The Westin Long Beach

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User Reviews for The Westin Long Beach, Long Beach

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Jul 14, 2008 by Shirley W. from Canton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Both hotels were beautiful, beds so comfortable, staff friendly and helpful.
• Nothing.

“Westin and Hyatt in Long Beach were both great.”

Jun 4, 2008 by Ruben from Sherman Oaks, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ask if I could be on an upper floor, they gave me an Ocean View on the top floor. Very happy with my room.
• Furniture need to be updated. A little dated and old.

“Greeted by Front Desk in a polite fashion. All my questions and needs were meant. Would stay at this Westin Long Beach again. Thank you Westin for you Hard Work.”

Jun 4, 2008 by Carmen from Las Cruces, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very helpful and courteous.
• Outrageous charges for parking, especially for a weekend when they are not busy with business travelers.

“Very good location convenient to most everything we wanted to see while in Long Beach. We would stay there again.”

Jun 2, 2008 by Mary from Lake Oswego, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was bright and clean. And the bed was so comfortable.
• The restaurant was only mediocre.

“Beautiful, clean, friendly, convenient.”

Apr 2, 2008 by Noreen from Sacramento, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient to Downtown long beach.
• My room was at the level that the window view was machinery on a sub-roof of the hotel.

“Don't forget to consider the $14/day parking fee in your budget for the room. Bathroom had no bright lights or fan for the shower steam. The room was a little stark for my taste. I would have been very unhappy.”

Mar 18, 2008 by Holly from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathroom was beautiful, the bed incredibly comfortable, the staff fantastic!
• The television needed an update.

“Great downtown location. The staff friendly and professional. The food was excellent. One of the best steaks I have ever had and I eat steaks at restaurants a lot! Quiet& very comfortable!”

Feb 3, 2008 by Terry from Williston, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice hotel convenient to where we wanted to be in L.A.

“Comfortable place convenient to L.A. Harbor. Close to many dining venues. Lots of nearby Starbucks.”

Jan 20, 2008 by Blair from Benicia, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[10]

• Great location.
• Terrible check-in and bell staff.

“Great location, although check-in staff was not very friendly or accomodating. Also, bellman left our cart of luggage unattended in the center of the busy lobby without even letting us know.”

Jan 15, 2008 by Jim from Chagrin Falls, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• No soda machine on floor.

“The room was very nice. Self-parking was very convenient. Great location. Wireless Internet (~ $12/day) was a bit slow at times, but signal quality was excellent throughout the room.”

Nov 18, 2007 by Mike from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• All of the service staff was very helpful and professional.
• The bar service was poor.

“Great location for traveling in greater LA area. All of the hotel staff, from valet to housekeeping was very helpful and professional.”

Nov 7, 2007 by Carmen from San Dimas, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Near queen Mary.
• No continental breakfast offered, and parking was not free!

“For being a four star hotel, no pillow chocolates, parking was not free, very, very disappointing, and most of all, no free continental breakfast was offered. Lastly, there was no Jacuzzi to relax in!”

Nov 6, 2007 by Belinda from Ridgecrest, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, friendliness of staff.
• Room smelt a little smoky even though was smoke free hotel.

“We had a great stay at the west in. Parking was easy and reasonably priced. We didn't need to use our car at all as everything was within walking distance. The beds in the room were extremely comfortable and the shower was awesome. Our only complaint was the room smelt a little smoky even though it is meant to be a smoke free hotel.”

Oct 29, 2007 by Jeff from Santa Ana, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The upscale feel.
• The fact that they allow Barrack Obama supporters to meet there.

“This was a very nice stay. And besides the other clientele that stayed there that were rude uppity sorts that did not like children, our stay was perfect.”

Oct 24, 2007 by Joanne from Avalon, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Always incredible!
• Slightly limited room service menu.

“Luxury hotel experience in a convenient downtown location. Excellent for those romantic weekends but equally terrific for business stays.”

Jul 20, 2007 by Linda from Missouri City, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The size of the room and the bed was very comfortable.
• There was nothing negative.

“Very nice hotel, we stayed only one night but it was very nice.”

Jul 12, 2007 by Chenyu from Atlanta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It is clean and nice.
• The swimming pool is too small.

“This is a nice hotel, the staff was friendly. The room is clean and nice.”

Jun 18, 2007 by Amelia from San Diego, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[9]

• Room was nice.
• Bed was too hard so I check out a day earlier.

“The bed was so hard that I check out a day earlier. Overall the room was very nice and so was the staff and it was a great location close to everything.”

Jun 15, 2007 by Kris from Alamo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was newly re-done in very attractive colors/textures. Wonderful linens on bed.
• The view from our room looked down on construction supplies on the portico roof. Ugly.

“Beautifully re-done rooms in excellent downtown Long Beach location for conventioneers. Lovely public spaces - bar, restaurant, lobby. Only negative was expensive internet access.”

Jun 13, 2007 by April from West New York, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The bedding and morning coffee & very clean.
• Poor attention at breakfast, mistake in order & undercooked omelet.

“Overall very satisfied with the location, cleanliness, however the bathroom drain needs attention. Bad experience in the coffee shop. Rec'd the wrong order, my companion rec'd his food while the prepared the correct dish, when it arrived it was not cooked through, and even when it came back the second time it still wasn't cooked enough. We were late already, so I ate it anyway. The wait staff had 3 tables to tend and yet they were not checking for beverage refills, which should be done during breakfast.”

Jun 11, 2007 by Doug from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff upgraded me to a suite when kings were sold out.
• Parking was weird.

“Within walking distance to the convention center, this hotel was perfect for me. All the amenities of a 5 star hotel including very helpful front desk staff that accommodated my need for king bed with an upgrade to a suite. Highly recommended.”

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Amenities at The Westin Long Beach, Long Beach

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services