Best Western Dragon Gate Inn

Photos of Best Western Dragon Gate Inn, Los Angeles

• Add your own photo of Best Western Dragon Gate Inn

User Reviews for Best Western Dragon Gate Inn, Los Angeles

• Add Your Own Review »

Aug 31, 2008 by tiana from bayarea
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Nothing.
• Staff & internet.

“Their customer service was beyond rude! No internet (that just took the word business out of business trip) I called down to ask them to help me with the details of the internet (maybe I was doing something wrong) I rudely got shut down with a 'I don't know anything you call number on card in room' Okay? That was weird. Continued to call tech support, tech support says the router at the hotel needs to be reset, he'll just call them to do that and the internet should be up and running in about 5 minutes. So I decide to take a shower and 45 minutes later I tried the internet nope! Still doesn't work. Call tech support again and tech support checks and says oh that's odd they didn't reset their router yet (like they told them they would). Okay since the hotel wasn't helping or trying he was going to connect me manually that was complicated but it was done. Of course 10 minutes later I lost it. So as I called back tech support I realized I can sort of pick up the neighbors wireless if I stand half way in the bathroom and the sink area. Tech support tells me that I won't be able to get internet due to too many people on just one line usually they have 4 but 3 of them are down and the hotel doesn't know how to reset their router.”

Jul 18, 2008 by Ferman from Mac Allen, AZ
Overall Rating: 4
Cleanliness:[6] • Staff:[1] • Location:[9]

• The location china town, good food.
• The staff was too straight headed. In the reception in the small restaurant, they cant do more than the normal task of the hotel, the owner was nice.

“Chinatown in the center of Los angels, near Hollywood. You can take the 5 highway to Disney land and the 101 to Hollywood.”

Jul 16, 2008 by Saleemah from San Bernardino, CA
Overall Rating: 4
Cleanliness:[10] • Staff:[3] • Location:[1]

• It was near a metro.
• I had to pay for parking twice. It was hard to find.

“It seemed like a seedy place. It was clean but dark. The bed was hard, the sheets were itchy.”

Jun 2, 2008 by Gene from Stockton, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• Easy access from freeway to hotel. Room was clean.
• Hotel staff did not understand English language all that well. Hard to understand them when asked a question.

“Would recommend staying there again - only - if I was able to stay in the same room. Would only stay again for a night.”

Jun 1, 2008 by Vipul from Bloomington, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Spacious, neat and fully equipped rooms.
• Extra price for parking, lack of good eating places close to the hotel.

“Rooms were amazingly spacious and neat. Breakfast was included in the room price. I would like to stay there again when I am in L.A.”

May 31, 2008 by Ah from San Francisco, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• The valet parking guy is nice.
• The breakfast, position, hotel itself.

“It is a poor hotel. It's like a 1 star hotel.”

May 15, 2008 by Linda from Agoura Hills, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[3]

• Different cultural experience - interesting area.
• The cafe where the continental breakfast was served was disgustingly dirty.

“Big rooms - but first room we were assigned to was used as a storeroom - had to change rooms.”

Apr 23, 2008 by Carlos from Turlock, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean, quiet, and close to many attractions.
• Hotel parking was overpriced.

“Staff was friendly and hotel was clean. Everything was within walking distance and although hotel parking was an extra charge. There was plenty of street parking in the evenings.”

Apr 23, 2008 by Micah from Fresno, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• We were very close to downtown and many restaurants.
• Don't' ask the staff for restaurant recommendations.

“Clean, great location and close to lots of attractions.”

Apr 22, 2008 by Dan from Queen Creek, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The desk person was friendly.
• The additional parking charge.

“It felt like apartment living, which was fine for the one night we were there. There was nothing for the young ones to do (they traveled in our group), and no channel on TV for the kids either. With the parking charge, I would have actually spent less at the Hampton Inn.”

