Holiday Inn Anaheim-Resort Area

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User Reviews for Holiday Inn Anaheim-Resort Area, Anaheim

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Oct 19, 2009 by Jared from Ripon,CA
Overall Rating: 1

• Staff was horrible, dirty room, broken ironing board, AC soaked our clothes with water.

“I would never recommend this hotel. I was very disappointed in the hotel accommodations and service.”

Oct 12, 2009 by Darlene from Union City,CA

• The location.
• Nothing.

“Great experience no complaints unbelievable price could not beat it.”

Oct 10, 2009 by Kirk from Victoria,Canada
Overall Rating: 7

• Restaurant food and service were excellent.
• Having to wait for the shuttle.

“Shuttle schedule provided stated 1 shuttle every 20 minutes, this was not true and there was 1 shuttle every 30 minutes which took a long loop that added another 20 minutes to the ride.”

Oct 9, 2009 by Susie from Manteca,CA
Overall Rating: 4

• Fairly clean, dining on premises, and easy transit to Disneyland.
• We were booked for a smoking room and when we asked to switch they had nothing.

“Clean hotel in good condition with free parking and an on sight restaurant. Transit in front to get to nearby attractions. Also the hotel has a fitness center and pool.”

Sep 30, 2009 by Shari from Prescott Valley,AZ
Overall Rating: 8

“I work in a hotel myself and in all this place was perfect for me. It wasn't in a very busy section of town and it's location made it easy to get to just about anywhere I needed to go. The only problems I had were that the bathroom had been used in my room when I was checked in, which I informed the desk staff and it was promptly taken care of. I was also given a room right by the elevator, which isn't a big deal to me, but in the mornings at about 6am it was really noisy with kids running and screaming down the hall, which isn't the hotel's fault, but it was still frustrating. There was a large fan outside my door that was fairly noisy on the first night and the
AC in the room is loud. It thunks on and off, it kept waking me up. Other than that the hotel was perfect for me, I was in town for a wedding and just needed a nice place to stay since I was alone.”

Sep 24, 2009 by Alicia from Hanford,CA
Overall Rating: 10

• Beds were very comfortable.

“Staff was very friendly and the room was very nice.”

Sep 21, 2009 by Diane from Cincinnati
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[5]

• Clean and comfortable room/beds.
• Excessive additional fees under guise of customer convenience.

“Room was clean and comfortable. Phone connection had an echo - was reported twice, but never fixed. Was charged $7.50 just to access and print out two boarding passes. Convenience shop items were also too overpriced (small tube of sunscreen was $5.50) Local phone calls were a dollar. Not a very customer-oriented atmosphere - customer decides to stay here and yet is still subjected to additional and exorbitant fees for services and conveniences. What happened to customer service and appreciation?”

Sep 21, 2009 by Duane from Santa Maria,CA
Overall Rating: 9

• Great price for the location.
• Shortage of towels at pool.

“Great hotel, great price, and great location. Swimming pool was awesome. Very relaxing and inviting. Not what you would expect in this price range.”

Sep 9, 2009 by Maria from Buckeye,AZ
Overall Rating: 8

• That it had smoking rooms. Free breakfast for children.
• My debit card was used without my consent after using the internet services at the hotel.

“The hotel was nice. The staff was very busy and at one time I waited for a long time to get my question answered. I also used the lobby computer and after that happened my debit card was being used illegally. I informed the front desk, but they didn't seem like they cared much.”

Aug 18, 2009 by Alena from San Diego,CA
Overall Rating: 10

“The room was very large and extremely comfortable. The king size bed was wonderfully comfortable. My husband and I slept great. We truly enjoyed our Holiday Inn hotel room in Anaheim. We appreciated the free Internet service. The staff were very helpful, the hotel is very comfortable. I would very gladly return here.”

Jul 28, 2009 by Karin from San Diego,CA
Overall Rating: 10

• Swimming pool water was very cloudy.

“Hotel was very clean and employees were very pleasant and helpful.”

Jul 28, 2009 by Brenda from overbrook
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Clean, price was good and nice staff.

“No complaints. It was a good clean room and hotel with a good price.”

Jul 12, 2009 by John from Huntingtown,MD
Overall Rating: 10

• Clean and quiet.
• Check-in took 15 minutes, but that's because it's a busy resort hotel.

“Clean, quiet and right on the interstate.”

Jul 12, 2009 by Cecelia from Phoenix,AZ
Overall Rating: 10

• Clean, bed comfortable, close to Disney. Close to universal studios. Its a hotel that we will use again.
• None.

“We enjoy our stay, everybody were friendly food good.”

Jul 6, 2009 by NN
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• None.
• Rude and greedy staff.

“Although I requested non-smoking room well in advanced, when I arrived, they said there are no non-smoking room available. I told them I am traveling with kids, but they are not willing to listen. Bad experience!”

Jul 6, 2009 by Davin from Quartz Hill,CA
Overall Rating: 9

• The staff was very friendly and informative.

“Room was clean, the pool and bar was great, the quietness was excellent and the service provided by the staff was very impressive.”

Jul 5, 2009 by Dennis from Suisun,CA

• Neat and clean.
• Poor customer service, did not meet my expectation.

“I was checking in early Monday morning around 2:00 am, and by noon they did not clean the rooms at all. I was staying for three nights, and wait for me to request for rooms to be cleaned.”

Jul 1, 2009 by from Atlanta,GA
Overall Rating: 7

• People especially the swimming pool attendant.
• None.

“Good. Maybe even great for a 3 star hotel.”

Jul 1, 2009 by Charli from Moreno Valley,CA
Overall Rating: 1

• Smoking room only available even when requested otherwise. Front desk very rude.

“The entire 4th floor smelled of smoke. Didn't take requests into consideration (even when told they would). Desk staff was extremely rude. Checked out within 30 minutes of arrival and stayed at the Anaheim Comfort Inn. Awesome desk staff, clean room, non-smoking, and free breakfast.”

Jun 25, 2009 by Lori from Visalia,CA
Overall Rating: 9

“Really nice, newer and family friendly.”

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Amenities at Holiday Inn Anaheim-Resort Area, Anaheim

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Concierge Desk Copy Service Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Iron

Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Outdoor Tennis Parking Phone with speaker Pool Public Address System Radio Restaurant Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service

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