Extended Stay America Orange County/Lake Forest

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User Reviews for Extended Stay America Orange County/Lake Forest, Lake Forest

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Aug 29, 2008 by Robert from Huntington Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[2] • Location:[10]

• The kitchen and the staff other than the manager.
• The staff was very friendly but the mangers at the Radisson and extend a stay treaded my like a kid.

“The managers made me leave the hotel.”

Aug 14, 2008 by Leslie from San Diego, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was very inexpensive. It was clean and in a nice area.
• The deplorable condition of the television.

“This hotel is fine. It's clean and in a nice area. However, the television and remote were in such bad condition as to be almost unusable. Other than that it was fine.”

Aug 7, 2008 by Ross from Alameda, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Quiet area.
• Too distant from freeway entrance.

“This is not good for vacation travelers but good for business travelers particularly if they have business at companies at the nearby commercial parks.”

Jul 22, 2008 by Lanny from Tucson, AZ

Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent customer service attitude.
• Only one entrance/exit to street from parking lot.

“Very pleased with our stay here - convenient, great friendly and helpful staff and clean comfortable room.”

Jul 3, 2008 by Jered from Lake Forest, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Full kitchen.
• No pool or restaurant.

“If you are looking for a clean place to sleep with kitchen facilities, this is the place. A no frills approach to the economy traveler.”

May 31, 2008 by Ernesto from Laguna Niguel, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Coffee and muffins were free every morning, clean and courteous staff.
• It lacks amenities, like a swimming pool or a gym but its still a nice place to stay.

“Its good price for a family vacation highly recommended for the budget traveler.”

Mar 13, 2008 by Stephanie from Topanga, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Very friendly and accommodating staff.
• Slightly run-down and dreary. Charged an extra $20 per night for a room with 2 queen size beds instead of one.

“Very friendly staff - helpful and accommodating. The place is a bit dreary and run-down - it looks like a prison. Good quiet location. Hallways smell like smoke.”

Feb 27, 2008 by David from San Juan Capistrano, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was in a good, safe, clean location.
• The TV only had channel 2.

“Overall, it was exactly what I would have expected from an economy level hotel. I was a little put off by the fact that their documentation said that they had basic cable channels, when in fact they only had channel 2. I was looking forward to watching ESPN like in any other hotel, so that was the most disappointing part of my stay.”

Feb 24, 2008 by Hank from Laguna Beach, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[4]

• Kitchen so I can cook breakfast.
• Internet too slow.

“Good hotel for extended stays.”

Jan 4, 2008 by Dan from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Friendliness of check in staff.
• Far off the freeway.

“Great Value.”

Dec 6, 2007 by Stephen from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, met expectations perfectly, well located.
• Nothing.

“Staff was very friendly and can-do, check-in/out was hassle-free, access easy, parking spacious; it was perfect for my price, my time, and my needs. As a quick-trip business traveler who didn't need the bells & whistles or a romantic atmosphere, it my expectations perfectly and I was very, very satisfied.”

Nov 25, 2007 by Linda from Costa Mesa, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Kitchenette in room.
• Can't think of anything.

“Hotel definitely met my expectations. I so far have to say that all the extended stays I have stayed at lately have exceptionally friendly staff!”

Nov 7, 2007 by Linda from Anaheim, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great.
• Nothing.

“Love this hotel and love the price I got for it.”

Nov 1, 2007 by Sied from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I like every thing, there was no weakness.
• I like a lot very friendly.

“I like this hotel great deal.”

Oct 3, 2007 by Kahlil from Lawrenceville, GA
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[6]

• Location was clean & secure.
• I had to wait over half an hour for hotel staff to check me in on late arrival!

“The directions to the hotel were adequate. Location was clean & appeared safe/secure. I arrived for a late a check in 10pm. The main entrance to the front desk was locked & I had to use the hotel phone to contact the staff. The phone however does not contact the staff directly instead it was forwarded to an answering service which in turn called the attendant on duty ( I guess by their cell phone?). I was told the person would be there in 10 15 minutes. That, to me, is a joke. Typically for late arrivals, the attendant is buzzed or contacted directly & can answer the door almost immediately which allows u to check in & get to bed soon. Well I proceeded to wait another 20 minutes & called the phone at main entrance again to explain no one had showed up. They again said they would call & to wait another 10 minutes or so! I took a chance, by tapping on the front door window when I saw a person in the lobby and asked if they worked there. He did & proceeded to let me in. I gave him my name & he found my reservation & checked me in. While going thru this process I asked why it was taking so long to have someone attend the front desk. He explained that he never received a call & held his cell phone up (I guess to show me that he had it on his person?). This whole delayed process (over 40 minutes since my arrival) soured my experience using this hotel. I do not like their late check in procedure at all.”

Sep 11, 2007 by Shel from Lincoln, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[1]

• No cost for parking.
• The room was unclean. Filthy, in fact. I had to borrow a vacuum cleaner.

“This hotel was located out of my way, making the trip to my business meeting inconvenient. The room smelled of stale tobacco (although it was supposed to be non-smoking), the sheets were filthy, the floor was unkempt, and hair from the previous occupant was on the tub, the toilet, the kitchen table, the bed, the phone, everywhere.”

Sep 3, 2007 by Warrick from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent value for the price.
• Limited access from the road.

“This was a fine hotel in a good location close to the conference I attended. I would welcome an opportunity to stay at this hotel again.”

Aug 15, 2007 by Charles from Little Elm, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• All the amenities in the room.
• The room availability.

“Although we were unable to get a room with two beds, which was needed. The room and hotel itself were fairly nice. Breakfast was only good Mon-Fri, so that was unfortunate on the weekends.”

Jul 25, 2007 by Joe from Los Angeles, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[4] • Location:[10]

• Location is great.
• Distance to major 5 Frwy is far, but toll road is close.

“Personnel were really friendly when I arrived. Then came check out and made sure we knew check out was at 11:00 am which they failed to mention in the beginning. #1 says when check out is. #2 don't make anyone feel unwelcome. #3 don't knock on their door to "kick them out." #4 your check out time should be a reasonable 12:00 or 1:00pm.”

Jul 23, 2007 by Santiago from Alta Loma, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Availability of kitchen area to cook my meals.
• Hallway and carpet on the third floor was always dirty, smelly, and grimy.

“If you can overlook the dirty and smelly hallway on your way to your room, the stay should meet one's expectation of what a 1-star hotel should be. You can't match the value that ESA offers.”

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Amenities at Extended Stay America Orange County/Lake Forest, Lake Forest

AM/FM Alarm Clock Coffee Maker in Room Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Safe Deposit Box Television with Cable