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Hilton Pasadena
168 South Los Robles Avenue,
Pasadena, CA
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Average User Rating: 8.0 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 716 user ratings |
Oct 27, 2009 by
Matt from Avondale,AZ
Overall Rating: 8
“The hotel was nice and clean. Our room was smaller than expected but still manageable for 2 adults and 2 children.”
Sep 29, 2009 by
M from La Jolla,CA
Overall Rating: 8
“A
good hotel - very good service.”
Sep 22, 2009 by
Holly from Chicago,IL
Overall Rating: 5
“This is not really a 4 star hotel. More like a 3 star.”
Sep 8, 2009 by
Michael from Pebble Beach,CA
Overall Rating: 5
“Forget the 3 1/2 star, it's 3 stars - if that. Although once a great hotel with upscale tendencies, the Hilton is in need of an upgrade. Too many stains in the carpet, an AC system that draws polluted air from outside just like a Motel 6, no refrigerator or microwave in your room, no breakfast buffet - just a restaurant. And design ticks - like the new bathtubs which protrude so far into the bathroom that you can't fully open the door. Nevertheless, it's a decent hotel for the area.”
Sep 5, 2009 by
Susan from Ripon,CA
Overall Rating: 8
“OK, but not great. Room was very small. Bathroom even smaller - 2 people could not use the bathroom/mirror/vanity at the same time. Pillows were FABULOUS!”
Aug 27, 2009 by
Peter Kung from Monte Sereno,CA
Overall Rating: 8
“This hotel major renovations. All the bathroom's fixtures were too old except the toilet. Air conditioning unit is noisy. Location is perfect in Pasadena.”
Aug 14, 2009 by
John from Phoenix,AZ
Overall Rating: 9
“Perfect place to visit old town Pasadena and a great staff. Several of our favorite restaurants and shopping locations are in easy walking distance. Great place and we'll stay again.”
Aug 11, 2009 by
Carolyn from San Diego,CA
Overall Rating: 8
“Clean, attractive hotel, comfortable beds, nice size pool and friendly, helpful, well trained staff.”
Jul 14, 2009 by
Ann from Studio City,CA
Overall Rating: 8
“The staff were very friendly, helpful and professional. The accommodations were nice, clean and the bed was comfortable. Restaurants were not much in the way of upscale, but the staff were nice and food was pretty good.”
Jun 22, 2009 by
Beth/David from San Diego,CA
Overall Rating: 10
“Great hotel, convenient, excellent location,with a pleasant attentive staff. Room service was prompt, courteous and professional. The food delivered was exceptional. Was able to get in a swim and a workout in the gym prior to starting our day of sightseeing and antiques hunting.”
May 22, 2009 by
Michael from St. Louis,MO
Overall Rating: 9
“Outstanding staff response from arrival through departure, including excellent cleaning and room-care, more than made up for cramped bathroom.”
May 20, 2009 by
Alan from Yorba Linda,CA
Overall Rating: 1
“Do not go here. Their customer service is awful. If you complain or try to fix the situation they basically say there is nothing they can do for you. They charged for valet without telling me about a charge. I've never seen such an ugly yellow in a 3 star hotel with the smallest beds possible. The whole room was tiny, as well as the bathroom.”
May 14, 2009 by
Brenda from Las Vegas,NV
Overall Rating: 9
“It is very business friendly and the hotel staff was friendly, even offering a complimentary upgrade!”
Mar 11, 2009 by
from Troy,MI
Overall Rating: 8
“Excellent staff, very friendly and pleasant. Bartender was very nice.”
Mar 11, 2009 by
Marie from Pomona,CA
Overall Rating: 9
“View were not very appealing. Service was very good. A little to far to go walking to shop or eat outside of hotel. Car was necessary. Parking fees a little high but valet service was good.”
Feb 25, 2009 by
Tim from Rolling Hills Estates,CA
Overall Rating: 9
“Staff were accommodating, friendly and helpful. They gave us a room high up which was what we requested. The room was beautiful. Paying for parking was a surprise.”
Feb 24, 2009 by
Anita from Los Angeles,CA
Overall Rating: 8
“We had a great time staying at this hotel. Accommodations were just fine.”
Jan 28, 2009 by
Randi from Phelan,CA
Overall Rating: 9
“The Hilton Pasadena is a nice place to stay. The beds are comfy, the pillow fluffy and the staff friendly. The lobby bar was nice too.”
Dec 3, 2008 by
Pat from Calabasas,CA
Overall Rating: 9
“It's ok, adequate and for the price, it was fine!.
No safety at all, anyone can walk in from street, garage and go up to any floor! And this was the weekend of Mumbai bombings which makes one think about those things!”
Dec 2, 2008 by
Dave from Santa Monica,CA
Overall Rating: 9
“Nice, clean hotel near Pasadena Convention center. Five-minute walk to good restaurants and the eastern edge of Old Town Pasadena. Met my expectations or surpassed them on most levels.”
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