The Westin Long Beach

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User Reviews for The Westin Long Beach, Long Beach

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Aug 20, 2009 by Laura from Avalon,CA
Overall Rating: 10

• Hotel met my needs.
• Swimming was much too full at the time I wanted to swim.

“I would definitely recommend to family and friends. Employees were most helpful and most of all friendly.”

Aug 9, 2009 by Linda from Corona,CA
Overall Rating: 9

• Ambiance, decor, great beds, upscale hotel, great views.
• Self parking was $15.

“The ambiance was lovely, staff gracious, nice upscale hotel, beds had 4 great pillows, including down, we were on 15th floor, had great views of the city. Parking was easy, yet cost $15.”

Jul 22, 2009 by Ann from Los Angeles,CA
Overall Rating: 7

• Check-in staff was very friendly and helpful.
• Furniture needs updating and the parking was not fully explained.

“Was not able to get a king bed upon arrival. We were able to move to a king for the remainder of our stay. Also, was not able to use any of the electrical outlets next to the bed. My husband uses a CPAP machine and we had to pull the bed out and find the extension cord behind the bed to use. Most hotels where we've stayed always has at least one outlet for traveler's usage. Other than this we enjoyed our stay.”

Jul 6, 2009 by Bob from Palmdale,CA
Overall Rating: 9

• Great location.

“Wonderful room, great value and location. Best elevators we have ever used.”

Jun 11, 2009 by Margaret from Long Beach,CA
Overall Rating: 3

• Location.
• Front desk staff, very discourteous.

“The front desk staff was very unfriendly and did not smile. I felt unwelcome, even though they were unaware that I do a lot of business with the hotel as a meeting planner. I have reservations now about sending my clients/customers/sales reps their for their stays. I wonder how they are being treated upon their arrival. They need to train their front desk staff on how to smile. They were very rude!”

Jun 9, 2009 by Luke from Moreno Valley,CA
Overall Rating: 6

• Decent rooms.
• Small pool and jacuzzi.

“It was a decent stay after I finally was able to check in. Somehow my non-refundable reservation from Priceline got canceled.”

May 15, 2009 by Rick from Acton,CA
Overall Rating: 7

• The beds were very comfortable.
• To much attitude by the front desk personnel.

“Just okay, would not stay here again.”

May 8, 2009 by Sharon from Denver,CO
Overall Rating: 1

• Looked good on the outside.
• Rooms were dirty, no manager on duty, rooms old and broken down.

“This hotel was very dirty and old. The first night they put us in a room which we later were told was not supposed to be stayed in at all. The second night the room they put us in smelled. I didn't sleep!”

Apr 30, 2009 by Melissa from Orange,CA
Overall Rating: 9

• Great central location.
• Parking was $15.00 per day.

“Loved the hotel and room. Great location and within walking distance to lots of things.”

Apr 8, 2009 by Anna from Bakersfield,CA
Overall Rating: 10

• The beds were so comfortable and the bathroom shower was great.

“The check in was great. Rooms were nice with comfortable bed and pillows. Flat screen
TV with
DVD plugs. The bathroom was great high counters and the shower had to nice shower heads. And the towels were plush. Nice soaps and shampoo and conditioner. Starbucks coffee maker in the room worked out great. And the hotel smell nice.”

Oct 29, 2008 by Robert
Overall Rating: 8

• Convenient to cruise port, performing arts center and greater Long Beach.
• Fee for self-parking.

“Quiet and convenient. A very attractive lobby. Very comfortable room and bed.”

Aug 23, 2008 by Susan from Murrieta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Kids loved the pool.
• Our van was difficult to park in your underground parking!

“I would love to come again!”

Jul 17, 2008 by Kristen from Sedona, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location, beautiful setting.
• Staff was unclear about menu and happy hour options. $14 a day parking.

“Nice. Good location. High parking price.”

Jul 14, 2008 by Shirley W. from Canton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Both hotels were beautiful, beds so comfortable, staff friendly and helpful.
• Nothing.

“Westin and Hyatt in Long Beach were both great.”

Jun 4, 2008 by Ruben from Sherman Oaks, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ask if I could be on an upper floor, they gave me an Ocean View on the top floor. Very happy with my room.
• Furniture need to be updated. A little dated and old.

“Greeted by Front Desk in a polite fashion. All my questions and needs were meant. Would stay at this Westin Long Beach again. Thank you Westin for you Hard Work.”

Jun 4, 2008 by Carmen from Las Cruces, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very helpful and courteous.
• Outrageous charges for parking, especially for a weekend when they are not busy with business travelers.

“Very good location convenient to most everything we wanted to see while in Long Beach. We would stay there again.”

Jun 2, 2008 by Mary from Lake Oswego, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was bright and clean. And the bed was so comfortable.
• The restaurant was only mediocre.

“Beautiful, clean, friendly, convenient.”

Apr 2, 2008 by Noreen from Sacramento, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient to Downtown long beach.
• My room was at the level that the window view was machinery on a sub-roof of the hotel.

“Don't forget to consider the $14/day parking fee in your budget for the room. Bathroom had no bright lights or fan for the shower steam. The room was a little stark for my taste. I would have been very unhappy.”

Mar 18, 2008 by Holly from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathroom was beautiful, the bed incredibly comfortable, the staff fantastic!
• The television needed an update.

“Great downtown location. The staff friendly and professional. The food was excellent. One of the best steaks I have ever had and I eat steaks at restaurants a lot! Quiet& very comfortable!”

Feb 3, 2008 by Terry from Williston, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice hotel convenient to where we wanted to be in L.A.

“Comfortable place convenient to L.A. Harbor. Close to many dining venues. Lots of nearby Starbucks.”

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Amenities at The Westin Long Beach, Long Beach

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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