Holiday Inn West Covina

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Aug 21, 2008 by Al from Jacksonville, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Budget price, convenient location.
• A bit run down and old feeling, food was average.

“We came to this area to visit our daughter and grandkids - just needed a place to sleep mainly. Our goal was to find something close by with a reasonable price and this hotel fit the bill. Would not be a great place for a family vacation - but it is conveniently located near the freeway and was reasonably clean with a friendly staff. We would consider returning if we don't find something better.”

Aug 10, 2008 by Ildefonso from Heber, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[7]

• Swimming pool.
• Mold in ceiling, old.

“It was very old, mold in the ceiling from leaking roof, plumbing was bad toilet wouldn't flush or took to long including the shower. The AC would throw hot air at times not a very homely hotel, only a couple of channels available on the TV, coffee maker was next to toilet only good thing was the pool.”

Aug 7, 2008 by John from Henderson, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location, pool, convenient, nice staff.
• Older Building, needs remodeling.

“Everything was as I expected. Though we unfortunately were next door to a youth baseball team and their families. The parents were drunk and disorderly and allowed their children to run rampant throughout the halls disturbing us and all the other occupants on that floor. But after calling the desk to complain, the security was immediately on the scene and did control the situation. Kudos the Hotels quick response.”

Jul 31, 2008 by Heather from Simi Valley, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[7]

• Very convenient to the freeway and dining.
• Hotel dining was horrible!

“Nice location and close to freeways, dining and markets. There was no air conditioning in the hotel. They had the doors open and fans blowing all throughout the hotel. Flies everywhere. Once inside, there was an air conditioned unit inside that would blow cooler air. The key card took numerous tries each time we entered the room. Very frustrating that my 8 year old could not open the door himself with the key card since he liked to get the ice and such by himself. The dining inside the hotel was horrible to say the least. My 3 kids ordered the kids pizzas and after waiting almost 30 minutes, she brought them out and all 3 were frozen solid. You could tell it was frozen just by looking at it. After waiting another 10 minutes to have her come get them, she took them back and reheated the same pizzas only this time overheating them to the point where they were hard as a rock. My 3 year old could not even bite it. We were in a rush since my oldest son had a baseball game and we needed to be there at a certain time or face penalties in the dugout. so I just threw the 30 dollars down for the meals and left totally upset. I did not even mention how orange colored the canned spaghetti with frozen meatballs were that I had ordered was, although the garlic bread was at least edible and decent.”

May 29, 2008 by Pedro from Phoenix, AK
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• The hotel was inexpensive.
• The parking.

“I usually enjoy the Holiday Inn good rooms and friendly staff.”

May 21, 2008 by Valarie from Merced, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was really nice and if we go back we will book with you.

“Very good.”

May 8, 2008 by Domonique from Harrah, OK
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[6]

• Great location close to freeway.
• Restaurant is a little to be desired for.

“It was clean. The staff was welcoming and the price was perfect.”

Apr 23, 2008 by Frank V. from Chino Hills, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location and surrounding area.
• Had trouble getting the double doubles on the first night of our stay.

“Will come again.”

Mar 30, 2008 by Chuck from Laguana Niguel, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean room.
• Noisy due to proximity to freeway.

“Clean hotel. Close to several restaurants.”

Jan 2, 2008 by Zulay from Carmichael, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Wi-fi availability. Close to restaurants and shopping. Soft towels and plenty of them. Comfortable bed, pillows and quiet room.
• Wifi went down twice. Poor TV reception. Dingy paint and wallpaper.

“It was comfortable enough. Staff was friendly and accommodating. Freeway sounds not a problem inside the hotel although we were very close. Hotels sit on frontage street to i-10. Super busy freeway at all hours. Got good night's sleep. Our keys were deactivated by accident along with other guests. Problem occurred because of a staff mix-up. Internet went down twice. TV not very useful due to very poor reception on many channels. I would stay again because even the problems were addressed quickly. We weren't there to hang out so the problems were minimal for what we needed. We had a comfortable, quiet stay.”

Sep 24, 2007 by George from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Nothing.
• Dust every where.

“The restroom at the lobby flooded when I first arrived; they would not let me check in early. The room was dated and there was dust coming from next door jobsite. The AC unit open