Embassy Suites Hotel Arcadia-Pasadena Area

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Jul 9, 2008 by Don from Sun Lakes, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff. Morning breakfast was great.
• Indoor pool temperature was too cold. Should be at least 85 degrees. Very few people used the pool because of this.

“Beautiful hotel, great staff, great food and great fun. Good. Very kid friendly - the koy fish pond fascinated my granddaughter.”

Mar 28, 2007 by Linda from Carlsbad, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Elegant atmosphere, beautiful lobby, very comfortable bed and room accommodations.
• There is nothing that I did not like.

“Excellent hotel to spend a night or weekend. The morning breakfast or buffet was very accommodating with a variety of food choices. This hotel has a great atmosphere and a beautiful lobby where one can sit down and just relax. The complimentary cocktail hour provided was an added bonus.”

Mar 21, 2007 by Gail from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Made-to-order breakfast & free cocktails.
• Walls are thin--can hear rambunctious children.

“From the moment we walked through the door, we were treated with friendliness, courtesy and eager helpfulness by the staff. The inner courtyard and rooms are beautiful; the restaurant had excellent food and attentive waiters. The complimentary made-to-order breakfast was very good and I really enjoyed the free cocktails too. While you could not hear televisions or personal conversations from other rooms, you could hear every time someone took a shower as the pipes made noise and you could hear the children of other guests as they were playing with great enthusiasm. However, I do not fault the hotel for that--any apartment building would have the same problem. I really loved the location as it was very close to both Santa Anita race track as well as a very large mall. I also greatly appreciate the fact that this hotel still accommodates smokers. It was worth every penny to stay here and I would do so again.”

Mar 5, 2007 by Taylor from Rosemead, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• 2 room suites.
• Need more room in lobby for groups to sit and wait.

“Comfortable & clean; rooms open to central atrium. If you're in the sitting area of your room, you hear what's going on in the atrium which includes the big screen TV that's in the reception area and it was blaring at 4 am.”

Sep 21, 2006 by Abe from Tucson, AZ
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[6]

• Close to our final destinations.
• Lower quality hotel than expected. Breakfast poor quality/managed.

“Ricky, Elizabeth and the two (Rubenesque) women at the front desk were very friendly and helpful. Lower quality hotel than expected and the breakfast was of poor quality and poorly managed

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