Holiday Inn Long Beach (Dwtn Area)

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User Reviews for Holiday Inn Long Beach (Dwtn Area), Long Beach

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Jan 25, 2010 by Monie from Delta,Canada
Overall Rating: 5

• The shuttle service is convenient.
• The corridor smelts of smoke.

“When we complained about smoke smell outside room and requested to change room on our first night, we were asked to pay $10 extra by the front desk.”

Jan 17, 2010 by Brooke from Queen Creek,AZ
Overall Rating: 8

• Up to date furnishings in rooms.
• Cracked light switch, appearance is everything, even the small stuff.

“Overall, this hotel is a good place to stay for anybody who is looking for a nice clean room, just to sleep and not needing to spend much time at the hotel. It's location is not in the best part of town, so it's best suited for those who have a car that they can use to get around town for their business.”

Dec 28, 2009 by Rebecca from Long Beach,CA
Overall Rating: 9

• Upgrade to Priority room and good front desk service.
• Too far from our family destination.

“Surprising lovely room and facility.”

Dec 14, 2009 by PJ from Palm Desert,CA
Overall Rating: 8

• Front desk people were extraordinarily friendly and helpful.
• Restaurant service was average.

“Was pleasantly surprised at this hotel. Judging from the area surrounding it we thought we were in trouble. However, it was very nice, and front desk staff was very friendly and helpful. There were a few issues in the room like TV channels were not working, but they willingly took that information and went off to fix it. Restaurant staff could use some training - as they saw people come in, one server would yell across the room to someone else to go and greet guests. Instead of giving us coffee, while the server went to deliver room service, he said he'd be back, so we had to wait. It would have taken all of about 3 seconds to pour a cup and then go on to his errand. Things like that make a big difference.”

Nov 2, 2009 by Kathryn from Antelope,CA
Overall Rating: 3

• Clean room.
• Bad neighborhood.

“Do not stay here. Pay the extra money and stay at the hotel Maya. Very bad neighborhood, you do not want to walk or take public transport around here.”

Oct 5, 2009 by Erik from Las Vegas,NV
Overall Rating: 1

• Nothing.
• Everything.

“It sucked!”

Oct 2, 2009 by Donald from San Diego,CA
Overall Rating: 3

“Ice machines, vending machines didn't work. 2 star at a 3 star price.”

Sep 10, 2009 by Chanon from Signal Hill,CA
Overall Rating: 10

• I like that the toiletries were all from Bath & Body!
• There was no water in the water dispenser in the weight room.

“The hotel was very clean. The rooms were nice, the beds were comfortable and the weight room was well equipped. The hotel had plenty of underground parking.”

Jul 12, 2009 by Joseph from Solvang,CA
Overall Rating: 4

• Nothing.
• Air conditioner sounded like a missile launch, room smell musty, bathroom was very dated.

“I cannot recommend this hotel. It is in a seedy part of Long Beach, rooms are very dated, AC was terrible, and the room had a musty smell.”

Oct 2, 2008 by shavonne
Overall Rating: 6

• Response time.
• Could have more amenities

“Fast response, average rooms.”

Sep 18, 2008 by
Overall Rating: 6

• Simple and
  clean design in room.
• The sink water would not go down.

“Overall a decent stay for 2 days.”

Sep 11, 2008 by Michael from Tracy, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• The staff was friendly and helpful.
• The location was a little far from CSLB.

“Overall a pleasant stay but not in the best part of town.”

Sep 4, 2008 by Elaine from Coarsegold, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Nice, clean, friendly.
• NA.

“Everything was great. Location is not awful, but just beyond the edge of downtown and tourist stuff, beginning to be a little more run down, but not ghetto at all. Next to a hospital, so you may or may not hear sirens and a bit too far to walk to tourist-y areas about 8 big blocks away. Free parking, pool and hot tub on second floor for privacy, beautiful bay windows. Request 4th floor, street side. If you have a car, you'll be just fine.”

Sep 3, 2008 by Michael
Overall Rating: 8

• Parking garage was free of charge.

“Hotel was much better than what I have expected.”

Sep 2, 2008 by Walt
Overall Rating: 10

• Very comfortable.

“I had a very pleasant stay at this hotel and would definitely would come back.”

Aug 31, 2008 by Sohan from Beacon, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[5]

• Hotel was clean. Its at walking distance to Metro Rail.
• Not very safe to go around at night with family.

“Hotel was clean. Staff was polite and helpful. Hotel had microwave and fridge which helped a lot. Overall it was good experience to stay at Holiday Inn Long back. Negative Part: 1)Not safe to walk around at night time with family. 2) Elevator has direct access from car park. Anybody can go around the hotel rooms without the notice of security.”

Aug 31, 2008 by Regina from Independence, OR
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[3]

• Courtesy shuttle, free computer use, staff was friendly.
• Ants in the room & restaurant, service requests not done.

“It really is not a safe area to walk around, and there are not restaurants nearby. The courtesy shuttle does take you within 3 miles which is good, since there is Shoreline Village just 3 miles away with 4 star hotels, shops and first rate eateries. For the past 5 visits, the fridge in the room either didn't work or failed during the stay, causing spoiling of the food, and putting at risk the baby's medicine. At least we were compensated with a breakfast coupon. The last two stays we have encountered ants in the room and in the restaurant. We were offered to move room which we did. Service requests to change light bulbs, fix a clogged sink etc. were made, but never completed.”

Aug 28, 2008 by Regina from Independence, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[4]

• Courtesy shuttle and free computer proximity to Shoreline drive.
• Ants.

“Although there were heat ants, we were moved and given complimentary dinner coupons since we were told that we could move until after we had unpacked everything-we have a year old baby !I did overhear a man in the lobby reporting that his license plates had been stolen off of his rental car. It is rather a "dodgy" area.”

Aug 20, 2008 by Jan from Forestville, CA
Overall Rating: 1
Cleanliness:[10] • Staff:[1] • Location:[1]

• The lobby and entrance were appealing.
• My smoking room, as I do not smoke.

“We checked in late and all the rooms were sold out and they could only give us a smoking room and we do not smoke. It was not as bad as some smoking rooms are, so we could stand it, but it was unpleasant. The staff (all youngsters) said we could change rooms the next day, but when we went to do that they said it was impossible. This hotel is close to a main hospital and there is a lot of noise and no view to speak of.”

Aug 20, 2008 by John from Modesto, CA
Overall Rating: 7
Cleanliness:[8] • Location:[5]

• Decent room, clean, relatively quiet. Comfortable, windows that actually open!
• Internet access was poor to non-existent. Location not great.

“I was on business and managed to get almost no internet connectivity. When I did manage to connect, it was slow. Technical support did not resolve the problem.”

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Amenities at Holiday Inn Long Beach (Dwtn Area), Long Beach

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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