Best Western Dragon Gate Inn

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User Reviews for Best Western Dragon Gate Inn, Los Angeles

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Sep 22, 2009 by Jun from New York,NY
Overall Rating: 8

• The location is good and the price is reasonable.
• I didn't know the hotel has airport shuttle bus until I came to the hotel.

“The hotel is clean, convenient, and good for tourists. The internet is free and the speed is good.”

Apr 9, 2009 by Dustin from Brea,CA
Overall Rating: 2

• Free internet.

“The parking really wasn't valet parking you pay $8.00 to park underground in a tight space. The room was clean, but nothing special and had a lot of wasted space. I wouldn't recommend this hotel to anyone.”

Mar 23, 2009 by Angelica from Chandler,AZ
Overall Rating: 7

• I feel extremely comfortable with the parking garage attendants and the safety of my vehicle.
• Some of the hotel staff are unfriendly.

“I have stayed at the Dragon Gate several times and I will again in the future because my own personal convenience. The staff has an equal share of unfriendly and rude, and helpful and kind attendants. And I feel confident with the safety of my vehicle in the parking garage. The parking garage attendants are very pleasant and appear alert. Overall my several experiences with the hotel have been positive and pleasing.”

Feb 13, 2009 by Miguel from North Las Vegas,NV
Overall Rating: 9

• It was good.
• No free parking!

“The lobby is a tiny room on the first floor of a business plaza, the hotel is the entire second floor of the plaza. This made checking in a little uncomfortable. General location is great, the specific location is not, very small driveway with only a couple of spots for guest registration then you have to back out into busy traffic to get out. If you want to park, it is $8 in a public parking garage, since the hotel does not have its own parking.”

Nov 20, 2008 by Paul from Lake Forest,CA
Overall Rating: 9

“It was fine & clean. It's a convenient store that offers (free) waffles and the usual affair. (Coffee wasn't good, so what) you eat in an open air area that local Chinese business open into.”

Oct 13, 2008 by Julie
Overall Rating: 5

• Very close to the area I needed to be.
• Felt uncomfortabe and unsafe at night.

“Unique experience that I would not want to repeat. Bathroom was so small! I could not get out of the bathtub without falling into toilet. People were allowed to smoke just outside our room and we had to walk through smoke to get to elevator. It could be smelled inside the room.
”

Aug 31, 2008 by tiana from bayarea
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Nothing.
• Staff & internet.

“Their customer service was beyond rude! No internet (that just took the word business out of business trip) I called down to ask them to help me with the details of the internet (maybe I was doing something wrong) I rudely got shut down with a 'I don't know anything you call number on card in room' Okay? That was weird. Continued to call tech support, tech support says the router at the hotel needs to be reset, he'll just call them to do that and the internet should be up and running in about 5 minutes. So I decide to take a shower and 45 minutes later I tried the internet nope! Still doesn't work. Call tech support again and tech support checks and says oh that's odd they didn't reset their router yet (like they told them they would). Okay since the hotel wasn't helping or trying he was going to connect me manually that was complicated but it was done. Of course 10 minutes later I lost it. So as I called back tech support I realized I can sort of pick up the neighbors wireless if I stand half way in the bathroom and the sink area. Tech support tells me that I won't be able to get internet due to too many people on just one line usually they have 4 but 3 of them are down and the hotel doesn't know how to reset their router.”

Jul 18, 2008 by Ferman from Mac Allen, AZ
Overall Rating: 4
Cleanliness:[6] • Staff:[1] • Location:[9]

• The location china town, good food.
• The staff was too straight headed. In the reception in the small restaurant, they cant do more than the normal task of the hotel, the owner was nice.

“Chinatown in the center of Los angels, near Hollywood. You can take the 5 highway to Disney land and the 101 to Hollywood.”

Jul 16, 2008 by Saleemah from San Bernardino, CA
Overall Rating: 4
Cleanliness:[10] • Staff:[3] • Location:[1]

• It was near a metro.
• I had to pay for parking twice. It was hard to find.

