Holiday Inn Select Diamond Bar

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User Reviews for Holiday Inn Select Diamond Bar, Diamond Bar

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Sep 24, 2009 by Sally from Fort Worth,TX
Overall Rating: 10

• Was such a lovely hotel, the room was so beautiful.
• Can't think of any thing right now.

“Wonderful stay.”

Jul 11, 2009 by Becky from Tucson,AZ
Overall Rating: 10

• Clean, quiet, and friendly staff.
• The location was less than desirable for a view. One side of the hotel and the pool area overlook 8 lanes of freeway.

“The facility was well kept and clean, and the staff was helpful and friendly. The room was quiet and our needs were met for one night. It would be good for a business stay and had computer hookups. We probably wouldn't want to stay another night, not very scenic.”

Feb 1, 2009 by Joseph from White City,OR
Overall Rating: 1

• Thank god I did not stay longer.
• The manager is totally unsuitable for his position.

“In my many years of travel I have never been treated with such disrespect as I was by the management . This is the worst hotel experience I have ever had.”

Sep 14, 2008 by Louie from Oakley, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• Business center use was free and very helpful in the middle of my travel.
• Elevator is on its last legs.

“For the family or vacation traveler the pool, spa and patio area make this stop a nice break from the road. Comfortable, easy access and nice. For the business traveler, the free use of the business center computers and printers made my travel more productive. The best thing about the hotel and the thing that has me return to any hotel is the service. The staff here is excellent catering to your needs.”

Sep 12, 2008 by george
Overall Rating: 10

• Liked the free breakfast! Easy on off highway. Nice room for the price!

“Helpful staff! Great breakfast.
”

Sep 8, 2008 by Kisha from Montclair, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Rooms were great. Staff was exceptional.
• Hotel was not close to anything if you were not driving.

“Hotel was great. I liked the room.”

Sep 5, 2008 by Dan from Appley Valley, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[8]

• Chilis next door was good.
• Too much noise next to the freeway.

“Rooms were nice. Would not stay there again.”

Sep 3, 2008 by Richard from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was excellent in every way possible. Friendly, helpful, always in a good mood.
• The views of the freeway wasn't that romantic.

“It was a great experience when we first arrived and stayed that way until we had to leave.”

Aug 20, 2008 by Ryan from Daly City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was huge and a nice view of the pool and freeway.
• Nothing.

“It was great.”

Mar 25, 2008 by Priscilla from Bakersfield, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• They had hot chocolate chip cookies and apples for us upon our arrival.
• The sign light shown in our room all night but the black out curtains took care of that.

“Easy access, friendly staff, good bar and restaurant, newly remodeled, good value for the price.”

Mar 19, 2008 by Helen from Palm Desert, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very accommodating staff and lovely view at the top.
• No walk in shower in bathroom and only one sink.

“My spouse and I were very pleased since it was sight unseen to begin with. Comfort, nice space, comfortable beds. Overall we would stay there again.”

Mar 5, 2008 by Zoltan from Lake Isabella, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[7]

• Location, close to all freeways.
• Small bathroom, slow internet, no ice machine on floor.

“The hotel location was good, however the rooms were bland with small bathroom. The staff was not very helpful no cheerful. I was disappointed with my stay.”

Mar 3, 2008 by Louie from Oakley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The bar staff, and restaurant are excellent.
• Reservation fair, need more smoking rooms.

“Excellent place to stay. Breakfast in the patio, small pool / spa area is perfect. Excellent run bar and the staff there are great.”

Feb 28, 2008 by Lorie from San Diego, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Cleanliness and comfortable bed.
• Not really updated.

“Nice hotel for reasonable cost.”

Jan 30, 2008 by D from Malibu, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Nothing.
• Smoking rooms smell, staff lies.

“Do not want to stay there again.”

Dec 6, 2007 by Cathleen from Placerville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Beds were wonderful.
• Smoking rooms are next door and it smells foul.

“Nice place to stay. Their price was much better but it was too late to change. They promptly credited my account.”

Nov 12, 2007 by Beryl from San Clemente, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[5] • Location:[7]

• Close to the company I was working with.
• Noisy, stale cigarette smoke everywhere, beam shining into our room.

“Absolutely terrible! The room was cozy, but the bathroom was not clean just wiped out from the previous guest! At night they had high powered beacons that are on 24 hours a day and night shining up the walls of the hotel which would shine in your room. The windows were not built to keep noise out and the hotel is located where two huge freeways converge! They do however; provide you with eye shades and ear plugs! Lastly, we had a non smoking room however the floor was split, 1/2 smoking, 1/2 non smoking. As you stepped off the elevator a wall of stale cigarette smoke accosted you!”

Oct 7, 2007 by Brent from Aurora, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well kept hotel and very helpful staff.
• Rooms on highway side were overly noisy. Very limited number of rooms with double beds.

“Overall we were very pleased with this hotel. Nice area, friendly staff, clean and comfortable. Would request a room on front side of the hotel next time to avoid the hassle of trying to switch rooms due to traffic noise from the highway.”

Oct 3, 2007 by Jeanette from Escondido, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to my business destination.
• Loud freeway noise through windows.

“If I had not specifically asked I would have been given a room with double size beds which are too short for me to sleep comfortably. I did not know hotels used this size anymore. The king size bed was not Cal. King. Because it was shorter than I am used to. Hotels seem to give you the lower end room when you use a discount service to book the room.”

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Amenities at Holiday Inn Select Diamond Bar, Diamond Bar

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service

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