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The Anabella Hotel
1030 West Katella Avenue,
Anaheim, CA
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Average User Rating: 6.5 Cleanliness:[7.5] • Staff:[7.0] • Location:[8.5] Based on 527 user ratings |
Jan 3, 2010 by
Elsa from Las Vegas,NV
Overall Rating: 7
“I was disappointed in the size of the room. I was traveling with my husband and 2 teenage kids. We were assigned a King bed and I had to call for a roll away bed which made the room very cramped. We stayed for one night and moved to another hotel.”
Nov 29, 2009 by
Aerielle from Daly City,CA
Overall Rating: 7
“We stayed in a suite with a daybed. I booked the room for four people and really this room only fit three. The beds and lines were lovely.”
Mar 11, 2009 by
Nina from Washington,DC
Overall Rating: 9
“Overall, the hotel mostly met my expectations. The staff went above and beyond to met our needs. My only two downsides for the hotel were as follows: hot water ran out and there was no elevator. Otherwise, the bed was comfortable, the staff exceptional and the location was outstanding.”
Feb 8, 2009 by
Susan from Lake Elsinore,CA
Overall Rating: 8
“We were pleased with the quick response when we called for help with the heater. The room was clean and attractive. The grounds were very well maintained.”
Jan 4, 2009 by
Takentothecleaners from Los Gatos
Overall Rating: 3
Cleanliness:[5] •
Staff:[2] •
Location:[3]
“The Anabella Hotel was highly recommended, accommodations were good. Unfortunately, we were informed during check in by your night desk person of a parking fee for parking our car in the hotel. We decided to take this up with the manager during our checkout. Their comments too were that other hotels were charging a parking fee to their customers. So I guess this makes it okay! Fortunately, there are many hotels in the Anaheim area which are honest and value and appreciate their customers. They don't squeeze every possible dollar from their guests with so called petty charges or parking fees. I will probably be visiting the area again but definitely will not be staying at the Anabella Hotel again.”
Dec 26, 2008 by
Craig from Bakersfield,CA
Overall Rating: 9
“This was our first stay at the Anabella in Anaheim and we will be returning. We have a family of five and brought a neice along. There was plenty of space and the room was clean. The staff was helpful and friendly. It was a short walk to disneyland and my family had a great time. Don't like the parking fee though.”
Sep 14, 2008 by
Kristina from La Quinta, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“I would definitely recommend this hotel but bring your own breakfast food if you want variety in a continental breakfast.”
Jun 15, 2008 by
Maria from Northglenn, CO
Overall Rating: 6
Cleanliness:[10] •
Staff:[6] •
Location:[10]
“It is a nice little place to stay at, and really close to Disneyland.”
Mar 29, 2008 by
Cameron B. from La Mesa, CA
Overall Rating: 8
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“Great hotel, nice room, good location. Loved the bed it was very comfortable. I was woken up early by the people upstairs stomping around though. Also the hot water in the shower took forever to get hot and then didn't stay hot.”
Mar 28, 2008 by
Carrie from Pearl City, HI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“After a somewhat rocky start, the hotel was more than we expected. The room was not ready the first night we got there so they gave us a smaller room. The clerk argued back and forth with me that I didn't reserve for the # of people in our party even though I had. I told her that I was not going to argue with her, that I reserved a specific room type and wanted to know what they were going to do about the situation. They put us in a sister hotel free for one night. When we returned to the Anabella the next day, we were given a $20 discount per night for the rest of the nights. So it worked out well. The Bellman was very friendly and remembered us upon our return. The other bellman was very friendly and helpful in answering our questions. The managers were helpful and accommodating.”
Jan 7, 2008 by
Mark from Gilbert, AZ
Overall Rating: 5
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“When you first arrive the hotel looks wonderful. The rooms are clean and have modern decorations. The problem arises when your neighbors arrive. The walls are paper thin. It literally sounds like your neighbors are in the same room with you. In my case, my neighbors were up until midnight chatting. I was unable to sleep.”