Apr 18, 2008 by Alnawaz from Burnaby, BC CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[3]

• This hotel rooms were spacious.
• There were bugs flying in the rooms as we entered. The bathrooms were too small and cramped.

“This is a hotel that is located in the heart of China Town. For anyone visiting for the cultural experience, this would be an excellent choice. The rooms were large and spacious.”

Apr 14, 2008 by Pam from Memphis, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff.
• The elevator broke. I was pregnant and this was inconvenient not handicap accessible.

“Everything else was wonderful I love Chinatown.”

Apr 11, 2008 by Sandra from Quilcene, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Near the train station, clever design with open courtyard huge room.
• Weird parking garage.

“Centrally located near Union Station, next to oldest Hispanic market and inside Chinatown, this hotel exceeded our expectations. Nice complementary breakfast in adjoining coffee shop, helpful staff, good tour of LA that left from the hotel, and a nicely furnished huge room with a fridge. Very quiet no traffic noise.”

Apr 8, 2008 by Lorri from Los Angeles, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• Spacious room, interesting location with convenience.
• No real cable.

“The hotel said "cable plus HBO" which implied actually cable. When in fact it was the basic 11 channels, most of which were fuzzy. In fact, it was just Ethernet and wireless was out in the lobby only. The bathtub was not clean enough to take a bath but everything else was spotless. The room was spacious and quiet and I enjoyed the location. The continental breakfast was in a cafe down the way a bit and it was great. Waffles, not just your standard bagels and muffins. Plus, it was fun to watch all the old Asian men gambling away on lottery scratch tickets and hanging with their circle of old friends.”

Apr 3, 2008 by Darin from Salt Lake City, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Good hard wire (LAN) internet access.
• Forced to valet car but there is no valet after 11pm to retrieve car.

“Not a bad hotel, felt safe, room was clean and staff was very nice. Except the parking requires valet in the small underground garage I am in and out often and the tipping can add up. Also I was going to go out late and found there was no valet after 11. The desk clerk had to retrieve my keys and had I been in a hurry I would have been in trouble.”

Apr 1, 2008 by Tommy from Santa Clara, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[1]

• The parking staffs.
• Service, Non professionals, Not organized.

“Not recommended.”

Mar 24, 2008 by Katie from Bakersfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was fun staying in Chinatown, and the hotel was quiet.
• They charged for parking at the hotel, $8 a night.

“This hotel is pretty basic, a no-frills room to sleep in, which was all we needed. It was a 10-30 min drive to everything we want to do in L.A. It is right in the middle of Chinatown and that was fun. There is a continental breakfast, which was also basic fare but it did the job. They had nice tables outside to sit at so that was pleasant. No highchairs though and we have a baby so that was difficult. My biggest complaint was they charged $8 a night for parking at the hotel. It was valet so that was nice, but it is such a small parking lot it wasn't inconvenient to park it ourselves. And our second night the valet was off duty so we had to park it ourselves and pay! I didn't care for that. But other than that my husband and I both said we would stay there again if we were in the area.”

Mar 22, 2008 by Manish from Richardson, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[1] •

• Insects, unhygenic, sick smell, bad service.

“Very bad. I would never take up this hotel again.”

Mar 18, 2008 by Tim from Washington, UT
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[5]

• The parking.
• I shouldn't have to pay to park at the hotel.

“Ends up being in Old Chinatown LA which is not considered to be very safe at night.”

Mar 7, 2008 by Craig from Huntington Beach, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[3]

• There were roaches in the room.

“This hotel has a good downtown location but the rooms look old and dingy and they are not insect free. It looks like a place where people come to do drugs not go on vacation.”

• View All User Reviews

Amenities at Best Western Dragon Gate Inn, Los Angeles

24 Hour Front Desk AM/FM Alarm Clock Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Elevators Express Checkout Free Local Telephone Calls

Hairdryers Available Laundry/Valet Services Modem Lines in Room Parking Restaurant Room Service Safe Deposit Box Television with Cable