Doubletree Hotel Ontario Airport

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User Reviews for Doubletree Hotel Ontario Airport, Ontario

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Sep 13, 2008 by Gerald from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent quality.
• Nothing.

“Excellent location and quality.”

Sep 13, 2008 by Nancy from Banning, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The lobby was lovely, the room was great.
• Parking lot views for most of the rooms.

“We enjoyed the stay. We attended a convention at the hotel. It is close to other restaurants and easy to walk to. It is close to the freeway but far enough away to avoid the noise. The lobby area is very attractive and cozy. Great place to talk with friends. Our rooms were very generous. Great bath area with sinks in and outside of the shower area. Great for ladies!”

Sep 6, 2008 by Gilda from Santa Monica, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[9] • Location:[2]

• Cookie upon arrival.
• The trains go through every half hour! couldn't sleep!

“The hotel has all the amenities business travelers need internet connection, business center, workout/pool area. Rooms were fine, looks like there has been some upgrading. Great that the blankets are covered top and bottom with sheets. But the train goes through what felt like every half hour when I was trying to sleep. That made it miserable. I don't know if there are any hotels in Ontario that doesn't happen to unless the hotels are well sound-proofed.”

Aug 31, 2008 by Nylah from Gridley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Comfort and quiet.
• Confusing because it was so large and spread out.

“Did not seem as friendly and relaxed when you first walk in. More like a business mans place. Our room and stay was very comfortable and we have no complaints about that at all. We were very happy with this stay.”

Aug 28, 2008 by Kimberly from Shelton, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, comfortable, great price, nice people, very pleasant, comfortable bed and pillows, plenty of towels and amenities, warm cookies was great.
• Can't think of one thing, we didn't like except more than a 2 cup coffee pot & more cream & sugar, but with all the positive things that is insignificant.

“A very pleasant stay, and well worth the price. The bed and pillows was very comfortable. Size of the room, amenities, desk person, towels and hair dryer, cleanliness of the rooms and hotel, location, all of these are good. The warm cookies was a cherry on the top!”

Aug 24, 2008 by Jules from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Air conditioning worked on and off and phone issues that couldn't be fixed in the 4 night stay.

“Nice location, quiet hotel however staff was slow on response.”

Aug 23, 2008 by Bonnie from Banning, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, comfortable, welcoming.
• Very spread-out. Room was in another building. Had to move car after check-in.

“My daughter and I were very impressed by the tasteful decor and comfort of the bed. Big bathroom, great beds, great service. And a warm chocolate chip cookie upon check-in. WOW!”

Aug 21, 2008 by Jessica from Thermal, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• Close proximity to eateries & Ontario mall.
• The view we got from our room & the Starbuck's staff is extremely rude!

“Overall we were not wowed by this hotel as we have been with others. The rooms were very clean, very huge, & had designer toiletries, however, we got a view of the back of some factory (which was not nice at all). The room service was very quick & delicious. The pool was very big & stayed open until 11. The key entry into the hotel buildings did not work however & the staff at Starbucks looked like they rather just not get customers. I've seen way better 3 star hotels than this one with a lot more customer service. I don't think I will be going back anytime soon.”

Aug 19, 2008 by Michael from Alta Loma, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, clean rooms, beautiful pool/spa.
• Some confusion at check in regarding room deposit or credit card authorization.

“From the outside the hotel looks to be older, but do not be deceived inside very plush waiting areas. Lots of wedding activities on the grounds on Saturday and Sunday, but very peaceful and tranquil overall. Had all the goodies for the business/leisure traveler. Super comfortable rooms and close proximity to all eating places inside and outside of hotel.”

Aug 19, 2008 by Freddie from Rancho Cucamonga, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pool.
• Room was not near the pool.

“The room and service was excellent.”

Aug 13, 2008 by Kim from North Las Vegas, NV
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room was clean.
• Very loud room-not sound proof at all, woke up many times by other guests throughout the night and morning, cot uncomfortable could feel springs.

“Rooms were clean, but very loud. The door didn't seem to buffer any of the noise from the hall and didn't go all the way to the floor. You could see light from the hallway at night and couldn't get a complete dark room. I was awakened many times during the night and early morning by other guests.”

Aug 13, 2008 by Gigi from Elk Grove, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable bed, spacious bathroom.
• Room given to us was not yet clean when we entered.

“Got a great price for a nice hotel.”

Aug 12, 2008 by Marilyn from Fort Irwin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff blew me away with their excellent service and family friendly attitude.

“Amazing staff took care of all of our needs and beyond. The room was spacious and comfortable. The pool was fabulous and offer oversized towels on location. The surroundings and amenities reminded me of a tasteful hotel from the Vegas strip.”

Aug 6, 2008 by Norm from Redlands, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upgraded.

“Great and clean.”

Aug 6, 2008 by Reed from Mendota, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Great chocolate chip cookies.
• Room A/C was weak.

“I doubt I'd stay here again. Room A/C was very weak. Ice maker was far from the room. Staff was friendly. But room didn't have a refrigerator or microwave.”

Aug 1, 2008 by Josh from Phx, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The beds!
• Nothing.

“It was a great place to stay and I would do it all over again.”

Jul 30, 2008 by Misti from Bakersfield, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The grounds were beautifully landscaped and romantic. The beds were super comfortable.
• The lounge was unaccommodating to guests due to super strict dress code enforcement.

“The common areas and landscaping of the hotel grounds were beautifully decorated and maintained. Hotel staff was all very helpful and friendly. The room was very spacious, clean, and comfortable. The hotel was centrally located to many restaurants and close to the outlet mall.”

Jul 27, 2008 by Scott from Chico, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• Noise, no king bed.

“Clean lobby, no king bed. Lots of noise in hall ways had to call security.”

Jul 26, 2008 by James from Santee, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• This hotel is like a home from home with room service.
• There was never a bad moment at all.

“I first stayed at this hotel about three years ago. Me and my wife drive to Ontario for the comedy acts at the Improv. We drive from San Diego and I don't like driving back.”

Jul 16, 2008 by Deeann from Peoria, AZ
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• Right off freeway.
• The staff was not accommodating at all!

“Hilton usually honors stays.”

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Amenities at Doubletree Hotel Ontario Airport, Ontario

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable