Best Western Laguna Reef Inn

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User Reviews for Best Western Laguna Reef Inn, Laguna Beach

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Jun 29, 2008 by Art from Gardnerville, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Excellent location. Right across the street from ocean. Easy access to beaches.
• Needs new mattresses. Everything else was great.

“Highly recommended. Lots of beautiful plants outside. Great breakfast included. Has swimming pool, Jacuzzi and sauna. Easy access to ocean and beaches.”

May 13, 2008 by Denise from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Ocean view, walking distance to beach.
• The ants in the kitchen area.

“The hotel was lovely and very quiet for being of PCH. We had a very nice room, there were a few ants, but not so many that we had to call anyone.”

Apr 23, 2008 by Colleen from Coulterville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful surroundings, lovely plants, excellent location.
• For some people it might be difficult, as there is no elevator for public use.

“I would and plan to go back and use this hotel whenever in the area. Unfortunately we were so busy that we spent little time there. My husband and I said that next time we will absolutely spend more time there.”

Jan 15, 2008 by Ashley from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the atmosphere around the rooms, very private like no one else was there.
• The bathroom was impossible to keep warm, there was a constantly open window, and it was pretty chilly outside.

“I was pleased with the service, and beds were very comfortable. I would defiantly recommend this Best Western to friends and family.”

Jul 18, 2007 by Ron from Torrance, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[5]

• Easy to find.
• Bugs in room, bathroom fixtures not working, bed uncomfortable, dingy/stuffy odor, TV remote confusing.

“One of the worst hotels I have stayed in for the money. I could not believe my eyes when bugs were crawling out of my shoe in the morning! The shower filled with water and it had 2 hot control knobs, and the shower door would not stay closed. Very tacky decor and an old, stale odor hit your face when you first walked in. The TV remote was so confusing it was easier to get out of bed to turn the volume up and down. Never again will we stay here.”

Apr 19, 2007 by Cindy from Lagrange Park, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Reliably clean and comfortable, more affordable than most in the area.
• Most would not find this location walk able to town.

“Had stayed in this hotel on a previous trip through Laguna and was pleased with the price compared to other area hotels. Chose it again for this primary reason. Across the street is the beautiful montage resort, and access to a well-maintained, lovely (1/2-mile-long?) Pathway along the oceanfront with many sitting benches. There is beach access here, and in my experience, it was quiet on both my visits. The hotel has a pleasant touch of water and chocolate on the bed upon arrival, with towel robes wrapped up on the bed. The breakfast is not that exciting, but the atmosphere is pretty and relaxing in their outdoor patio for those who need a quick eat-and-go morning. Bed was a bit mushy for my taste, but I liked the assortment of pillows. Had an end room with a partial view of the ocean - this was a plus - although the blinds were a bit tricky and did not all work properly.”

Apr 1, 2007 by Judy from Delray Beach, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice location, good breakfast, liked microwave and top.
• Dark room, needs redecorating.

“Good location, nice staff, liked the fridge, top, and microwave, for business travel. Pretty view, room was in need of redecoration, bed so, pillows so-so.”

May 4, 2006 by Randy from Claremont, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful landscape, and garden arrangement.
• Noisy upstairs.

“Good.”

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