The Anabella Hotel

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User Reviews for The Anabella Hotel, Anaheim

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Sep 14, 2008 by Kristina from La Quinta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was extremely friendly and helpful.
• The continental breakfast was not a choice.

“I would definitely recommend this hotel but bring your own breakfast food if you want variety in a continental breakfast.”

Jun 15, 2008 by Maria from Northglenn, CO
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• I like the entrance to the room is from out side, it was like a small apartment with no kitchen. And the area was peaceful and quit.
• When my kid ordered a movie on accident they couldn't take it off even though we didn't watch it and I went right to them when it happen.

“It is a nice little place to stay at, and really close to Disneyland.”

Mar 29, 2008 by Cameron B. from La Mesa, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very comfortable bed.
• Thin walls, upstairs neighbors and people outside were very noisy.

“Great hotel, nice room, good location. Loved the bed it was very comfortable. I was woken up early by the people upstairs stomping around though. Also the hot water in the shower took forever to get hot and then didn't stay hot.”

Mar 28, 2008 by Carrie from Pearl City, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked having bellmen to help with questions & luggage.
• They downgraded our room type without notifying us earlier. The clerk also argued with us.

“After a somewhat rocky start, the hotel was more than we expected. The room was not ready the first night we got there so they gave us a smaller room. The clerk argued back and forth with me that I didn't reserve for the # of people in our party even though I had. I told her that I was not going to argue with her, that I reserved a specific room type and wanted to know what they were going to do about the situation. They put us in a sister hotel free for one night. When we returned to the Anabella the next day, we were given a $20 discount per night for the rest of the nights. So it worked out well. The Bellman was very friendly and remembered us upon our return. The other bellman was very friendly and helpful in answering our questions. The managers were helpful and accommodating.”

Jan 7, 2008 by Mark from Gilbert, AZ
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[9]

• The room and facilities are clean and modern.
• The walls are paper thin.

“When you first arrive the hotel looks wonderful. The rooms are clean and have modern decorations. The problem arises when your neighbors arrive. The walls are paper thin. It literally sounds like your neighbors are in the same room with you. In my case, my neighbors were up until midnight chatting. I was unable to sleep.”

Dec 13, 2007 by Nickie from North Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great room and staff!
• Not much.

“Great room for the price. Awesome location. Will stay here again.”

Dec 6, 2007 by Mark from Hudson, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Loved the upgraded room! Spacious and clean!
• Basic rooms were small and not unlike a cheap roadside motel.

“We had a great experience at this motel; especially since we asked for a room upgrade upon arrival (and it was granted). Do note that this is a motel, not a hotel; the standard rooms are no different than your typical Super 8. The upgraded room we had was spacious, had hardwood floors and a flat panel television (it was handicapped accessible). Very attractive and clean exterior. Reasonable family restaurant right next door!”

Dec 4, 2007 by Adam from Fresno, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[8]

• The front desk staff was very friendly upon check in and the bathrooms were very nice.
• The room provided was way too small for a 3-star hotel.

“While the front desk staff was very nice and quick to assist us and get us to our rooms, the room itself left much to be desired. They gave us the smallest and worst room they had. I could stretch my arms out and touch the width of one wall to the next, I had to squeeze out of my side of the bed because of the 6 inches of space to the wall, and there wasn't even a table to sit at; just a small desk and two ugly chairs. On top of that, they charge $10.00 dollars per day to park with a $1.50 per day parking tax added in?”

Nov 26, 2007 by Abel from Firebaugh, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• It was walking distance to Disneyland.
• Registration person did not accommodate us as we requested, and didn't give us some of paperwork, had many T/C to Mgmt.

“This hotel is in a good location if you are going to Disneyland Park, recommend you ask questions about room; how many beds and size of beds. Queen beds are actually full size beds and make sure they give you your parking ticket.”

Nov 25, 2007 by Klien from Wilsonville, OR
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• Pool and hot tub.
• Charges for internet usage, car parking, rude management.

“Not accommodating. Lied to us. Told us on phone with AAA there would be no parking fee, when we got there they said they never say that and we had to pay $11 a day to park. Then, the internet usage fee is $10 a day in your room if you use it. Other hotels we have stayed at give you that and the parking for free. We needed to print some online tickets, and went to the lobby and were told it was $6.00 to use the lobby internet! Crooks! Then, we drove our small RV that is not much bigger than an SUV and were told we would have to find somewhere else to park it. Then, after much arguing with management, and being told how "most" people who stay at the Annabella fly in and then rent a shuttle. We asked them if that was true, why was it so hard to find a parking spot in their big lot? They finally let us keep our motor home parked there, but we still had to pay the $11 a day. Also, No free continental breakfast, and there Tangerine Restaurant is just horrible! Better to stay at The Homewood Suites in Orange Grove or Residence Inn, or Staybridge.”

Nov 20, 2007 by Kim from Lehi, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[9]

• I loved the attractiveness of the room.
• There was an extra charge for everything.

“We loved the room and the amenities of this hotel. The bedding was great as well as the size of the rooms. The location was great as well. My only disappointment was the extra charge for everything. There was an extra charge for parking, roll away crib, internet, etc.”

Nov 18, 2007 by Erin from Gilbert, AZ
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[6]

• Proximity to Disneyland.
• Small room, poorly maintained room, small shower.

“The room was tiny. The bathroom was small and you had to being over to get your hair wet in the shower. The staff was not friendly.”

Nov 16, 2007 by Dave from San Ramon, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• Architecture is nice.
• Cheap toiletries, dim light in bathroom, water not hot.

