Sheraton Pasadena Hotel

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User Reviews for Sheraton Pasadena Hotel, Pasadena

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Jan 19, 2010 by Gabriel from Rancho Cucamonga,CA
Overall Rating: 9

• Flat screen televisions.
• Rooms were a bit small.

“Hotel was located in a nice location. It was also nice to walk into the hotel and be greeted by many staff. The hotel lobby, elevators, hallways and rooms were very clean. Overall great experience.”

Jan 13, 2010 by Clark from Mesa,AZ
Overall Rating: 9

• Great beds.
• Parking garage was a little confusing.

“We found the hotel to have a fabulous location, great beds, and a very good restaurant for our morning breakfast. We'd definitely be happy to return.”

Jan 1, 2010 by Rudy from Elk Grove,CA
Overall Rating: 10

• Very clean.
• Parking was $13.

“Excellent place to stay!”

Dec 11, 2009 by Danelle Rivas from Brooklyn,NY
Overall Rating: 8

• Very accommodating.
• Vast and impersonal.

“All is all a very adequate hotel and good place to stay on vacation.”

Dec 10, 2009 by Craig from New Bern,NC
Overall Rating: 6

• Good location, clean, nice staff.

“Sheraton quality rooms and lobby, very nice. Excellent staff. Had light out and hot water problems which they took care of. Proximity to the convention center made it very noisy. Could also hear the guest next door in bed.”

Dec 2, 2009 by Darius from Oakland,CA
Overall Rating: 8

• Rooms can be noisy with neighboring rooms.

“Reasonable priced & clean rooms in a good, central location of Pasadena. Can be a bit noisy from the halls and neighboring rooms.”

Sep 7, 2009 by Pablo from Cardiff,CA
Overall Rating: 7

• Nice staff.
• Tacky finishes, the water smells like
  rotten eggs.

“The water smells like rotten eggs. The pillow is as soft as an old tire. No need for an alarm clock. The plumbing noises will wake you. The lobby decor screams 1970 Holiday Inn.”

Aug 13, 2009 by John from Lake Havasu City,AZ
Overall Rating: 8

• Room not ready, beds not made.

“Was told at check in there were no rooms available with one bed. Given room with beds not made, dirty. Then they "found" a room with king bed.”

Aug 7, 2009 by Seth from San Diego,CA
Overall Rating: 3

• Clealiness, proximity to downtown and client.
• Bed was terrible, room outdated - essentially no commons area.

“This hotel is ideal for those who plan to work all night since the noisy wall unit air conditioning and poor quality bed make sleeping nearly impossible. The hotel is in desperate need of a makeover, but is clean and well cared for, considering it's outdated fixtures and furnishings. It is well located for conducting business anywhere in the Pasadena area and affords a pleasant and short stroll to shops, restaurants and stores.”

Aug 3, 2009 by Joyce from Alhambra,CA
Overall Rating: 8

• The hotel rooms were nice and comfortable. The hotel was also in a convenient location.

“Sheraton Pasadena is an old hotel but comfortable and relaxing. However, I am a bit upset that I had to pay several additional fees (e.g. $13 for self-parking, $10 internet service). Overall, it is a good hotel and very convenient to Old Town Pasadena and the Convention Center.”

May 7, 2009 by MaryLin from Melbourne,FL
Overall Rating: 7

• Close to shopping.
• I had to have my door key recharged 4 times in 5 days.

“My room was without a view and workers were working in the adjacent area making a lot of noise. The food was terribly expensive with no low cost items on the menu.”

Apr 26, 2009 by John from Folsom,CA
Overall Rating: 7

• Comfortable.

“Hotel was comfortable and staff was friendly.”

Apr 15, 2009 by Hannah from Loma Linda,CA
Overall Rating: 6

• Room was clean and nicely decorated with updated LCD TV and furnishings. Location was very close to all downtown shops, restaurants, etc.
• The hotel staff could use a refresher course in customer service professionalism.

“We were very satisfied with all other aspects of our stay with the exception of the treatment by the hotel staff.”

Apr 3, 2009 by Michelle from Los Altos,CA
Overall Rating: 9

• Large rooms with comfortable beds.
• Having to pay for internet and parking.

“Great place to stay, centrally located in downtown Pasadena.”

Apr 1, 2009 by Marcello from Laguna Niguel,CA
Overall Rating: 8

• The hotel room was clean and well maintained.
• Parking fees.

“The hotel is nicely decorated.”

Mar 20, 2009 by Jonathan from Kingsburg,CA
Overall Rating: 9

• Nice.
• Parking costs $13.

“Nice hotel and nothing special. Clean rooms, nice staff and good location.”

Mar 17, 2009 by David from Henderson,NV
Overall Rating: 9

• Nice location, and nice beds!
• Many business class people were there so we felt left out as leisure travelers.

“Easy access from freeway. Nice looking hotel. Parking is okay. Room was comfortable and classy.”

Mar 12, 2009 by Bree from Sandy,UT
Overall Rating: 10

• Great front desk staff.
• Breakfast buffet not great.

“Very clean, staff was great, bartenders very friendly and helpful with recommendations. Great location.”

Feb 25, 2009 by Tiffany from Danville,CA
Overall Rating: 3

• The location and the complimentary shuttle.
• Our room was horrible and I cannot believe they rent it out.

“Our room was absolutely horrible. It had one very small window in the far corner of the room, which did nothing to add light because of where it was. It looked out onto an alleyway. The room was in between the laundry facilities for the hotel linens and the storage closet. You had noise from the washers and dryers and the housekeeping carts banging along. It was narrow and dark with very low ceilings. I honestly would have thought it was supposed to be a storage room.”

Feb 17, 2009 by Suzanne from La Canada,CA
Overall Rating: 10

• Tastefully and elegantly decorated, attentive and friendly staff, rooms were spacious.
• No view/patio not enjoyable (location of hotel is next to convention center and apartments (so we kept the filter curtains closed).

“This older hotel is centrally located, and has been recently renovated. We were very pleasantly surprised with how nice it is. It has a fresh and elegant new decor, and the staff were friendly and attentive. Rooms were spacious.”

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Amenities at Sheraton Pasadena Hotel, Pasadena

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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