Doubletree Hotel Irvine-Spectrum

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User Reviews for Doubletree Hotel Irvine-Spectrum, Irvine

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Oct 14, 2009 by Laura from Mission Viejo,CA
Overall Rating: 9

• Great location, friendly staff and clean rooms.

“Excellent for the purpose of our stay.”

Aug 10, 2009 by Melissa from Santa Clarita,CA
Overall Rating: 7

• The cookies definitely help out their score.
• The parking fees are horrible and the location is inconvenient.

“Overall, my experience at the Double Tree Irvine Spectrum was okay. It was a great deal and the service was great. The free cookie and water upon arrival is a great touch, but there is no movies available and no dvd players. The location is in the middle of an industrial area so it wasn't that great, and the worst part was the parking fees! unbelievable. The beds were comfy and quiet area.”

Jul 21, 2009 by Elizabeth from Van Nuys,CA
Overall Rating: 9

• Enjoyed the lobby nice & confortable also our room was very pleasant I liked the decore, the confort the room felt.
• The bathroon was OK but the problem was with the shower it leaked & had no pressure as the water was not distributed half to the tub & the shower

“I enjoy staying at the double tree hotel & always have a pleasant time besides minor disconforts as the shower. Also, I enjoy the confort of their beds feeling total relaxation with the conforters & pillows feel like sleeping in feathers. Very nice over all.”

Oct 22, 2008 by Joyce
Overall Rating: 10

• Wonderful beds and
  roomy hallways.

“Our rooms were ready and no delay. Furnishing was lovely and very clean. Cookies were a treat and absolutely wonderful. Flat screen TV that was big enough you could actually see your program. Just a great experience.
”

Sep 6, 2008 by Cesar from Los Angeles, CA
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[7]

• Friendly if inept front desk, updated decor, convenient location.
• Reception assumes you want smoking room, stinky bathroom, broken ice machine, $9 for open lot parking!

“Good location if you want access to very fun Irvine spectrum. The parking charge is ridiculous for an open lot that sprays your car wit overnight sprinklers. Make sure you insist on a non-smoking room or you will be given the 2nd floor, where the stench assaults you at the elevator door and positively burns your lungs in the room. While hotel is generally clean, the musty stinky smell of the shower curtain in the room reminds you of no-name roadside motels, not a major chain in a nice part of TV.”

Sep 5, 2008 by Raquel from Las Vegas, NV
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• I liked the cleanliness of the rooms and the cookies. Yummy.
• I didn't like the location that much since there were not a lot of places around it like restaurants or shops.

“I always have a good experience with Doubletree. Their rooms are always clean, staff seem to be friendly, cookie giveaways are always good and the price for a nights stay for this comfort is great. This particular location did not have restaurants or shops nearby, just the freeway.”

Sep 5, 2008 by jim
Overall Rating: 6

• They didn't have a shuttle to the Irvine Spectrum.

“The hotel was ok.
We got a smoking room and we don't smoke. Other than the smell it wasn't to bad.”

Sep 3, 2008 by Mike from Brush Prairie, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, updated, friendly staff.
• Elevators were very slow.

“A very clean hotel with comfortable rooms and great amenities.”

Sep 3, 2008 by Pablo from Bakersfield, CA
Overall Rating: 7
Cleanliness:[4] • Staff:[10] • Location:[8]

• The staff and the breakfast was great.
• The room was not very clean and it appears to be not prepare for a sold out situation (to hotel was full): the ice machine didn't work properly.

“Good hotel for the price. Excellent attendance from the staff. Conveniently located close to the 5 and the Irvine Spectrum mall. They should improve the clean of the carpets inside the rooms.”

Sep 2, 2008 by Tim from Jacksonville, NC
Overall Rating: 2
Cleanliness:[9] • Staff:[4] • Location:[9]

• Nice layout.
• Staff lacked competency.

“The hotel was fine. The staff seemed very inexperienced and couldn't communicate very well. The hotel room was nice but smelled of smoke and there was nothing that the hotel could do to counter it.”

Sep 2, 2008 by Geoff from Logan, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Comfortable bed. Good workout facility.
• I had a smoking room.

“We arrived late and I was put in a smoking room which I did not enjoy.”

Aug 18, 2008 by Teresa from Salt Lake City, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Clean, helpful staff, smoking room.
• No continental breakfast, room service was too expensive.

“Nice hotel in light industrial district, nice pool with palm trees. Close freeway access and close to beaches. Expensive and the food was way over priced, but the beds were divine.”

Aug 17, 2008 by Jeffrey from Phelan, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[2]

“The hotel was easy to find.”

Aug 13, 2008 by Julie from Gilroy, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very family friendly. I wished that after 9 PM they had a quiet swim time for adults.
• Cigar smoking by the pool.

“We had a nice stay. The fire alarm that went off Friday evening at 11:30 PM was an inconvenience. I am grateful that it was a false alarm and no one was hurt, but I wish we had information when it happened and after. We heard 2 storied. The staff was gracious and apologized, so that was good.”

Aug 12, 2008 by Carla from Indpls, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• Shuttle was available to take me to the mall.
• Shuttle wait for airport was over 40 minutes/had to call 2x.

“People service was nice in general.”

Aug 2, 2008 by Annette from Williams, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Great staff, very accommodating & helpful.
• Location was in industrial, type park area a ways from where we really wanted to be.

“Close to Spectrum Mall with lots of shops and restaurants, but a ways from the beach or other tourist destinations. Staff was very helpful. Originally placed us in smoking room but promptly moved us when we asked. Rooms are well appointed and attractive.”

Jul 30, 2008 by Linda from Costa Mesa, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The complimentary choc chip cookie. Its proximity to Irvine -spectrum. Free parking!
• We assigned a double bed when we had earlier requested king size.

“Our flight was delayed so we checked in almost midnight at the hotel. They had run out of the complimentary cookies by then but front desk said that we could get some the next day which was nice of them. Front desk was also accommodating when we requested for a late check-out since we had checked in quite late the night before.”

Jul 30, 2008 by Stephen from Phoenix, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[10]

• Location.
• Stain on sheets.

“I found stains on sheets. Unannounced alarm went off in the middle of very early morning about 2-3 am. This could be just one time spook but the fact that they did not care and make an effort to please customer just upsets me.”

Jul 24, 2008 by Kacy from Van Nuys, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[4]

• It had gym facilities.
• The hotel was completely unmanaged. It was packed, and families had children running wild all over the pool area, with four year olds in the Jacuzzi.

“Hotel staffing is apparently minimal and the existing staff does not enforce the hotel rules (noise, etc.). Very small children (3-4 years old), were allowed to swim in the adult Jacuzzi all day and night, not just in the main pool area. There were no pool towels available at the pool and no staff to replace them. No staff for much service of any kind. The gym door wouldn't open and the front desk staff had to spend 10 minutes personally trying to open it.”

Jul 24, 2008 by Brandon from North Las Vegas, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean close to everything.
• Staffed with loud wedding parties on weekends.

“Great hotel. Have stayed at higher star hotels and it was comparable. Pool is small but adequate. Only complaint is loud wedding party and had 80 plus teenagers in over the weekend for a baseball/soccer outing. But you have to do business and this would not stop me from staying here again.”

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Amenities at Doubletree Hotel Irvine-Spectrum, Irvine

Beach Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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