Holiday Inn Long Beach (Dwtn Area)

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User Reviews for Holiday Inn Long Beach (Dwtn Area), Long Beach

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Nov 2, 2009 by Kathryn from Antelope,CA
Overall Rating: 3

• Clean room.
• Bad neighborhood.

“Do not stay here. Pay the extra money and stay at the hotel Maya. Very bad neighborhood, you do not want to walk or take public transport around here.”

Oct 5, 2009 by Erik from Las Vegas,NV
Overall Rating: 1

• Nothing.
• Everything.

“It sucked!”

Oct 2, 2009 by Donald from San Diego,CA
Overall Rating: 3

“Ice machines, vending machines didn't work. 2 star at a 3 star price.”

Sep 10, 2009 by Chanon from Signal Hill,CA
Overall Rating: 10

• I like that the toiletries were all from Bath & Body!
• There was no water in the water dispenser in the weight room.

“The hotel was very clean. The rooms were nice, the beds were comfortable and the weight room was well equipped. The hotel had plenty of underground parking.”

Jul 12, 2009 by Joseph from Solvang,CA
Overall Rating: 4

• Nothing.
• Air conditioner sounded like a missile launch, room smell musty, bathroom was very dated.

“I cannot recommend this hotel. It is in a seedy part of Long Beach, rooms are very dated, AC was terrible, and the room had a musty smell.”

Oct 2, 2008 by shavonne
Overall Rating: 6

• Response time.
• Could have more amenities

“Fast response, average rooms.”

Sep 18, 2008 by
Overall Rating: 6

• Simple and
  clean design in room.
• The sink water would not go down.

“Overall a decent stay for 2 days.”

Sep 11, 2008 by Michael from Tracy, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• The staff was friendly and helpful.
• The location was a little far from CSLB.

“Overall a pleasant stay but not in the best part of town.”

Sep 4, 2008 by Elaine from Coarsegold, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Nice, clean, friendly.
• NA.

“Everything was great. Location is not awful, but just beyond the edge of downtown and tourist stuff, beginning to be a little more run down, but not ghetto at all. Next to a hospital, so you may or may not hear sirens and a bit too far to walk to tourist-y areas about 8 big blocks away. Free parking, pool and hot tub on second floor for privacy, beautiful bay windows. Request 4th floor, street side. If you have a car, you'll be just fine.”

Sep 3, 2008 by Michael
Overall Rating: 8

• Parking garage was free of charge.

“Hotel was much better than what I have expected.”

Sep 2, 2008 by Walt
Overall Rating: 10

• Very comfortable.

“I had a very pleasant stay at this hotel and would definitely would come back.”

Aug 31, 2008 by Sohan from Beacon, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[5]

• Hotel was clean. Its at walking distance to Metro Rail.
• Not very safe to go around at night with family.

“Hotel was clean. Staff was polite and helpful. Hotel had microwave and fridge which helped a lot. Overall it was good experience to stay at Holiday Inn Long back. Negative Part: 1)Not safe to walk around at night time with family. 2) Elevator has direct access from car park. Anybody can go around the hotel rooms without the notice of security.”

Aug 31, 2008 by Regina from Independence, OR
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[3]

• Courtesy shuttle, free computer use, staff was friendly.
• Ants in the room & restaurant, service requests not done.

“It really is not a safe area to walk around, and there are not restaurants nearby. The courtesy shuttle does take you within 3 miles which is good, since there is Shoreline Village just 3 miles away with 4 star hotels, shops and first rate eateries. For the past 5 visits, the fridge in the room either didn't work or failed during the stay, causing spoiling of the food, and putting at risk the baby's medicine. At least we were compensated with a breakfast coupon. The last two stays we have encountered ants in the room and in the restaurant. We were offered to move room which we did. Service requests to change light bulbs, fix a clogged sink etc. were made, but never completed.”

Aug 28, 2008 by Regina from Independence, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[4]

• Courtesy shuttle and free computer proximity to Shoreline drive.
• Ants.

“Although there were heat ants, we were moved and given complimentary dinner coupons since we were told that we could move until after we had unpacked everything-we have a year old baby !I did overhear a man in the lobby reporting that his license plates had been stolen off of his rental car. It is rather a "dodgy" area.”

Aug 20, 2008 by Jan from Forestville, CA
Overall Rating: 1
Cleanliness:[10] • Staff:[1] • Location:[1]

• The lobby and entrance were appealing.
• My smoking room, as I do not smoke.

“We checked in late and all the rooms were sold out and they could only give us a smoking room and we do not smoke. It was not as bad as some smoking rooms are, so we could stand it, but it was unpleasant. The staff (all youngsters) said we could change rooms the next day, but when we went to do that they said it was impossible. This hotel is close to a main hospital and there is a lot of noise and no view to speak of.”

Aug 20, 2008 by John from Modesto, CA
Overall Rating: 7
Cleanliness:[8] • Location:[5]

• Decent room, clean, relatively quiet. Comfortable, windows that actually open!
• Internet access was poor to non-existent. Location not great.

“I was on business and managed to get almost no internet connectivity. When I did manage to connect, it was slow. Technical support did not resolve the problem.”

Aug 20, 2008 by Georgette from Glendale, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• The only thing I liked about the hotel was it's location.
• The room was infested with ants I had ants all over my son and my father and myself the food was poor and the staff was rude.

“I think that the customer service needs to dramatically improve the staff was not friendly or helpful. The room was covered with ants, I had ants in the bed with me and my toddler son and they were all over our clothes and the tables and the walls in the room.”

Aug 18, 2008 by Rick from Wildwood, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Outdoor pool on 2nd floor, upscale linen and towels.
• Hotel location does not feel secure although in maybe.

“Good hotel in wrong part of town.”

Aug 18, 2008 by Lalin S. from Hercules, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[4]

• Looks clean.
• Air condition was not cool enough and bugs comes in the room.

“It's ok for the price.”

Aug 17, 2008 by Krystal from Taylorsville, UT
Overall Rating: 6
Cleanliness:[4] • Staff:[4] • Location:[5]

• Good for the price I guess. I liked the king size bed.
• There were lots of ants everywhere. Staff was ornery. It was in an awkward location.

“Holiday Inn is supposed to be customer service oriented, there are signs all over the hotel saying that's all they're about but honestly, the staff was a bunch of young rude kids that were no help at all. I wish it was in a more lit area and that I didn't have to worry about ants crawling all over all my stuff! They were seriously everywhere and we had to throw away a lot of food because of it. Oh, and one last thing the elevators were the slowest I've ever experienced. It takes like 5 minutes just waiting for one and we just happened to be on the top floor with a room furthest from the elevators as possible.”

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Amenities at Holiday Inn Long Beach (Dwtn Area), Long Beach

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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