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Residence Inn Long Beach 2-star

4111 East Willow Street, Long Beach, CA

At Residence Inn, we have perfected the extended-stay experience by combining all of the comforts of home with our desire to make every guest feel welcome.[more]

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User Reviews for Residence Inn Long Beach, Long Beach

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0]
Based on 108 user ratings

Sep 11, 2008 by Joseph from Lake Worth, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[6]

  • Free hot breakfast, free WiFi, kitchenette.
  • View from room was non existent (wooden fence).

“Very convenient to Long Beach Airport (LGB). Front desk was pleasant. Some ants in the room around the bathroom sink area. No view and didn't feel very secure on the back side of the hotel. But overall great quality for the price. Comfortable, clean and breakfast and WiFi included.”

Sep 10, 2008 by Steve from Salinas, CA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Ok breakfast.
  • The free lunch they gave was horrible.

“The hotel looks ok, the lunch and the breakfast was ok. Rooms are good if you plan on being by your self for a long period of time. I was originally going to receive two beds in one bedroom but I did not. I was stuck with the same small room with 3 people which was just horrible.”

Aug 7, 2008 by Tina from Lakewood, CA
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[3] • Location:[5]

  • Close to the highway.
  • Customer service, housekeeping, safety. noise level.

“I did not like my stay because from beginning to ending they made me feel like I was not welcome there.”

Aug 6, 2008 by Teresa from Fresno, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean, excellent service, great breakfast and reception.
  • I requested a late checkout but the hotel was overbooked and could not accommodate a late checkout.

“Family-friendly location in a newly remodeled facility. The clean and fully-stocked kitchen allowed us to take home restaurant leftovers to reheat later. The work area allowed plenty of room to work on a laptop and search for things to do. The hot breakfast was delicious and two people always on-hand to restock when supplies ran low. The evening reception was an unexpected treat that proved to be dinner on many evenings. Truly enjoyed our stay and would definitely return.”

Jul 20, 2008 by Dave from Yucca Valley, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Loved the free breakfast and full kitchenette!
  • Pull out sofa was not comfortable. Not something we could sleep on, not enough towels for 3 people.

“Very clean! Easy to check in and out. Good breakfast. They had eggs, bacon, waffles, juice, cold & hot cereal, bagels, bread, toast, muffins, coffee and hash browns. The sofa bed was not really something to sleep on. Too bad, since there we 3 of us in the room. We liked having a full kitchenette set up! Coffee maker, popcorn, microwave, dishwasher & fridge etc. Great hotel, super price, we hope to stay here again.”

Jul 18, 2008 by Howard from West Hollywood, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • The room was clean.
  • It was very noisy.

“The hotel is located near the 405 Freeway and a major commercial street. It was clean.”

Jul 16, 2008 by Misty from Fresno, CA
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[4] • Location:[5]

  • The hotel was clean and easily accessible by freeway.
  • We had to leave our room and change rooms at midnight on our first night due to other guests noise.

“My husband who is an officer and I smelled strong odor during our first night at 10pm. We called for the manager who stated that he did not know what this smell was. After three different hotel staff confirmed the smell we were moved with our son to another room at 12am. The hotel staff offered us a movie in return for the hassle. It was inconvenient to us and our 9 year old son with whom we were traveling with.”

Jul 11, 2008 by Koleta from Cathedral City, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Clean; great Service.
  • Security officers.

“Very clean, upscale; however, I think the security guards sends off a different message.”

Jul 7, 2008 by Brandon from Las Vegas, NV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, great staff, cute, comfortable.
  • There was nothing I did not like.

“I recommend this hotel to every, it was in a great location, extremely comfortable and the staff was absolutely wonderful, not to mention the security staff after a certain time they made sure that everyone who entered the property was suppose to be there, that's really comforting when you have children.”

Jul 3, 2008 by C.C. from Layton, UT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything about his hotel was excellent.
  • Nothing.

“The Hyatt was the most pleasant experience I have had while traveling.”

Jul 3, 2008 by Mayra from Santa Barbara, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The space.
  • Crowded.

“It was perfect for the whole family. I like the fact that they have a free breakfast buffet.”

Jun 29, 2008 by Howard from West Hollywood, CA
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[2] • Location:[8]

  • It was close to Long Beach Airport.
  • I had a room facing the main street and I could hear trucks rumbling all night.

“A standard Residence Inn located close to Long Beach Airport. The room, bed are well kept and very functional. They offer a decent breakfast in the morning. Service and noise are the big issues. I heard trucks rumbling all night. The back of the hotel faces the 405 freeway too.”

May 22, 2008 by Kathy from Colton, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was helpful and professional.

“We had a somewhat traumatic time in that during our stay an other drunken guest accused one of my guests of a crime he did not commit. As such we were unable to get a full nights sleep nor were we able to partake of the breakfast buffet as he is a minor and we had to accompany him to the local hospital for tests and questioning. The beds, for the time we were there, were extremely comfortable. The rooms spacious, inviting, and extremely clean. The hotel staff were pleasant and accommodating.”

Jun 21, 2007 by Kim from Victorville, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Spacious rooms and excellent breakfast.
  • Nothing.

“I have stayed her previously and like the spacious rooms as well as the great breakfast. It is conveniently located near cal state long beach.”

Apr 13, 2006 by Howard W. from Bloomington, MN
Overall Rating: 2 Overall user rating
Cleanliness:[4] • Staff:[7] • Location:[7]

  • Breakfast.
  • Rooms were old and need updated. Worst Marriott I have used.

“Please update the rooms. These things look like they are from the 80's. I plan to have the corp. office notified about this location! Hotel staff was nice.”

Mar 25, 2006 by Steve from Long Beach, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Kind and courteous staff.
  • My room was close to the highway and I could hear the traffic.

“In general the hotel was very acceptable! clean room and friendly staff! Breakfast was nice as they have a full self service hot breakfast buffet. no pressure at checkout, they let me stay until 2:30 pm.”

Mar 6, 2006 by Patricia from Lancaster, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Convenience to Long Beach Airport was perfect.
  • Complimentary breakfast did not start until 6:30, too late.

“The room was clean and inviting. I loved the kitchen area and fireplace. The bed was comfortable and extra pillows made my nights sleep perfect.”

Feb 28, 2006 by Brad from Lancaster, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Very close to the meeting location I needed.
  • Everything was good, nothing bad.

“Great hotel for families that need a little extra space and more flexibility with meals.”

Feb 27, 2006 by Marlene from Petaluma, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Liked the room layout and kitchen.
  • Did not have non smoking available.

“The hotel was good for a short stay with no expectation of exciting location but adequate breakfast and facilities.”

Feb 23, 2006 by Nicole from Long Beach, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very friendly staff and full kitchen.
  • Nothing.

“Great place for long and short stays alike.”

Amenities at Residence Inn Long Beach, Long Beach

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Car Rental Desk
  • Coffee Maker in Room
  • Concierge Desk
  • Cribs Available
  • Drugstore
  • Exercise Gym
  • Express Checkout
  • Fire Place
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Kitchenette
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Safe Deposit Box
  • Scuba Diving
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Wake-up Service
  • Water Skiing
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