Crowne Plaza Resort Anaheim-Garden Grove

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User Reviews for Crowne Plaza Resort Anaheim-Garden Grove, Garden Grove

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Oct 27, 2009 by Kelly from Oakland,CA
Overall Rating: 10

• Very clean, friendly staff and good location.
• Parking was a little tough.

“Very enjoyable and
very clean.”

Oct 21, 2009 by Sue from Sparks,NV
Overall Rating: 10

• Awesome.
• N/A.

“Very nice/friendly hotel. Parking was a bit hard to find as it shares with another hotel. However, with the price on Priceline it was well worth it. Several restaurants within walking distance which was very nice.”

Oct 19, 2009 by Shelley from Coquitlam,Canada
Overall Rating: 10

• The comfort of the rooms and beds were fabulous! Best sleep I have had in years, and for a hotel that is amazing.
• The rooms weren't well insulated.

“I can't say enough about the Sleep Advantage that Crown Plaza advertises, it is all they say it is. The beds were like sleeping on clouds. I honestly had the best sleep I have had in years. Any hotel that can accomplish that is amazing. We had two small children traveling with us and they loved the hotel as well, especially the pool. There is not much to the pool, but it was big. Due to traveling with small children it is too bad they didn't have any suites, but they did give us a room with a fridge when we asked about a suite. The fridge suited our needs for the bottles we had to make. We also utilized the room service breakfast which was always delivered on time. We figured we saved so much using Priceline for the actual price of the room why not splurge and get room service for a couple mornings. So glad we did. It got us quickly on our way for our day.”

Oct 18, 2009 by Dan from Haverhill,MA
Overall Rating: 10

• Clean rooms.
• Resort fee.

“Stayed at this hotel multiple times this year, never had an issue, employees are always friendly, and the hotel is always spotless.”

Oct 13, 2009 by Cab from Las Vegas,NV
Overall Rating: 10

• Excellent Rooms..It had that boutique hotel feel. Blows away other places 3X the cost.
• The added daily $12 fee not included in price.

“I got this on priceline. I read some of the negative reviews and found that none of them were true. This hotel was very very nice. Parking lot is a bit longer walk so maybe it takes an extra 2 minutes to get your car--big deal!”

Oct 10, 2009 by Jan from Santa Paula,CA

• Location, close to Disney Resort.
• Parking spaces are limited. You have to park in the back and share with another hotel.

“Hotel was great - would stay their again. However, the parking is limited.”

Oct 3, 2009 by Rafael from Stockton,CA
Overall Rating: 9

• The restaurant, pool, business center, & gym hours were convenient.
• The hall floors were spotted and the wallpaper was worn.

“Overall, the accommodations were adequate. Little things like a functional clock in the fitness room, spotted carpets in the hall, a working printer in the business center all need to be looked at with more carefully, for our convenience.”

Oct 1, 2009 by Angela from Stockton,CA
Overall Rating: 8

• Very comfortable beds, and rooms were very quiet.
• There were no refrigerators in rooms, and housekeeping didn't replace used glasses when they cleaned the rooms.

“Overall very nice room for the price we paid. Rooms did not have refrigerators but they would rent one to you for an additional 10 dollars a night. Also, they charged a 12 dollar a night resort fee on top of the room charge which I think is ridiculous. Don't think I would have paid full price to stay there but for the price we paid I was satisfied.”

Sep 30, 2009 by Patti from Madera,CA
Overall Rating: 10

• Valet & shuttle to Disneyland.
• $100 hold to credit card per day despite fully paid in advance.

“Excellent service, beautiful hotel.”

Sep 29, 2009 by Nancy from Lake Elsinore,CA
Overall Rating: 9

• Friendly staff, clean & well maintained hotel.

“Hotel staff was friendly and efficient. Hotel charged a resort fee & other hotels in the area did not.”

Sep 22, 2009 by David from San Jose,CA
Overall Rating: 9

• Having a shuttle included with the payment for parking was helpful.
• Parking lot was in the back with no rear entrance and the idea that you must pay for parking, this should be included.

“It was very clean and in a great location. The shuttle was always on time and had wonderful drivers. I would stay here again.”

Sep 20, 2009 by Anthony from Bakersfield,CA
Overall Rating: 7

• The hotel was nice, all around.
• Not enough parking spaces on a saturday, plus the parking in a walk distance away.

