Doubletree Guest Suites Doheny Beach

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User Reviews for Doubletree Guest Suites Doheny Beach, Dana Point

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Oct 7, 2009 by Federico Perez from Blue Jay,CA
Overall Rating: 5

“It should be indicated when there is paid parking. That added $22.00 to our stay.”

Jul 14, 2009 by Brent from Roswell, NM
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[4]

• Staff was friendly.
• Beach access, parking fee, $2.50 for a drink out of the machine!

“The hotel was nice and the desk staff could not have been nicer. The pool was nice, but small. The location was difficult to get to. The beach access is not close! You have to cross the street, walk down the street and then walk through a campground! The beach in that area is very rocky. We didn't go back there and drove to another beach. $22 for parking in a parking garage that is theirs and no one else could possibly get in was ridiculous! After the first night the cleaning crew must have decided to take their smoke break in our room! We could not get rid of the smell.”

Oct 2, 2008 by kevin
Overall Rating: 9

• Lobby, location, exterior and hospitality.
  
• Nothing.

“Very nice hotel with friendly staff and lots of amenities.”

Sep 29, 2008 by Billy
Overall Rating: 9

• The staff treated us like full fare customers. We like it that way.
• Access to other restaurants in the area must be by car.

“The hotel location overlooking the state beach and ocean was spectacular. But, if you get a room on the back side your in for a highway and train adventure. Best bet ask for the ocean view.”

Sep 10, 2008 by Kristy from Hemet, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[5]

• The hotel staff was very friendly and helpful. The bed was very comfortable.
• The hotel was hard to drive into. We drove around twice trying to figure out how to get in.

“We were very pleased with the hotel and staff. The room had just been renovated. The bed was very comfortable.”

Aug 21, 2008 by Aj from Cerritos, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[5]

• Very clean.
• Poor room maintenance.

“Public areas very nice. Nice location. Room maintenance was poor. Reported over 6 inoperable or broken items to management.”

Aug 14, 2008 by Francine R. from Riverside, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] •

• Roof top bar, nice views and good drinks.
• Not walking distance to restaurants etc--odd location.

“Nice staff. Nice layout of rooms.”

Aug 14, 2008 by Ken from Scottsdale, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Walking distance location to beach.
• Room had view of wall, asked for 2 queens got king.

“We arrived early (before check in time). They told me to call at 1pm to see if room could be ready. After lunch I called and before I could finish asking if my room was ready she already said no, no rooms ready check in time at 4. OK went for a ride and walked on the beach. After check in went to room, unless you have ocean view your most likely looking at the wall without a balcony. The service and people are pretty nice there, and my only complaint is that I had to walk through a camp ground to get to the beach. Not my exact idea of an upscale hotel. Overall not a bad place. Most likely wont be back for the price they expect.”

Aug 8, 2008 by Deana from Ojai, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The room was cushy - well furnished and comfortable. The Wolfgang Puck coffee maker is awesome!
• $22 extra fee for parking.

“The room was extremely comfortable, and my mom and I both slept very well there. We felt like it was a treat and a mini vacation while at the Doubletree. The staff was all friendly and helpful and everything went smoothly. The location is between major roadways and the train tracks, but we weren't bothered by noise. Too bad Doheny Beach isn't kept cleaner. We drove to Aliso Beach and Capistrano Beach instead.”

Aug 8, 2008 by Chris from San Marcos, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• The suite made traveling with two children comfortable and enjoyable.
• The cost of parking was very high.

“The Doubletree at Dana Point is a very nice hotel with many fine amenities. It is conveniently located near Doheny beach which was great from a distance. The beach itself was very dirty - I saw bananas and other food items floating in the water. The hotel itself was nice, but it was unfortunate that we could not safely use the beach it was perched next to.”

Aug 6, 2008 by Kelly from Henderson, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, roof top patio, and I really loved the fact that each room was a suite!
• It did not have a balcony and we had a view of the freeway. It didn't matter though, just the only negative thing.

“Great location, staff was very friendly and we really enjoyed our stay there. It was the perfect little weekend get-a-way place. They have a great little roof top patio bar that over looks the ocean and is amazing to watch the sunset from. We truly enjoyed the experience.”

Aug 5, 2008 by Mike from Highland, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Proximity to the beach.
• Staff and cramped bathroom and closet.

“The hotel is nicely decorated and contemporary. The location is hard to get to but convenient to the beach. The staff was unhelpful and unreliable. The armoire closet is cramped and the ironing board falls out when the door is opened. The bathroom is attractive but too cramped.”

Aug 5, 2008 by Betsy from Palm Springs, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[6]

• The location was good, it was a pretty hotel.
• Customer service was slow, parking is too expensive, I was awakened at 8am by someone power washing the windows to my room.

“It was a nice hotel. I was awakened in the morning by the maintenance people power washing the windows to my room. The price to park is too much. No bell service offered. Customer service was poor. Food prices were high for the quality of food. The room size and set up was great and the bed was very fluffy and nice.”

Aug 4, 2008 by George from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very homey atmosphere.
• The pool is situated in a public area just as you pull into the driveway.

“The hotel accommodations were fine and the staff was more than friendly.”

Jul 31, 2008 by Renee from La Verne, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• The service was the best very friendly and attentive staff.
• The parking cost $22. This is outrageous and we didn't find out about it until we arrived.

“This is a nice hotel but it is not worth the price of the parking. There is no other place to park so you are stuck paying $22. That is robbery. The rooms were nice spacious and clean and comfortable. The staff was very nice and helpful. They allowed for early check in.”

Jul 31, 2008 by Deedee from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was very close to the beach and the Marina.
• We had to pay for parking. $22.00 a night.

“This was a very nice hotel. The people were very friendly and accommodating. Very clean and spacious. We would stay there again.”

Jul 30, 2008 by Vincent from Monrovia, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Convenient for all amenities at Dana Point & friendly.
• Parking.

“Good quality all round. Some old marks on bed sheets but not serious. TV remote very poor condition and operation. Rooms a good size and pleasant.”

Jul 28, 2008 by Elaine from Lakehavasu, AZ
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[8]

• The view of the ocean from the top floor lounge was spectacular.
• The poor attitude about the housekeeping staff stealing my daughter's cell phone, without regard for apologizing or replacing it.

“I loved the view and the room was clean. I was tremendously upset by the lack of responsibility taken by the staff regarding the theft of my daughter's cell phone stolen from the bedside table. There was no regard to believe me or effort to replace the cell phone except for a loss from that was filed a week ago and no one has contacted me as I was told. I sent an email to the hotel, and have had a complaint response but have not heard anything further including financial restitution. I know the phone was stolen because a call was placed on it after it was missing to one of my daughter's friend who accompanied her on the trip! so no I would not stay at this hotel ever again! Feel free to contact me.”

Jul 27, 2008 by Frank from Cambridge, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Nice location. Parking fee included come as you go unlike others.
• That there was a parking fee at all.

“Nice room, comfortable.”

Jul 27, 2008 by Jim from Tucson, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The cookies.

“We enjoyed our stay.”

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Amenities at Doubletree Guest Suites Doheny Beach, Dana Point

24 Hour Front Desk Bar/Lounge Beach Coffee Maker in Room Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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