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User Reviews for Hilton Ontario Airport, Ontario

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Jun 11, 2009 by Caroline from Indio,CA
Overall Rating: 9

• Comfy bed.
• No soaking tub.

“It was good.”

Jun 5, 2009 by Amanda from Temecula,CA

• The room was spacious and clean. The air temperature was easily controlled. Rooms were quiet even with a wedding reception in the lobby.
• I never like paying to park. The girl who checked me in was new to the area and couldn't help me find my way to local sites.

“We had to attend an event at the Ontario Convention Center and stayed at this hotel. It was easy freeway access and a quick trip to the Convention Center. I enjoyed the comfortable and quiet room,”

Jun 1, 2009 by Lorrie from Mesa,AZ
Overall Rating: 2

• The A/C did not work and never got below 74 degrees.
• The A/C did not work and I was told that it usually takes 4 or 5 hours to cool down.

“This hotel is run down and needs to be demolished and a new, clean hotel constructed in its place.”

May 27, 2009 by Kathy from Snowflake,AZ
Overall Rating: 4

• When I complained about security, maid service manager was polite.
• No camera's out side, lost 1/2 tank gas & scratched up truck side panels.

“Maid service came in without stopping at the sign not to disturb sign. Then called on the phone. Never fixed up the room even though the maid we were going out now so she could pickup. In the hall way for 2 days there were crushed chips strung up and down it.”

May 20, 2009 by Cindy from Santa Rosa,CA
Overall Rating: 10

“Very nice modern decor. Very clean, nice Hilton. Bathroom very small, but modern, clean.”

May 17, 2009 by James from San Diego,CA
Overall Rating: 5

• Location off freeway, free shuttle.
• Very small tube TV, parking fees high, and
  charge for
  internet.

“I have stayed here before, was not real thrilled to have it come up again. Rooms are dated with small TV, they charge for everything, parking, internet, and local calls. Hallways were ungodly hot and smelled stale.”

May 6, 2009 by Verity from Chicago,IL
Overall Rating: 9

• Good location, big room.
• Exercise room under construction.

“Overall, good experience. Main lobby was under construction so things looked a bit off, the exercise room was also under construction and was relocated to a hotel room with a few pieces of equipment. Overall, I was very satisfied with the experience for a great price.”

Apr 23, 2009 by Ed from Henderson,NV
Overall Rating: 8

• Location is great if you need to stay in the Ontario area.
• Hotel is a little dated. They are currently updating the public areas (i.e. bar, restaurant).

“I have stayed here a few times through priceline. Hotel is a little old looking but serves the purpose. Hotel is clean and rooms are nice. Only dislike is the $11.00 charge for parking, but since the rooms are cheap through Priceline, they need to make for it.”

Apr 9, 2009 by Cesar from West Covina,CA
Overall Rating: 8

• The kingsize bed was very comfortable.
• The bathroom was a little small, also had to pay to park.

“Overall stay was nice.”

Mar 17, 2009 by Lisa B. from Hayward,CA
Overall Rating: 9

• Great value, very nice rooms - professional staff - large heated pool & spa, great gym and 3 Racketball courts. Pleasant experience.
• Train in the PM- Ask for room away from train tracks. The train didn't bother us at all since our room was close to the parking lot.

“Great hotel - great value. We were directly across from the Ontario Convention Center where my son had a concert so it was convenient. Nicely decorated rooms. Nice shampoo and lotion. The gym had everything we needed. The pool was heated and very large. The spa was also nice. There is plenty of room to sit at the pool. I couldn’t believe they had room for 3 indoor racquetball courts. Also, there is a small fridge in the room. Great for keep our left over cold. No microware.”

Mar 12, 2009 by Kent from Monte Sereno,CA
Overall Rating: 3

• Convenience to airport.
• Massive, charged $11.25 for parking that was not stated in the arrangement, no style, just a convention center without any attractiveness or detail.

“The hotel was more like a Holiday Inn with a convention center. It was not appealing except that it was a place to sleep. Had I wanted that moderate quality I would have gone to the La Quinta next door that looked far more appealing.”

Mar 11, 2009 by Monica from Cathedral City,CA
Overall Rating: 10

• The room was very spacious and comfortable.

“Staff was wonderful. Very friendly and made you feel welcomed. Room was very spacious and comfortable. Bed was
very comfortable.”

Mar 7, 2009 by from Arnold,MD
Overall Rating: 4

• Nice decor, layout, size. Clean.
• Constant maintenance and mechanical problems.

“Very pleasant and helpful staff. My room(s) had constant problems that required visits from the maintenance staff, which got to be tiresome. Bad insulation from noise through the connecting door.”

Feb 16, 2009 by Manuel from Visalia,CA
Overall Rating: 9

• Very friendly staff and comfortable rooms. The rooms were very clean and the food was excellent.
• The fitness center was cramped.

“I enjoyed my stay at the Hilton/Ontario. All staff were very helpful and courteous. The rooms were very clean and comfortable. The breakfast was very delicious and had a lot of items to choose from. I only wish the fitness center were bigger. It did feel a little cramped. The workout machines seemed out dated.”

Feb 3, 2009 by Susan from Pinole,CA
Overall Rating: 9

• The bed was very comfortable. Slept very well.
• Did not like having to pay for internet!

“I thought this hotel was great. Rooms clean and spacious, bed very comfortable, staff very helpful. One down side is extra charges for parking and internet.”

Jan 13, 2009 by DAVID from Palm Desert,CA
Overall Rating: 8

• Close to airport and many restaurants.
• Was under remodel when we were there.

“Very comfortable and nice accommodations.”

Jan 13, 2009 by Jose from Riverside,CA
Overall Rating: 7

• It was clean, check in staff was friendly, there was a quiet environment.
• Disliked the room, the heater was extremely loud, and there was tile inside the room.

“I have stayed at this hotel before, the rooms in the main building are perfect, however the rooms that were added, I believe it's a two story building, are completely different from the main building, it almost seems like you are in a motel.”

Jan 7, 2009 by Karen from Yukon,OK
Overall Rating: 5

• The staff was incredibly friendly.
• The rooms had a
  lot of outside noise in them and the hotel lobby area was under rennovation.

“I'm sure when they're not rennovating this hotel, it is probably a lot nicer. The staff was extremely kind and pleasant at check-in. The room was most uncomfortable, since the outside noises, voices, etc. easily transferred into the room all night long. Also, the plumbing carried the sound of anyone in our long hallway who used any water, so there was a hollow water running sound at various times of the entire night. Disappointing stay for a Hilton.”

Dec 12, 2008 by Al from South Lake Tahoe,CA
Overall Rating: 2

• Location.
• Under constuction, staff out to lunch, sevices unavailable.

“Fail to clean our room until 9 PM, no place in lobby to use free wirless internet, free internet didn't work, staff suggest that I sit outside at 5 AM to use it. Charged me for room internet that I did not use. Charged me for parking that I did not use.”

Nov 28, 2008 by Vance from San Diego,CA
Overall Rating: 7

• Great room and breakfast.
• Under construction with no bar available.

“All good except that was no bar and evening dinner available. The hotel was under construction in the lobby.”

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Amenities at Hilton Ontario Airport, Ontario

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services Yes

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