“This hotel has nice facilities; however, in their attempt to cut cost and go green, they have gone too far. The light in the bathroom is no more than a 60 watt bulb, the water in not hot and the soap and shampoo were imported from china and smelled of cheap perfume. Too bad, reminds me of a cheap hooker that looks good from afar.”

Nov 15, 2007 by Kathy from Campbell, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[6]

• Beds were comfortable rooms were large.
• Hear every sound, needs insulation. Old w/minor facelift not a 3* staff not friendly charge 4 everything, told after crib, parking, paper.

“Not a pleasant experience. There was a fight next door you could hear everything as the walls were paper thin. Including snoring on other side. I asked about parking told no charge, there was. Crib $10 per night, paper charge too if you wanted one. This in not a 3 star hotel, it's a motel with a facelift.”

Nov 14, 2007 by Mary from Vacaville, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[8]

• Close to Disneyland.
• Broken down beds, loud toilets, malodorous towels, thin walls, charges for parking and internet connection.

“The beds were worn out in the middle and featherbeds put on top. The toilets were low flow and extremely loud. The walls were so thin that when the neighbors turned on their shower it would wake us up. The bedspread and decorative pillows smelled like body odor. The towels did not smell clean and some were sandpaper rough. The parking charge was $11.50 per day and did not have gated access. What do you get for that? The charge was $9.95/day for an internet connection. The room doors opened to the outside like a motel. The two good things I could say are that the refrigerator worked very well and the staff was friendly. No microwave was available.”

Nov 11, 2007 by Anna from Arlington Heights, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[8]

• Walking distance to Disney.
• Travelodge feel, VERY noisy, definitely not a 3 star- ever.

“Driving up, the hotel looked promising. The entry is nice, and the hotel certainly looked like a three star. Until, of course, you leave the lobby and go to your room. You have to drive to your room, like a Travelodge. The hotel is not one building. No. Each room has an exterior entrance, like a Travelodge. And much like a Travelodge, all the outside noise and odor makes it inside the room. The windows aren't even double-pane to dampen the noise, so you hear everything. From the other guests tromping up the concrete stairs to their room, to people closing their car doors, to the cleaning lady's cart rolling up the hall. And yes, it is that bad. And it gets worse. They were doing some sort of construction work, which started every morning at 6:30 or so. Every truck, every worker-- we got to hear it all. The staff was rather apathetic to our request to be moved. We were kept where we were. Now, for inside the room. Cramped quarters are a nice was to put it. How they stuffed two doubles in this room is amazing to me. I am not a claustrophobic person, but man, it was tight. No room for a sitting area, so your choice was to sit on the bed, or on the single small desk chair, which was uncomfortable. The decor was dated and scratched and ugly. I have stayed in nicer Best Western's than this. I have even stayed at nicer Motel 6's than this. I can tell you that I have stayed at plenty three star hotels, and this is not a three star. Not even close. Giving it two stars is being nice. The bathroom was also small, and the mechanical parts needed repair. The toilet had a tendency to run endlessly, so we needed to lift the water lid and jiggle with the parts inside. Each and every time we flushed. The shower head was placed at five feet high-- great if you are short. But even at 5'8", I had to crouch to feel the stream of water. Couldn't adjust the shower head, even though it was one that should have been able to. The water was plumbed backwards, s”

Nov 8, 2007 by Stacy from Bakersfield, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[9]

• Close proximity to Disneyland.
• Rude staff, poor accommodations.

“I would not recommend this hotel for a couple of reasons. The front desk staff was extremely rude. We had 2 adults and 1 child and called the hotel over a month ago to advise that we needed a King/Non Smoking Room. They advised "not a problem" however when we got there it was a problem. Then miraculously she found a king bed room but it was an additional $25/night. So just to get the room we had requested it cost us more money!!! Then on the last day, we were told that we had to move our car by 1pm or we had to pay an additional $5.75 for parking. Second complaint, the quality of the room. This hotel is not a 3 star hotel. The room is tiny and not kid-friendly at all. With a king bed, there was barely room to walk around! The shower had no light so we had to bathe in the dark! Hard wood floors were slippery for young child and our socks were black from walking without shoes, gross!”

Sep 21, 2007 by Shannon from Pheland, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• The grounds were very pretty.
• The facilities are quite old and in need of updating/repair.

“We would not stay here again. Our reservation was lost for over an hour. The shower head was so short that we both had to bend over to get our hair washed. And worst of all, the air conditioning is so out of date that it did not work during the night, and we could not sleep because it was so warm. We will not stay here again.”

Sep 6, 2007 by Kristen from Mesa, AZ
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly. Maintenance responded fast.
• Not enough parking spaces - took 20 minutes to find a spot.

“This hotel was very pretty and the staff was very friendly. The annoyances outweighed the conveniences, however. Check in was not until 4 p.m. (couldn't guarantee an earlier time, but in the end let us in at 2:30 p.m.). There were not enough parking spaces, especially later at night and it took half an hour to wait for someone to leave. And the shower heads are about 5'5" high. Place is pretty but definitely not luxurious or convenient. Would not recommend.”

Sep 6, 2007 by Deanne from Carmichael, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• The exterior of the hotel is beautiful.
• The room was extremely tiny, we couldnt even put a rollaway bed in.

“The Annabelle is a beautiful hotel. But the rooms were too small and the hotel restaurant was overpriced. The location to Disneyland is good. I think I would stay there again if I was traveling alone and not with my family.”

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Amenities at The Anabella Hotel, Anaheim

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Shops/Commercial Services Television with Cable