Extended Stay America Los Angeles-Arcadia

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User Reviews for Extended Stay America Los Angeles-Arcadia, Arcadia

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May 25, 2009 by Robert from Santa Cruz,CA
Overall Rating: 8

• Found it quickly.
• Nothing.

“A nice place as I was surprised to find out.”

Feb 11, 2009 by Karen from Pine Valley,CA
Overall Rating: 1

• Pet friendly.
• No plug for bathtub, no dishwasher soap., lack of pillows and towels.

“We already stated above the problems.”

Jan 26, 2009 by Chris from West Covina,CA
Overall Rating: 9

• The staff was very friendly, the location is near many restaurants 1 block away, the room was a good size and clean.
• There was a trace of smoking in the hallway, perhaps it was from smokers who smoked outside and the odor was on their clothes while in the hallway.

“This hotel has a kitchenette which was convenient with basic utensils available. One block away there is a large variety of restaurants to choose from. The bed good be a bit more comfortable. I would go back again.”

Aug 16, 2008 by Maura from Monrovia, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Friendly and courteous.
• Nothing.

“It is a wonderful experience.”

Aug 11, 2008 by Red O. from Los Alamos, NM
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[3]

• Cheap. Has hot running water.
• Dirty! Lobby, room carpet stained. Room smelled. Ugly fluorescent lights. 1/2 thickness top mattress uncomfortable. No staff on duty past 11pm.

“Important things to know are that the hotel only has one queen size bed per room - so if you are traveling with someone who you don't want to share a bed with you are out of luck. Also, the hotel is "locked down" after 11 PM meaning that if your flight arrives late at night you will be sleeping in your car. The staff was courteous or at least after verifying that maid service had forgotten to do the extra cleaning I'd paid for they did actually send someone to clean my room. The room we were in had no closet, the fridge did not work well so we had all our food go bad, thank goodness the a/c ran cold though it had a stream of water pouring on the carpet. Our room did not face the freeway so noise was not a problem. The carpet in the lobby and hall was stained, particularly around the trash area. The floors in the room had stains too. The beds are weird - there is a full box spring but the top mattress is a 1/2 thickness uncomfortable thing. Judging from the dirt inside, the cleaning staff does not wipe or even check the dresser/cabinets. Last of all, the two pans had burnt-on food on them. The dishes and silverware were clean, though mismatched.”

Aug 9, 2008 by Gloria from Lakewood, CO
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• Great location and price.
• No housekeeping service if staying less than 5 days.

“The hotel was definitely great for the price and located in a great area right off the freeway.”

Jul 30, 2008 by Tracy from Arcadia, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The rooms are quiet roomy, plenty of space to move around.
• NA.

“Staff was courteous, hotel was well kept.”

Jul 16, 2008 by Patrick from Battle Ground, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good price, decent location.
• Very hard beds, not comfortable.

“This extended stay was pretty clean and easy to find, but the beds were the worst I've ever slept on! I guess that if you liked a really hard bed it would be ok, but not for me!”

Jul 15, 2008 by Joseph from Palmdale, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[3]

• Price.
• Staff was rude and not helpful.

“You can't complain about staff going into your room and taking stuff while you were out for the day because the manager will not believe you. I was indirectly being told that I was a liar. I would never recommend that hotel to anyone. Staff was all new but 1, they are very inexperienced and it showed.”

Jul 3, 2008 by Arin P. from Oro Valley, AZ
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Amenities: fridge, microwave, sink, etc.
• The bed and AC were horrible.

“Having just stayed at another Extended Stay, this one had a really weak AC system and a really squeaky bed. Just sitting on the bed would make all sorts of creaking and squeaking noises. Other than that, the room was just as expected.”

Jun 10, 2008 by Vic from Austin, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The lady at the front desk was great, very helpful and friendly!
• Some parts of the hallways smelled badly.

“A great and convenient hotel.”

Jun 4, 2008 by W from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, close to freeway.
• Could not lock windows (room was on first floor).

“A clean, Spartan hotel that has easy access to dining, supermarkets, gasoline, and the freeway. Housekeeping does not come every day, which is nice in the sense that there is minimal intrusion into the room. I'd prefer a second story room next time, since my window faced the parking lot, and everyone could see me if I opened the drapes. Ironing board was dingy though, they should change it. Full sized refrigerator was a nice touch, as was the kitchenette. Having 2 tables in the room was useful.”

May 30, 2008 by Jennifer from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Located in nice area of town.
• Too close to highway.

“We had a full kitchen, though we didn't use it. This hotel is located literally right next to the 210 in Arcadia, so we asked for a room that was not facing the highway. We couldn't hear anything, though I imagine a light sleeper on the freeway side may not sleep well. Many restaurants are nearby. Overall, it was a good stay.”

May 29, 2008 by Steven from Clearfield, UT
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[7]

• They had a kitchen.
• They did not have children amenities.

“This hotel is for the business traveler, not the family on a vacation. They had everything that you need of your going on a business trip for a couple of weeks. They did not have what a family of three with a small child needed for a couple of days. It was clean and comfortable; I would stay there next time I am on business; though not on a family vacation.”

May 23, 2008 by Karen from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the kitchen.
• There was no pool!

“I loved this hotel! It was in a convenient location, near restaurants and shops. It was in a safe location as well. The staff was friendly and always greeted me on the way in and out. The room was clean and large. The kitchen had ample space and there were pots, bowls, utensils, and cups available to use. I loved the Internet access for $4.99 for the entire stay. Overall, Extended Stay America was fantastic and I would love to stay there again in the future.”

Apr 20, 2008 by Andrew from Mission Viejo, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I really liked the kitchen with the stove top range and the full-sized refrigerator.
• The bed was a little stiff.

“The hotel was cozy and the staff was friendly. It was located near a lot of restaurant which was very convenient. I really enjoyed the kitchen and the fridge because I could cook a meal instead of going out to eat. I would definitely stay there again if I was in the area and needed a place to stay.”

Feb 20, 2008 by Hong from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Basic amenities are there: mini kitchen.
• No option to get separate beds without paying for upgrades, no free WiFi.

“A free WiFi would entice me to stay in this hotel again.”

Nov 30, 2007 by Mai from Rosemead, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[6]

• Price cheap, staff friendly.
• Policy not covers for cleaning service.

“Staying for 1 to 3 nights is okay but more than that I won't choose this hotel because I am willing pay more for the hotel services over the price that hotel already set up.”

Nov 7, 2007 by Cindy from Fresno, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• The staff was able to pull up my information quickly and they were very friendly.
• The cigarette smoke odor throughout the hotel was awful.

“The hotel was very accommodating for my needs on this trip.”

Oct 31, 2007 by Albert from Sacramento, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Fair for its star level.
• None.

“Overall fair for its star level with helpful staff. My key did not work the first time but the staff was able to fix the matter promptly. Hair dryer/blower was available for overnight at front desk.”

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