The Anabella Hotel

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User Reviews for The Anabella Hotel, Anaheim

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Jan 3, 2010 by Elsa from Las Vegas,NV
Overall Rating: 7

• Convenient location to Disneyland & California Adventure.
• Staff did not call us before 4:00 pm to inform room was ready.

“I was disappointed in the size of the room. I was traveling with my husband and 2 teenage kids. We were assigned a King bed and I had to call for a roll away bed which made the room very cramped. We stayed for one night and moved to another hotel.”

Nov 29, 2009 by Aerielle from Daly City,CA
Overall Rating: 7

“We stayed in a suite with a daybed. I booked the room for four people and really this room only fit three. The beds and lines were lovely.”

Mar 11, 2009 by Nina from Washington,DC
Overall Rating: 9

• Location was great and the staff was excellent.
• Shower ran out of hot water during first person's shower.

“Overall, the hotel mostly met my expectations. The staff went above and beyond to met our needs. My only two downsides for the hotel were as follows: hot water ran out and there was no elevator. Otherwise, the bed was comfortable, the staff exceptional and the location was outstanding.”

Feb 8, 2009 by Susan from Lake Elsinore,CA
Overall Rating: 8

• The room was attractive and large.
• The room was to close to the road.

“We were pleased with the quick response when we called for help with the heater. The room was clean and attractive. The grounds were very well maintained.”

Jan 4, 2009 by Takentothecleaners from Los Gatos
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[3]

• Still thinking.
• Bad management, lots of charges including parking fees for parking!

“The Anabella Hotel was highly recommended, accommodations were good. Unfortunately, we were informed during check in by your night desk person of a parking fee for parking our car in the hotel. We decided to take this up with the manager during our checkout. Their comments too were that other hotels were charging a parking fee to their customers. So I guess this makes it okay! Fortunately, there are many hotels in the Anaheim area which are honest and value and appreciate their customers. They don't squeeze every possible dollar from their guests with so called petty charges or parking fees. I will probably be visiting the area again but definitely will not be staying at the Anabella Hotel again.”

Dec 26, 2008 by Craig from Bakersfield,CA
Overall Rating: 9

• The room was very nice for a family of five plus our neice, and the location was great with restaurants within walking distance.

“This was our first stay at the Anabella in Anaheim and we will be returning. We have a family of five and brought a neice along. There was plenty of space and the room was clean. The staff was helpful and friendly. It was a short walk to disneyland and my family had a great time. Don't like the parking fee though.”

Sep 14, 2008 by Kristina from La Quinta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was extremely friendly and helpful.
• The continental breakfast was not a choice.

“I would definitely recommend this hotel but bring your own breakfast food if you want variety in a continental breakfast.”

Jun 15, 2008 by Maria from Northglenn, CO
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• I like the entrance to the room is from out side, it was like a small apartment with no kitchen. And the area was peaceful and quit.
• When my kid ordered a movie on accident they couldn't take it off even though we didn't watch it and I went right to them when it happen.

“It is a nice little place to stay at, and really close to Disneyland.”

Mar 29, 2008 by Cameron B. from La Mesa, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very comfortable bed.
• Thin walls, upstairs neighbors and people outside were very noisy.

“Great hotel, nice room, good location. Loved the bed it was very comfortable. I was woken up early by the people upstairs stomping around though. Also the hot water in the shower took forever to get hot and then didn't stay hot.”

Mar 28, 2008 by Carrie from Pearl City, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked having bellmen to help with questions & luggage.
• They downgraded our room type without notifying us earlier. The clerk also argued with us.

“After a somewhat rocky start, the hotel was more than we expected. The room was not ready the first night we got there so they gave us a smaller room. The clerk argued back and forth with me that I didn't reserve for the # of people in our party even though I had. I told her that I was not going to argue with her, that I reserved a specific room type and wanted to know what they were going to do about the situation. They put us in a sister hotel free for one night. When we returned to the Anabella the next day, we were given a $20 discount per night for the rest of the nights. So it worked out well. The Bellman was very friendly and remembered us upon our return. The other bellman was very friendly and helpful in answering our questions. The managers were helpful and accommodating.”

Jan 7, 2008 by Mark from Gilbert, AZ
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[9]

• The room and facilities are clean and modern.
• The walls are paper thin.

“When you first arrive the hotel looks wonderful. The rooms are clean and have modern decorations. The problem arises when your neighbors arrive. The walls are paper thin. It literally sounds like your neighbors are in the same room with you. In my case, my neighbors were up until midnight chatting. I was unable to sleep.”

