Smoking. Spokane®s newest hotel, The Holiday Inn Spokane. Complete with conference center, located in the fastest growing area of Spokane County, The West Plains.[more]

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User Reviews for Holiday Inn Spokane, Spokane

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 23 user ratings

Apr 15, 2008 by Karla from Norwalk, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was helpful and friendly, the room was beautiful and comfortable.
  • There was nothing close to the hotel except the airport.

“Close to the airport and beautiful. Great place to relax and get away. The room was something out of a magazine. The bed was comfortable, and the room spacious.”

Mar 11, 2008 by Jean from Colville, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Was nice to have room service available. Good food and didn't have to get out of my jammies!
  • People next door got in about midnight, very noisy, door banging etc.

“Great location, close to airport. Beds comfy, room environment nice. Slept well.”

Mar 6, 2008 by Trevor from Kelowna, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Hotel was new and modern. Very close to airport.
  • Dining facility was not open for breakfast.

“We enjoyed staying at this hotel. The staff were friendly and helpful. We arrived at the Spokane airport very late, the shuttle was still running and they were quick to pick us up. The facility was very new and modern. Rooms were well taken care of and exceptionally clean. The only disappointment was the restaurant wasn't open for breakfast. We had to go off the grounds for a meal. Overall a very positive experience. I would recommend this hotel.”

Mar 1, 2008 by Robin from Astoria, OR
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Clean and very comfortable.
  • Parking lot was full all the time.

“This hotel was clean and very comfortable. We have no complaints. Staff that we encountered were very friendly and our room was clean and ready for us each night we returned.”

Nov 8, 2007 by Tracy from Ellensburg, WA
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[6] • Location:[7]

  • The restaurant and bar staffs were great.
  • The maid staff was awful.

“When my husband and I arrived at the hotel the room was clean. Later on the next day when we came back to our room it had not been cleaned. Our bed had been made but nothing else had been done. The cups from our morning coffee were still on the counter with coffee still in them. The coffee maker had not been cleaned. Dirty glasses that were used the night before were still in our room. Not one thing was re stocked including our washcloths and towels, new cup, glasses, shampoo or soap, nothing. My husband and I were very disappointed in this hotel, it definitely was not a 3 + star.”

Sep 1, 2007 by Steve from Pasco, WA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Great restaurant.
  • Had difficulty locating the hotel.

“Nice hotel with a great restaurant.”

Apr 12, 2007 by Robin from Yakima, WA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Elegant setting of room and lobby.
  • No vent in the bathroom and mediocre housekeeping services in between nights.

“Overall, it was very nice, worth the extra few dollars. The pool could have been a touch warmer and the hot tub hotter, but you cant please us all on that. I was shocked that there was no fan or vent in the bathroom, resulting in a tiny bit of mold on the shower curtain and housekeeping overlooked some things that needed to be cleaned and restocked. The breakfast buffet had poor service due to lack of staffing, but it really was a great place compared to many others I have stayed in.”

1 of 1 people found this review helpful.

Jun 28, 2006 by Judit from Lacey, WA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Kids friendly environment.
  • No towels by the pool after three request over 90 minutes time.

“Except for the lack of response to the three requests for pool towels at 3:30 p.m. and over the next 90 minutes, the visit was good.”

1 of 1 people found this review helpful.

May 17, 2006 by Carol from Rossland, BC CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Friendly staff, good bed & linens, good food & service.
  • Directional signs back to the freeway were lacking.

“Hotel was new and service was good, brand new hotel, so decor was great, bed was superior quality, staff was friendly and helpful.”

1 of 1 people found this review helpful.

Amenities at Holiday Inn Spokane, Spokane

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Free Airport Shuttle
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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