Crowne Plaza Resort Anaheim-Garden Grove

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User Reviews for Crowne Plaza Resort Anaheim-Garden Grove, Garden Grove

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Jan 30, 2010 by Susan from Garden Grove,CA
Overall Rating: 9

• I got very impressed with the environment at the bar. I had the best new drinks with Salvador, the bartender.
• It needed to stay open later than 11pm and some music or entertainment.

“I only stayed one weekday, and I love it. I hope I can get again.”

Jan 16, 2010 by Mike from Bakersfield,CA
Overall Rating: 7

• Close to Disneyland.
• Shuttle is often late; poor parking.

“Security only patrols front lots; making sure hotel patrons do not use them; back lots has trucks/vans taking up 2-4 parking spaces. Hotel security would not haul away violators. Poorest guest parking in the area with the highest parking/resort fee. There is no direct walkway to the parking lot.”

Jan 15, 2010 by Valerie from Safford,AZ
Overall Rating: 8

• Quiet zone.
• $12 resort fee.

“Pleasant staff for early arrival and accommodations of quiet zone and bed requests. Resort fee of $12 unexpected and unnecessary! $10 nightly if you want a fridge.”

Jan 9, 2010 by Bruce from Denver,CO
Overall Rating: 8

• Nice room.
• The way the hotel parking is designed.

“Having to walk all the way around the hotel from the parking lot just to get into the lobby was not pleasant. I had to pay 12 dollars a day to hike back and forth to my car. Add luggage on top of that and it wasn't pleasant. If we're paying to park then there needs to be better hotel access. You basically had to walk behind the hotel just to get inside. Also the heating in the room was a pain. It had all these different programs and would change the temperature automatically. You would wake up and it would be 85 degrees in the room.”

Jan 5, 2010 by Ron from Wilsonville,OR
Overall Rating: 9

“The room was quiet and very nice!”

Jan 4, 2010 by Kerry from Coronado,CA
Overall Rating: 9

• Very clean with helpful and friendly staff.

“I asked for a room in the quiet zone and had no problem receiving the room. Room was very quiet and comfortable. Shuttle to Disneyland was excellent and allowed me to bring my family staying at a local hotel along. Their hotel charged a resort fee, but did not include the Disneyland shuttle.”

Jan 2, 2010 by Felipe from Cedar Park,TX
Overall Rating: 8

“Overall, the hotel was good. There were restaurants close by and a target right across the street. That comes really handy if you are staying at the hotel for a long period of time. The only problem we had was that a crib was not in our room when we checked in even though we requested it before check-in, during check-in, and via phone call to the front desk. I personally had to come back down to the front desk at 10pm to tell them again that the crib was not delivered at the room. That is when they finally delivered it to us.”

Dec 29, 2009 by Shelly from Byron,MN
Overall Rating: 10

• Rooms were nice, clean, and attractive. Very close to Disneyland and the shuttle was great!
• The resort fee of $15 per day and the parking-you had to walk around the whole bldg to get in!

“Beautiful hotel and rooms. Very clean and appealing colors and motif. Staff friendly and helpful. Shuttle easily accessible and quick. I would definitely stay here again! The one thing I didn't like was the parking arrangement. You park in multiple areas and then you have to walk literally the entire way around the hotel. They should've come up with an entrance from the back so we didn't have to walk around.”

Dec 27, 2009 by Kammy from Hemet,CA
Overall Rating: 10

• It is a lovely and CLEAN hotel!
• The parking is somewhat nightmarish.

“We loved everything about this hotel except the parking.”

Dec 26, 2009 by from Issaquah,WA
Overall Rating: 9

• Quiet, convenient location. Spacious room. On time shuttle. Friendly staff.
• AC and heat do not operate properly. Had to have the hotel engineer fixed it late at night, still didn't work right.

