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Hilton Ontario Airport
700 North Haven Avenue,
Ontario, CA
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Average User Rating: 8.0 Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0] Based on 1956 user ratings |
Jan 27, 2010 by
Don from Surprise,AZ
Overall Rating: 9
“Service was excellent. Location was great and
close to restaurants.”
Jan 1, 2010 by
Marvin from Morgan Hill,CA
Overall Rating: 8
“I stayed at 2 hotels in 3 days. The first one had beds and pillows that were very comfortable. But the bathroom was very small.”
Dec 30, 2009 by
Rodolfo from Lincoln,CA
Overall Rating: 9
“We were visiting family for the holidays and were not at the hotel much of the day. We saw nothing that disturbed our stay.”
Dec 3, 2009 by
Vincent from Centreville,VA
Overall Rating: 4
“The Priceline rate that I obtained was a bargain, but that doesn't justify the generally slipshod management of this supposedly 3.5 star hotel. I'll start with what I liked. The room was comfortable, clean, and very spacious and the pool area is well maintained. I also liked the check-in/check-out kiosk. As for what I didn't like: no in-room safe; $10.99/day for internet use, poorly maintained elevators (broken, dirty, or well worn depending on the elevator); broken ice machines on certain floors; toilet paper that feels more like sand paper; careless housekeeping (one day they skipped my room while replacing my lotion and body wash with multiple shampoos on another); an on demand type movie/entertainment system that simply did not work at all, and lastly the barely discernable, cluttered, barely manned registration desk. Next time that I am in the area I will likely pay a fixed rate to secure a room at one of the very nicely maintained Holiday Inns.”
Nov 19, 2009 by
Malcolm from Seattle,WA
Overall Rating: 9
“I've stayed at this hotel a number of times and always enjoy my stay. The building is a bit old, but the hotel has done a good job of keeping it up to date, including a recent renovation of the lobby area. The rooms are very clean and comfortable, and the staff is extraordinary. This hotel has earned its 3.5 stars.”
Oct 27, 2009 by
Kevin from Fort Collins,CO
Overall Rating: 8
“The entire hotel is very clean and accommodations are comfortable. Service was mixed: the slow shower drain was fixed immediately but when we asked for an extra bath towel no one ever showed up. Overall everything was nice and we would stay there again.”
Sep 22, 2009 by
Travis from Laramie,WY
Overall Rating: 9
“I have stayed at this location in the past and I was very satisfied to have stayed there again. It's quiet and private.”
Sep 2, 2009 by
Dee from Pasadena,CA
Overall Rating: 8
“Rooms were comfortable and clean. The only concern was one of four shuttle drivers. Un-friendly, drove very fast, rude, also did not open door for passengers.”
Aug 14, 2009 by
Clayton from Lakeside,AZ
Overall Rating: 8
“Great views of the San Gabriels out large picture windows, along with outstanding location and cleanliness, make Ontario Hilton a great place to stay.”
Aug 6, 2009 by
Anthony from Chino,CA
Overall Rating: 2
“This hotel also choses to charge its guests $11.75 just to park, and I am not talking about valet parking, there was nobody staying at this hotel, it was like a "ghost" town. After paying for the parking, this was not such a great "deal".”
Aug 6, 2009 by
from Hesperia,CA
Overall Rating: 7
“Nice hotel, comfortable beads, but $11.75 a day for parking, we could have parked in the street for free!”
Aug 5, 2009 by
Suzann from Anaheim Hills,CA
Overall Rating: 6
“The staff was outstanding and very helpful. They say on the website the have a Starbucks on site but when you request your normal coffee that you may purchase at a chain they did not have the ingredients to make the drink.”
Aug 4, 2009 by
Renee from Las Vegas,NV
Overall Rating: 10
“Everything was perfect with this hotel enjoyed my stay there.”
Jun 11, 2009 by
Caroline from Indio,CA
Overall Rating: 9
“It was good.”
Jun 5, 2009 by
Amanda from Temecula,CA
“We had to attend an event at the Ontario Convention Center and stayed at this hotel. It was easy freeway access and a quick trip to the Convention Center. I enjoyed the comfortable and quiet room,”
Jun 1, 2009 by
Lorrie from Mesa,AZ
Overall Rating: 2
“This hotel is run down and needs to be demolished and a new, clean hotel constructed in its place.”
May 27, 2009 by
Kathy from Snowflake,AZ
Overall Rating: 4
“Maid service came in without stopping at the sign not to disturb sign. Then called on the phone. Never fixed up the room even though the maid we were going out now so she could pickup. In the hall way for 2 days there were crushed chips strung up and down it.”
May 20, 2009 by
Cindy from Santa Rosa,CA
Overall Rating: 10
“Very nice modern decor. Very clean, nice Hilton. Bathroom very small, but modern, clean.”
May 17, 2009 by
James from San Diego,CA
Overall Rating: 5
“I have stayed here before, was not real thrilled to have it come up again. Rooms are dated with small TV, they charge for everything, parking, internet, and local calls. Hallways were ungodly hot and smelled stale.”
May 6, 2009 by
Verity from Chicago,IL
Overall Rating: 9
“Overall, good experience. Main lobby was under construction so things looked a bit off, the exercise room was also under construction and was relocated to a hotel room with a few pieces of equipment. Overall, I was very satisfied with the experience for a great price.”
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