The Westin Long Beach

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User Reviews for The Westin Long Beach, Long Beach

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Dec 28, 2009 by Jim from Bellevue,DC
Overall Rating: 10

• Very clean great location nice staff terrific transportation around the area.

“Everything was perfect”

Dec 14, 2009 by Julie from Roseville,CA
Overall Rating: 10

• It was very comfortable and safe.

“Conveniently located and close to long beach attractions and Carnival Cruise ship terminal. It was a very comfortable hotel and I felt very safe.”

Dec 9, 2009 by Laurie from Carson,CA
Overall Rating: 8

• Clean, comfortable, relaxing.
• Internet costs, parking costs, extras in the room costs.

“I
loved the hotel except they tried to charge us extra for things we never received in the room. internet alone was 10.00.”

Dec 7, 2009 by Beck from Las Vegas,NV
Overall Rating: 9

“Very enjoyable.”

Dec 3, 2009 by D from Middletown,DE
Overall Rating: 10

• Heavenly bed and a
  beautiful view.

“Westin is by far my favorite hotel brand. The rooms were clean, spacious and had that Westin style. My only concern regarding this booking is that it is hard to believe that this property is rated the same as a (H) property down the street. I stayed at both exactly one week apart. The service, room, view, etc. were far superior to the (H) property at WTC.”

Dec 3, 2009 by Kishore from Pleasanton,CA
Overall Rating: 9

• Good location, looks and neat.
• No free parking, no complimentary breakfast.

“Overall good, but would have been nice to have microwave in the room, serves complimentary breakfast.”

Aug 20, 2009 by Laura from Avalon,CA
Overall Rating: 10

• Hotel met my needs.
• Swimming was much too full at the time I wanted to swim.

“I would definitely recommend to family and friends. Employees were most helpful and most of all friendly.”

Aug 9, 2009 by Linda from Corona,CA
Overall Rating: 9

• Ambiance, decor, great beds, upscale hotel, great views.
• Self parking was $15.

“The ambiance was lovely, staff gracious, nice upscale hotel, beds had 4 great pillows, including down, we were on 15th floor, had great views of the city. Parking was easy, yet cost $15.”

Aug 5, 2009 by L from Normal,IL
Overall Rating: 9

• Great service, friendly & preemptive staff.
• No pool towels.

“The customer service at this hotel was quite simply spectacular. They truly went above and beyond what I would ever expect....carrying bags to room upon arrival and turning down tip; offering to let us borrow an extra stroller for our 5 year old if she got tired of walking around downtown, provided family appropriate info re: local attractions/beaches/etc. The credit primarily goes to the bellhops. Truly professional.”

Jul 22, 2009 by Ann from Los Angeles,CA
Overall Rating: 7

• Check-in staff was very friendly and helpful.
• Furniture needs updating and the parking was not fully explained.

“Was not able to get a king bed upon arrival. We were able to move to a king for the remainder of our stay. Also, was not able to use any of the electrical outlets next to the bed. My husband uses a CPAP machine and we had to pull the bed out and find the extension cord behind the bed to use. Most hotels where we've stayed always has at least one outlet for traveler's usage. Other than this we enjoyed our stay.”

Jul 6, 2009 by Bob from Palmdale,CA
Overall Rating: 9

• Great location.

“Wonderful room, great value and location. Best elevators we have ever used.”

Jun 11, 2009 by Margaret from Long Beach,CA
Overall Rating: 3

• Location.
• Front desk staff, very discourteous.

“The front desk staff was very unfriendly and did not smile. I felt unwelcome, even though they were unaware that I do a lot of business with the hotel as a meeting planner. I have reservations now about sending my clients/customers/sales reps their for their stays. I wonder how they are being treated upon their arrival. They need to train their front desk staff on how to smile. They were very rude!”

Jun 9, 2009 by Luke from Moreno Valley,CA
Overall Rating: 6

• Decent rooms.
• Small pool and jacuzzi.

“It was a decent stay after I finally was able to check in. Somehow my non-refundable reservation from Priceline got canceled.”

May 15, 2009 by Rick from Acton,CA
Overall Rating: 7

• The beds were very comfortable.
• To much attitude by the front desk personnel.

“Just okay, would not stay here again.”

May 8, 2009 by Sharon from Denver,CO
Overall Rating: 1

• Looked good on the outside.
• Rooms were dirty, no manager on duty, rooms old and broken down.

“This hotel was very dirty and old. The first night they put us in a room which we later were told was not supposed to be stayed in at all. The second night the room they put us in smelled. I didn't sleep!”

Apr 30, 2009 by Melissa from Orange,CA
Overall Rating: 9

• Great central location.
• Parking was $15.00 per day.

“Loved the hotel and room. Great location and within walking distance to lots of things.”

Apr 8, 2009 by Anna from Bakersfield,CA
Overall Rating: 10

• The beds were so comfortable and the bathroom shower was great.

“The check in was great. Rooms were nice with comfortable bed and pillows. Flat screen
TV with
DVD plugs. The bathroom was great high counters and the shower had to nice shower heads. And the towels were plush. Nice soaps and shampoo and conditioner. Starbucks coffee maker in the room worked out great. And the hotel smell nice.”

Oct 29, 2008 by Robert
Overall Rating: 8

• Convenient to cruise port, performing arts center and greater Long Beach.
• Fee for self-parking.

“Quiet and convenient. A very attractive lobby. Very comfortable room and bed.”

Aug 23, 2008 by Susan from Murrieta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Kids loved the pool.
• Our van was difficult to park in your underground parking!

“I would love to come again!”

Jul 17, 2008 by Kristen from Sedona, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location, beautiful setting.
• Staff was unclear about menu and happy hour options. $14 a day parking.

“Nice. Good location. High parking price.”

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Amenities at The Westin Long Beach, Long Beach

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

Learn more about The Westin Long Beach at Priceline Travel Guides »