“It seemed like a seedy place. It was clean but dark. The bed was hard, the sheets were itchy.”

Jun 2, 2008 by Gene from Stockton, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• Easy access from freeway to hotel. Room was clean.
• Hotel staff did not understand English language all that well. Hard to understand them when asked a question.

“Would recommend staying there again - only - if I was able to stay in the same room. Would only stay again for a night.”

Jun 1, 2008 by Vipul from Bloomington, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Spacious, neat and fully equipped rooms.
• Extra price for parking, lack of good eating places close to the hotel.

“Rooms were amazingly spacious and neat. Breakfast was included in the room price. I would like to stay there again when I am in L.A.”

May 31, 2008 by Ah from San Francisco, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• The valet parking guy is nice.
• The breakfast, position, hotel itself.

“It is a poor hotel. It's like a 1 star hotel.”

May 15, 2008 by Linda from Agoura Hills, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[3]

• Different cultural experience - interesting area.
• The cafe where the continental breakfast was served was disgustingly dirty.

“Big rooms - but first room we were assigned to was used as a storeroom - had to change rooms.”

Apr 23, 2008 by Carlos from Turlock, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean, quiet, and close to many attractions.
• Hotel parking was overpriced.

“Staff was friendly and hotel was clean. Everything was within walking distance and although hotel parking was an extra charge. There was plenty of street parking in the evenings.”

Apr 23, 2008 by Micah from Fresno, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• We were very close to downtown and many restaurants.
• Don't' ask the staff for restaurant recommendations.

“Clean, great location and close to lots of attractions.”

Apr 22, 2008 by Dan from Queen Creek, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The desk person was friendly.
• The additional parking charge.

“It felt like apartment living, which was fine for the one night we were there. There was nothing for the young ones to do (they traveled in our group), and no channel on TV for the kids either. With the parking charge, I would have actually spent less at the Hampton Inn.”

Apr 18, 2008 by Alnawaz from Burnaby, BC CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[3]

• This hotel rooms were spacious.
• There were bugs flying in the rooms as we entered. The bathrooms were too small and cramped.

“This is a hotel that is located in the heart of China Town. For anyone visiting for the cultural experience, this would be an excellent choice. The rooms were large and spacious.”

Apr 14, 2008 by Pam from Memphis, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff.
• The elevator broke. I was pregnant and this was inconvenient not handicap accessible.

“Everything else was wonderful I love Chinatown.”

Apr 11, 2008 by Sandra from Quilcene, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Near the train station, clever design with open courtyard huge room.
• Weird parking garage.

“Centrally located near Union Station, next to oldest Hispanic market and inside Chinatown, this hotel exceeded our expectations. Nice complementary breakfast in adjoining coffee shop, helpful staff, good tour of LA that left from the hotel, and a nicely furnished huge room with a fridge. Very quiet no traffic noise.”

Apr 8, 2008 by Lorri from Los Angeles, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• Spacious room, interesting location with convenience.
• No real cable.

“The hotel said "cable plus HBO" which implied actually cable. When in fact it was the basic 11 channels, most of which were fuzzy. In fact, it was just Ethernet and wireless was out in the lobby only. The bathtub was not clean enough to take a bath but everything else was spotless. The room was spacious and quiet and I enjoyed the location. The continental breakfast was in a cafe down the way a bit and it was great. Waffles, not just your standard bagels and muffins. Plus, it was fun to watch all the old Asian men gambling away on lottery scratch tickets and hanging with their circle of old friends.”

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Amenities at Best Western Dragon Gate Inn, Los Angeles

24 Hour Front Desk AM/FM Alarm Clock Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Elevators Express Checkout Free Local Telephone Calls

Hairdryers Available Laundry/Valet Services Modem Lines in Room Parking Restaurant Room Service Safe Deposit Box Television with Cable

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