“Overall, Crowne Plaza is an above average hotel. Spacious room, close proximity to attractions, restaurants, retail, and drug stores. Except for the room ventilation system, I would say that Crowne Plaza is a decent place to stay for anyone.”

Dec 26, 2009 by Olga from Santa Clara,CA
Overall Rating: 8

• The rooms were very clean & very quiet.. Free Internet access.
• The view of the roof and air conditioning units we could have done without. Not enough Disney shuttles.

“This is a great hotel; Clean, attractive, and well-maintained. Service was friendly & efficient.”

Dec 23, 2009 by Jennifer from Vista,CA
Overall Rating: 9

• Location & shuttle.
• Not enough parking.

“Great hotel, always stay there. Nice people, good rooms, and beds.”

Dec 17, 2009 by Julie from Elk Grove,CA
Overall Rating: 6

• It was clean.
• $12 parking fee.

“I think it was awful that I had to pay more once I got to the hotel. The hotel showed me the fine print where it stated that I had to pay any additional hotel fees. This could've been $50 a night - who knows! The fees should be included in the price of the room.”

Dec 16, 2009 by Christine from San Jose,CA
Overall Rating: 7

• The rooms were very nice and comfortable.
• The hotel is too far from Disneyland for someone with kids. Advertised at 1 mile away but actually 1.5 miles away.

“Overall, the hotel is nice. As mentioned before, it is a bit far if you like to walk to Disneyland versus taking the shuttle. We called for room service and they never showed up. Other than that, it was a nice place.”

Dec 11, 2009 by Michelle from Fullerton,CA
Overall Rating: 1

• TV did not work.

“Hotel is in a prime location, great food within walking distance and great transportation for nearby attractions. Parking is in a dark, unsafe lot in the back of the hotel with an unsafe walk to entrance.”

Dec 4, 2009 by Thanh from Union City,CA
Overall Rating: 6

• Room is clean and comfortable.
• Self parking area is behind the hotel and it costs $12/day.

“It is very convenient if you want to go to Disneyland and there are restaurants next to hotel but it will be better if the valet parking is lower than $26/day.”

Dec 1, 2009 by Amy from Roseville,CA
Overall Rating: 8

• The staff were very friendly and the rooms were a nice size.

“Nice lobby, comfortable rooms, friendly staff, not very much parking and parking gets full very fast so you have to park far away AND pay 12 dollars a night to park far away.”

Nov 29, 2009 by Maria from Fresno,CA
Overall Rating: 10

• The cozy bedding.
• The shuttle to Disneyland.

“This hotel was clean and nice. The rooms were spacious and the staff exceptionally friendly. Our TV wasn't working right and with one phone call in 10 minutes it was fixed. Nice shower, great bathroom. Free internet. Very nice! I wish there had been a microwave and a refrigerator, but other than that, we really enjoyed our stay.”

Nov 19, 2009 by Angie from Katy,TX
Overall Rating: 10

• Ease of check-in; availability to upgrade.
• Parking is quite far and sparse; must walk through party to get to hotel.

“Very pretty lobby and friendly staff. Disney shuttle, but we didn't use it. Heard some others complaining of $12 resort fee which includes internet, parking, etc - that's just part of it, I figure! Elevators worked quickly. Did not use valet. Small restaurant onsite.”

Nov 18, 2009 by Kathryn from Albany,CA
Overall Rating: 6

• The beds were very comfortable.
• The parking situation was terrible. The room safe was too small.

“The room itself was fine. The beds were comfortable and all of the amenities functioned. We enjoyed watching The Disney Channel on the large flat screen TV. The room safe was too small to hold our video camera, laptop computer and other valuables but I understand there is another safe located at the front desk where such things can be left. There was no refrigerator (other than the locked minibar) but I understand that refrigerators can be rented for an extra charge. The maids were rather stingy with the soap and shampoo.”

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Amenities at Crowne Plaza Resort Anaheim-Garden Grove, Garden Grove

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Mini Bar Modem Lines in Room Multilingual Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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