The Westin Pasadena

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User Reviews for The Westin Pasadena, Pasadena

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Dec 14, 2009 by Joe from Redwood City,CA
Overall Rating: 8

• Convenient location in Pasadena. Very clean and comfy bed.
• Have to pay for wireless Internet and for parking.

“Very nicely located. Room and bed are very comfy. Huge bathroom. You will need to expect to pay for parking and for Internet. The total of the two will run you around $20 total per day.”

Dec 14, 2009 by Janvi from Bakersfield,CA
Overall Rating: 10

“Excellent, clean room and above all the hotel cares for the environment. I would definitely recommend the hotel to everyone.”

Dec 9, 2009 by Jessica from Sacramento,CA
Overall Rating: 8

• It's courtyard and it was close to downtown Pasadena.
• The fireplace in the entry way wasn't working on a very cold night.

“Assistants at the front desk were great as was the house keeping staff. Hotel is clean and well kept.”

Oct 27, 2009 by Monica from Everett,WA
Overall Rating: 10

• Clean beds super comfortable and room quiet.
• Expensive Internet I paid $2.25 for a pack of gum!

“Nice.”

Oct 27, 2009 by Ron from Granada Hills,CA
Overall Rating: 10

• This is a great value. Perfect location.
• nothing

“This is the best value that I have had in the LA area. Location is great, staff friendly and first class beds.”

Jul 22, 2009 by Lucy from Hacienda Heights,CA
Overall Rating: 8

• It was not crowded, but our room was not ready at check-in time. We had places to go and were late tour first destination. We waited about 40 minute.

“Breakfast was pricey, check in was not on time but they did give us an hour late check out when we asked for it. Hotel was attractive but the door on the bathroom was scraped up and needed painting. Staff was friendly and helpful. Good location for visiting Pasadena, Hollywood and Dodger Stadium.”

Jun 16, 2009 by Sean from New Bedford,MA
Overall Rating: 8

• I
  really like the location beacuse it was close to old town and metro subway and also Paseo Colorado.
• I
  did not like the fact that we had to pay for parking and internet but fees were nominal.

“All in all great location, near subway, Paseo Colorado and old town Pasadena as well as the 134. It is only 10 minutes to Burbank/movie studios and about 15-20 minutes to downtown la going via the 110. Good sized rooms that are clean and comfortable.”

Jun 10, 2009 by MIke from Parker,CO
Overall Rating: 8

• Checkin was easy, room was nice.
• Hate paying for parking in addition to the night stay.

“It's convenient to most down town Pasadena attractions, room was quiet and for the most part clean. Everything that was supposed to work worked, but there was mold on the door in the bathroom and mold on one of the light fixtures in the bathroom as well just needed a little more attention to detail in the bathroom and this would have been an A1 place to stay. Beds were very comfortable.”

Apr 27, 2009 by Pat from La Mesa,CA
Overall Rating: 7

• The room was fantastic.
• $8 daily parking fees. No indication wireless was not free. Hotel charged, but then removed after complaint.

“Bed was very comfortable. Room was stylish. Starbucks coffee in the room was so-so, but the tea was great. Very clean. Would definitely stay again.”

Apr 2, 2009 by Heather from Olathe,KS
Overall Rating: 10

• Beautiful hotel, great location, excellent gym facilities.
• Nothing.

“Beautiful hotel, in very attractive area. Extremely clean, the staff was helpful, the in room dining was fabulous!”

Mar 28, 2009 by keith from Halethorpe,MD
Overall Rating: 9

• centrally located; hotel looks almost new
• no freebies at this place

“The Westin has a nice location near the center of town and is located at the base of the San Gabriel Mountains (?). The rooms are immaculate as is the rest of the hotel. The only thing I didn't care for was for a hotel its size, the three small elevators are not adequate - be prepared for substantial waits - especially at "rush hour."”

Mar 16, 2009 by Travis from Santa Cruz,CA
Overall Rating: 10

• Very nicely appointed rooms and comfortable beds.

“Great hotel in a great location.”

Mar 15, 2009 by Denice from San Diego,CA
Overall Rating: 8

• Clean and attractive modern rooms with very comfortable bedding and
  free shuttle for guests.
• Hotel restaurant very expensive especially for breakfast, service was top rate.

“The Westin Pasadena was a very clean and modern hotel. The staff was very helpful and polite. The rooms while on the small side, were very comfortable and offered nice views of Pasadena. One of the best amenities was the free shuttle into town. There was valet parking for a fee, with in/out privileges. We would definitely stay there in the future.”

Feb 20, 2009 by M. Lee from Vancouver,WA
Overall Rating: 7

• Location, bed comfort, concierge.
• Mold in shower, dust in room, diner overpriced.

“Must use valet parking. Pets allowed. When we called for shoe shine service, the shoes were not serviced.”

Feb 4, 2009 by Charles from New Port Richey,FL
Overall Rating: 9

• Clean quiet short waalk to resturants and activities.
• No breakfast ( typical in better hotels).

“Refined and quiet conferance activities away from general lobby and bar area.”

Jan 28, 2009 by Norma from Strathmore,Canada
Overall Rating: 9

• The bed and bedding were 1st class comfortable.
• The business centre is not open enough hours (early or late).

“The location was great, the staff were friendly. Loved the hotel shuttle van that would ferry you to and from anywhere in the area. Frustrated by the lack of hours for the business center (not 24 hours) no access before 7 AM or later in the evening. Frustrated by the extra charge for use of the internet, when the business center was available. Basic amenities (shampoo, conditioner, lotion) were in the room however not replenished everyday, other amenities were available by calling the front desk - which I found inconvenient.”

Jan 11, 2009 by Fred from Las Vegas,NV
Overall Rating: 7

• Location.
• Extra fees and tips.

“Room was okay, no refrigerator or microwave, skimpy with soap. No vending machines on the floor. Staff was helpful, there was an old hotel charm about it, location was good.”

Dec 11, 2008 by Frederick from Brisbane,CA
Overall Rating: 8

• Beautiful public spaces. Great beds and bedding.
• No smoking policy. Litter found in room at check in.

“Great location, nice public areas, and great beds. Overall very satisifed; however rooms are a bit small with two beds. The room seemed clean with the exception of a used tissue near the bed and a straw and cup lid near the toilet. Soap was never replaced and the bath mat was removed and not replaced. The litter in the room makes it hard for me to give this hotel more than 3 stars.”

Nov 5, 2008 by Libby
Overall Rating: 10

• The cleanliness and location of the hotel was excellent for my trip.

“It's the perfect place to stay in the Pasadena area, especially if visiting Fuller Theological Seminary. Very close to the Metro, making travel easy.”

Nov 2, 2008 by Pam
Overall Rating: 8

• Great location; valet staff was very nice and they advised that there was either public parking or valet.
• Front desk staff wasn't very friendly and had to go back to front desk three times before we received keys that worked.

“Lovely location and the valet, maid, room service employees were very friendly and helpful. Thought the front desk employees treated us less then friendly and weren't helpful.”

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Amenities at The Westin Pasadena, Pasadena

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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