“The hotel maintains itself nicely.”

Sep 17, 2009 by Janine from Poway,CA
Overall Rating: 9

• Free shuttle service.
• Being harassed by a bus driver, to prove I was staying at the hotel.

“Free shuttle service, nice rooms, helpful staff. Pool is nothing special.”

Sep 16, 2009 by Andrew from Greenbrae,CA
Overall Rating: 7

• Friendly staff, accommodated room request for high floor.
• Resort fees of $12/day is equivalent to parking fees elsewhere, but applies whether you park or not.

“A bit far from Disneyland and Anaheim Convention Center but with shuttle service every hour. Self-serve parking often overflows to shared remote lot as front is reserved for valet parking only.”

Sep 15, 2009 by Karen from Snowflake,AZ
Overall Rating: 8

• Clean and well maintained. Friendly staff.
• Cable TV, without an extra charge. Parking was tight and almost feel like a golf cart shuttle would've been nice. Free Breakfast is good.

“I really appreciated the clean rooms. The tub had a little rust, but that didn't really bother me, because I felt like it was clean. We would have appreciated regular TV or cable TV. The Internet TV just didn't work for me. If you had served the free continental Breakfast that's so popular now days (kids love that) I would say your and awesome place to stay.”

Sep 12, 2009 by Jim from Garden Grove,CA
Overall Rating: 9

“Crowne Plaza resort Anaheim in Garden Grove, California is located in the center of Garden Grove's resort area and is a very nice hotel. The staff are all very friendly and helpful. The hotel is minutes from Disneyland, Angel Stadium, The Anaheim Convention Center, and two major freeways.”

Sep 4, 2009 by Aram from Laguna Niguel,CA
Overall Rating: 8

• The staff was friendly.
• The coffee bar was not open.

“Good and
easy access to Disneyland.”

Sep 3, 2009 by Jennifer from San Jose,CA
Overall Rating: 7

“certain things were not functioning in the hotel room:1. fridge could not open2. safety box did not work3. tv remote control wasn't working all the time4. tv menu were hard to navigate5. room service came to knock on the door for housekeeping at 8am in the morning....and once again at 9am....while we were still resting.”

Aug 26, 2009 by Ian from Lacey,WA
Overall Rating: 1

• The rooms were quite soundproof.. they had a blower outside our door which we could not hear
• Everything else about the hotel was wrong

“When we arrive at John Wayne airport, there was a sign saying courtesy shuttles were available from Crowne Plaza. We called and inquired but were told there was no such thing. Thinking we just had to book the shuttle in advance, we took a cab to the hotel.Upon checking in, we were told that there would be a $100 hold on the room as well as $12/day resort fee for miscelleneous things such as self-service parking, internet, pool fees, room service etc. I found the hold to be ridiculous as we paid by credit card. The fees were also ridiculous as we didn't drive, didn't have a laptop, didn't plan on using the pool and usually decline room service. Also, the 1 mile radius courtesy shuttle listed on the hotel's website was apparently non-existant... even though it was parked right out front when we walked in. What they did have was a different shuttle to Disneyland that left every half hour. The clincher was after we got our keys, the lady at the counter casually said, "By the way, we don't have water for the next 4 hours." Great. Now I can't even shower after travelling. Why weren't we told earlier that there would be no water? Poor play on the hotel's part.When we got to our room (room 234 to be exact, maybe it's the crappiest room in the hotel I dunno), we noticed there was a carpet drying right outside our door. Despite being really loud, the room had adequate soundproofing so all we heard inside the room was a low growl. Good cause that stupid blower was there till the next day!Room conditions were so-so. Somewhat dated but passable. Our drapes failed at closing fully so maybe that's why they included a drape clip to keep it shut... ghetto. The corners of the wall had plastic corner protectors that were nailed on shoddily and some of the nails were jutting out. The coffee maker jug had a broken tip that just sent coffee everywhere when you tried to pour a cup. The bathroom came with enough towels and amenities so at least the hotel didn't fail there.A”

Aug 25, 2009 by Joseph from Arroyo Grande,CA
Overall Rating: 8

• It was very comfortable.
• The TV channel selection was analog with very little channel choice.

“We loved the comfort and friendliness of this hotel.”

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Amenities at Crowne Plaza Resort Anaheim-Garden Grove, Garden Grove

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Mini Bar Modem Lines in Room Multilingual Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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