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Doubletree Hotel Santa Ana/Orange County Airport
201 East Macarthur Blvd,
Santa Ana, CA
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.0] • Location:[8.5] Based on 1809 user ratings |
Nov 21, 2009 by
Gene from Santa Rosa,CA
Overall Rating: 7
“Beds comfortable; Nice bathroom amenities; Why charge for parking in a non-secure lot? Non-smoking room smelled of smoke.”
Oct 22, 2009 by
Robin from Clovis,CA
Overall Rating: 10
“Beautiful grounds and lobby. Rooms were very nice. Love the Neutrogena products in the rooms. Bed very comfortable. Quiet.”
Sep 7, 2009 by
Larry from Los Gatos,CA
Overall Rating: 9
“Enjoyed our stay and the convenience. Close to major freeway entrances and the airport.”
Aug 31, 2009 by
John from Morrison,CO
Overall Rating: 7
“Though hard to get to the staff was friendly and efficient and having access to a great chain restaurant was a bonus.”
Aug 9, 2009 by
Brenda from Las Vegas,NV
Overall Rating: 10
“The staff is efficient. The hotel is clean. The restaurant has great food. We really enjoyed our stay.”
Aug 7, 2009 by
Virginia from Victorville,CA
Overall Rating: 10
“The bed was very comfortable and the overall experience exceeded my expectations. The only odd thing was that it appeared that the unit was handicap accessible.”
Jul 23, 2009 by
Marco from Temecula,CA
Overall Rating: 9
“Overall a good place to stay. Very clean room and friendly staff.”
Jul 10, 2009 by
Lupe from Sahuarita,AZ
Overall Rating: 7
“The room was clean, staff was very friendly and responsive. The room was a bit small, otherwise, great stay. Would recommend to others.”
Jan 5, 2009 by
Giang from Mesa,AZ
Overall Rating: 7
“The spa was out of service. The dinner tray was left on hallway for more than a day. There's a fee of $14 per day for unattended parking.”
Nov 11, 2008 by
Joseph from Santa Ana,CA
Overall Rating: 9
“Nice Location, easy to find. The staff was very nice, especially the front desk agents.”
Oct 26, 2008 by
Dana
Overall Rating: 7
“Nice and clean, a hassle checking in on the day I was there.”
Oct 17, 2008 by
Sue
Overall Rating: 7
“Great location, easy to park, Ice machine worked this time, it was a little noisy this time but fine during the night. Kids were running in the halls. It's a nice place to stay for the price. However, they charge a ridiculous $14.00 per night to park.
”
Oct 16, 2008 by
aly
Overall Rating: 7
“This was a nice hotel, have stayed here before, both times thought front desk people were rude. Parking cost at $14 a night is ridiculous.”
Oct 16, 2008 by
joseph
Overall Rating: 5
“Hotel looks nice from the outside, inside completely different story, especially the rooms, looks like something out of the 70's. Got a non-smoking room next to 3 smoking rooms, smoke came in through all the cracks in the door and was told there was no other non-smoking room available. Parking was also $14 per night.”
Oct 9, 2008 by
Anna
Overall Rating: 4
“Hotel was nice, no valet parking, it was a non-smoking room but reeked of smoke.”
Sep 13, 2008 by
Susan C. from Oak Park, CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[7] •
Location:[5]
“A little tricky to find, so follow directions carefully, but safe, very clean and good value. Also, has nice restaurants available to walk to across the street.”
Sep 13, 2008 by
Pat from Sunnyvale, CA
Overall Rating: 9
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“Centrally located for our purposes. Easy access to freeway. Slept great on those very comfortable beds (I'd suggest higher thread-count sheets for an exquisite experience, but I know I'm a diva). Although I expected to billed $14/night for parking, they waived that fee (possibly because it was a holiday weekend and they weren't full). I didn't complain!”
Sep 10, 2008 by
Erin from Antioch, CA
Overall Rating: 5
Cleanliness:[10] •
Staff:[1] •
Location:[10]
“Overall good except for toilet paper. I went to the front desk and they said they did not have it there but would send it up. I waited 1 hour then called the front desk and was told it would be up shortly I left the next morning never receiving the toilet paper.”
Sep 10, 2008 by
Barbara from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“This was a great hotel. The location is perfect, the rooms are nice, very clean. We love Doubletrees!”
Sep 5, 2008 by
Thao from San Francisco, CA
Overall Rating: 2
Cleanliness:[3] •
Staff:[1] •
Location:[7]
“This hotel has good location because it is very close to the airport and freeways. However, the staffing and room comfort are just horrible. The room was extremely stuffy. The air conditioning did not work well at all. The room smelled like mildew. I could not sleep all night because I could not breath. Anyways, it was not comfortable and pleasure experience at this hotel.”
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