Dec 13, 2007 by Nickie from North Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great room and staff!
• Not much.

“Great room for the price. Awesome location. Will stay here again.”

Dec 6, 2007 by Mark from Hudson, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Loved the upgraded room! Spacious and clean!
• Basic rooms were small and not unlike a cheap roadside motel.

“We had a great experience at this motel; especially since we asked for a room upgrade upon arrival (and it was granted). Do note that this is a motel, not a hotel; the standard rooms are no different than your typical Super 8. The upgraded room we had was spacious, had hardwood floors and a flat panel television (it was handicapped accessible). Very attractive and clean exterior. Reasonable family restaurant right next door!”

Dec 4, 2007 by Adam from Fresno, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[8]

• The front desk staff was very friendly upon check in and the bathrooms were very nice.
• The room provided was way too small for a 3-star hotel.

“While the front desk staff was very nice and quick to assist us and get us to our rooms, the room itself left much to be desired. They gave us the smallest and worst room they had. I could stretch my arms out and touch the width of one wall to the next, I had to squeeze out of my side of the bed because of the 6 inches of space to the wall, and there wasn't even a table to sit at; just a small desk and two ugly chairs. On top of that, they charge $10.00 dollars per day to park with a $1.50 per day parking tax added in?”

Nov 26, 2007 by Abel from Firebaugh, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• It was walking distance to Disneyland.
• Registration person did not accommodate us as we requested, and didn't give us some of paperwork, had many T/C to Mgmt.

“This hotel is in a good location if you are going to Disneyland Park, recommend you ask questions about room; how many beds and size of beds. Queen beds are actually full size beds and make sure they give you your parking ticket.”

Nov 25, 2007 by Klien from Wilsonville, OR
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• Pool and hot tub.
• Charges for internet usage, car parking, rude management.

“Not accommodating. Lied to us. Told us on phone with AAA there would be no parking fee, when we got there they said they never say that and we had to pay $11 a day to park. Then, the internet usage fee is $10 a day in your room if you use it. Other hotels we have stayed at give you that and the parking for free. We needed to print some online tickets, and went to the lobby and were told it was $6.00 to use the lobby internet! Crooks! Then, we drove our small RV that is not much bigger than an SUV and were told we would have to find somewhere else to park it. Then, after much arguing with management, and being told how "most" people who stay at the Annabella fly in and then rent a shuttle. We asked them if that was true, why was it so hard to find a parking spot in their big lot? They finally let us keep our motor home parked there, but we still had to pay the $11 a day. Also, No free continental breakfast, and there Tangerine Restaurant is just horrible! Better to stay at The Homewood Suites in Orange Grove or Residence Inn, or Staybridge.”

Nov 20, 2007 by Kim from Lehi, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[9]

• I loved the attractiveness of the room.
• There was an extra charge for everything.

“We loved the room and the amenities of this hotel. The bedding was great as well as the size of the rooms. The location was great as well. My only disappointment was the extra charge for everything. There was an extra charge for parking, roll away crib, internet, etc.”

Nov 18, 2007 by Erin from Gilbert, AZ
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[6]

• Proximity to Disneyland.
• Small room, poorly maintained room, small shower.

“The room was tiny. The bathroom was small and you had to being over to get your hair wet in the shower. The staff was not friendly.”

Nov 16, 2007 by Dave from San Ramon, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• Architecture is nice.
• Cheap toiletries, dim light in bathroom, water not hot.

“This hotel has nice facilities; however, in their attempt to cut cost and go green, they have gone too far. The light in the bathroom is no more than a 60 watt bulb, the water in not hot and the soap and shampoo were imported from china and smelled of cheap perfume. Too bad, reminds me of a cheap hooker that looks good from afar.”

Nov 15, 2007 by Kathy from Campbell, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[6]

• Beds were comfortable rooms were large.
• Hear every sound, needs insulation. Old w/minor facelift not a 3* staff not friendly charge 4 everything, told after crib, parking, paper.

“Not a pleasant experience. There was a fight next door you could hear everything as the walls were paper thin. Including snoring on other side. I asked about parking told no charge, there was. Crib $10 per night, paper charge too if you wanted one. This in not a 3 star hotel, it's a motel with a facelift.”

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Amenities at The Anabella Hotel, Anaheim

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Shops/Commercial Services Television with Cable

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