Dec 13, 2007 by
Nickie from North Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Great room for the price. Awesome location. Will stay here again.”
Dec 6, 2007 by
Mark from Hudson, WI
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[8]
“We had a great experience at this motel; especially since we asked for a room upgrade upon arrival (and it was granted). Do note that this is a motel, not a hotel; the standard rooms are no different than your typical Super 8. The upgraded room we had was spacious, had hardwood floors and a flat panel television (it was handicapped accessible). Very attractive and clean exterior. Reasonable family restaurant right next door!”
Dec 4, 2007 by
Adam from Fresno, CA
Overall Rating: 3
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“While the front desk staff was very nice and quick to assist us and get us to our rooms, the room itself left much to be desired. They gave us the smallest and worst room they had. I could stretch my arms out and touch the width of one wall to the next, I had to squeeze out of my side of the bed because of the 6 inches of space to the wall, and there wasn't even a table to sit at; just a small desk and two ugly chairs. On top of that, they charge $10.00 dollars per day to park with a $1.50 per day parking tax added in?”
Nov 26, 2007 by
Abel from Firebaugh, CA
Overall Rating: 5
Cleanliness:[9] •
Staff:[5] •
Location:[9]
“This hotel is in a good location if you are going to Disneyland Park, recommend you ask questions about room; how many beds and size of beds. Queen beds are actually full size beds and make sure they give you your parking ticket.”
Nov 25, 2007 by
Klien from Wilsonville, OR
Overall Rating: 1
Cleanliness:[6] •
Staff:[1] •
Location:[6]
“Not accommodating. Lied to us. Told us on phone with AAA there would be no parking fee, when we got there they said they never say that and we had to pay $11 a day to park. Then, the internet usage fee is $10 a day in your room if you use it. Other hotels we have stayed at give you that and the parking for free. We needed to print some online tickets, and went to the lobby and were told it was $6.00 to use the lobby internet! Crooks! Then, we drove our small RV that is not much bigger than an SUV and were told we would have to find somewhere else to park it. Then, after much arguing with management, and being told how "most" people who stay at the Annabella fly in and then rent a shuttle. We asked them if that was true, why was it so hard to find a parking spot in their big lot? They finally let us keep our motor home parked there, but we still had to pay the $11 a day. Also, No free continental breakfast, and there Tangerine Restaurant is just horrible! Better to stay at The Homewood Suites in Orange Grove or Residence Inn, or Staybridge.”
Nov 20, 2007 by
Kim from Lehi, UT
Overall Rating: 6
Cleanliness:[7] •
Staff:[6] •
Location:[9]
“We loved the room and the amenities of this hotel. The bedding was great as well as the size of the rooms. The location was great as well. My only disappointment was the extra charge for everything. There was an extra charge for parking, roll away crib, internet, etc.”
Nov 18, 2007 by
Erin from Gilbert, AZ
Overall Rating: 2
Cleanliness:[4] •
Staff:[2] •
Location:[6]
“The room was tiny. The bathroom was small and you had to being over to get your hair wet in the shower. The staff was not friendly.”
Nov 16, 2007 by
Dave from San Ramon, CA
Overall Rating: 5
Cleanliness:[7] •
Staff:[5] •
Location:[7]
“This hotel has nice facilities; however, in their attempt to cut cost and go green, they have gone too far. The light in the bathroom is no more than a 60 watt bulb, the water in not hot and the soap and shampoo were imported from china and smelled of cheap perfume. Too bad, reminds me of a cheap hooker that looks good from afar.”
Nov 15, 2007 by
Kathy from Campbell, CA
Overall Rating: 3
Cleanliness:[6] •
Staff:[3] •
Location:[6]
“Not a pleasant experience. There was a fight next door you could hear everything as the walls were paper thin. Including snoring on other side. I asked about parking told no charge, there was. Crib $10 per night, paper charge too if you wanted one. This in not a 3 star hotel, it's a motel with a facelift.”
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