Irvine Suites Hotel

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User Reviews for Irvine Suites Hotel, Lake Forest

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Sep 1, 2008 by Roberto from Bronx, NY
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[8]

• The over set up is nice. For example, entrance. Lobby pool area close to restaurants and malls.
• The rooms. Falling apart.

“Nice hotel appearance.”

Aug 19, 2008 by Phil from Marshall, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was very comfortable and a prime location for amazing restaurants activities.
• Springs were falling out of bed.

“I recommend this hotel to anyone. When I visit Irvine again I know where to stay. This was an exceptional stay.”

Nov 15, 2007 by John from Fair Oaks, CA

Cleanliness:[8] • Staff:[5] • Location:[8]

• Breakfast.
• Night staff spoke English very poorly.

“Pretty basic. A little hard to find, but the price was right.”

Oct 31, 2007 by Disappointed from Tulsa, OK
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[5]

• The room had plenty of space.
• The customer service was horrible.

“The hotel staff couldn't get it right! I was put in the wrong kind of room, they would do anything to change or remedy the situation. They also charged me two times for the same reservation. I would not recommend this hotel to anyone.”

Oct 31, 2007 by Brian from Mount Vernon, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• After initial frustration with wrong room, had a pleasant stay.
• The room was not what we reserved.

“Overall we had an average experience, although the complementary cook to order breakfast was outstanding.”

Oct 4, 2007 by Bob from Oak Park, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, quiet.
• Bed was as hard as a rock!

“I hope my statement will reflect this correction.”

Aug 19, 2007 by Mary E. from Fredericksburg, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Location to pageant of the masters.
• The hotel was under reconstruction.

“The hotel was most accommodating. Room cleaning was slow so we excused the floor being vacuumed. We had come to visit with our California friends and go to the festival of the arts at Laguna beach. It was perfect for our purpose. There were fine restaurants within walking distance. We would recommend it and would stay again.”

Aug 1, 2007 by Leslie from Bakersfield, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[8]

• We had a microwave and refrigerator and also a vanity.
• One of the elevators was broken.

“I was pleased with the hotel except the fact that the elevator that we needed was out of service and our room was literally the farthest room possible from the operating elevator which made is difficult to lug our luggage. All in all though it was fine.”

Jun 24, 2007 by D, from Napa, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Size of the suite, good for families w/kids.
• Vanity sinks in the bedroom area.

“Nice staff, breakfast adequate, pool furniture old and worn, pool clean. Room fringe needed defrosting. Good access to the freeway and some local restaurants.”

Oct 3, 2006 by Pamela W. from Denver, CO
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[6]

• Nothing.
• Crappy service.

“No ironing board, finally got them to bring one, IT WAS A DESKTOP MODEL! Iron was broken. Waited for another.”

Sep 12, 2006 by Joe from Lansing, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Easy access good breakfast and large rooms.
• Beds were very hard.

“Hotel is hard to find, located behind the other hotels, Americas best value and best western. But once found easy to get to. Rooms are nice, staff nice but the beds could have been softer or more comfortable.”

Aug 7, 2006 by Rakesh from Gilbert, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Suites.
• No free Internet service; pool.

“Good hotel in a great location close to the Spectrum shops/mall. Have to pay $10 for wireless per 24 hours through another vendor. Rooms good for a 2-star hotel.”

Jul 20, 2006 by Cris from Hot Springs, AR
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[10]

• It was a good location for where I needed to be.
• Rooms didn't smell very good.

“N/A”

Apr 24, 2006 by Lesa from San Diego, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• Sewer backed up into room sink.

“The word "suite" doesn't really describe this hotel well. It appears that the building at one point was office and went through a cheap conversion. For a one night stay it is not bad and the location is great.”

Mar 17, 2006 by Bill from Weymouth, MA
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[2]

• Nothing.
• Arrogant desk clerk.

“Old, very worn looking. Furniture looks like it's from the early 70's. Bad, cheap worn out bed. Arrogant front desk clerk. She was so surly I commented to her I guess you don't get much repeat business.”

Dec 11, 2005 by Israel from St. George, UT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The location was great, just off the 5 freeway. The breakfast was filling and tasty.
• It seemed a little old, like out of the late 80's or early 90's.

“Overall, we really enjoyed our stay. They let us check in early about 1 p.m., also we loved the little TV area separate from the bedroom area, and the breakfast for a continental breakfast was outstanding.”

1 of 1 people found this review helpful.

Jul 24, 2005 by Santos from San Francisco, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Zero customer service, filthy rooms, and not giving a damn. My room had cockroaches (I kid you not!).

“My experience was not a good one. Upon check-in I complained the room was filthy yet no one was sent to clean it. The same night I called repeatedly to report cockroaches scampering in my room and to request a room change. The answering clerk was apathetic and refused to allow me to change rooms --”

1 of 1 people found this review helpful.

Dec 26, 2004 by Dan M. from Irvine
Overall Rating: 1

“This place was rated 2 1/2 stars and it was lucky to be a 2 star location. I almost bit the bullet and bought other rooms at another location, though I couldn't be sure I wouldn't the same one again. You need to truly re-score this location and don't let them know you are coming.”

Dec 18, 2004 by Zachary H. from Santa Cruz
Overall Rating: 9

“Hotel room was very clean and spacious. I was pleased with the continental breakfast before my checkout. Overall, the hotel served my needs well and the staff were very friendly.”

Dec 9, 2004 by William R. from Hollywood
Overall Rating: 6

“The floor was not level and the ceiling and floor had water damage. In addition, the shower had showerscum and their was mildew in the bathroom. The bed was a little hard for my liking, but otherwise the stay was nice. The breakfast was the highlight of the stay. I thought it was only going to be a continental breakfast and not the full meal it was. It was a pleasant treat after noticing all the problems with the room.”

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Amenities at Irvine Suites Hotel, Lake Forest

24 Hour Front Desk Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

No Smoking Rooms/Facilities Pool Safe Deposit Box Television with Cable to/from John Wayne Airport, 6:30am-9:30pm

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