Westin Bonaventure Hotel [Los Angeles, CA]- Hotel Reviews - MyTravelGuide.com


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Photo of The Westin Bonaventure Hotel And Suites

Westin Bonaventure Hotel 4-star

404 S Figueroa St, Los Angeles, CA

The landmark Westin Bonaventure Hotel and Suites is conveniently located in the center of the downtown financial district, amid Los Angeles' cultural and shopping venues.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge
  • Average User Rating: 8.0 [rate it]
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User Reviews for Westin Bonaventure Hotel, Los Angeles

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 4767 user ratings

Oct 24, 2009 by James from Thousand Oaks,CA
Overall Rating: 8 Overall user rating

  • Beds.
  • Parking cost.

“Beds were very comfortable and staff was friendly.”

Oct 3, 2009 by Randy from Marion,SC
Overall Rating: 7 Overall user rating

  • The hotel had plenty of amenities.
  • The amenities were sub-par.

“The Westin Bonaventure is a fine hotel for a brief business trip. The basic amenities are suitable for someone exercising, swimming, eating, and shopping in a ulitarian fashion, but not suitable as a luxury or impressive experience. Our two rooms were on the same floor, but on opposite ends of the floor. Both rooms had views of the glass walled elevators, not just views, but nearly close enough to touch. The sound of the elevator could be heard all night and day. As the hotel seems to be a popular stop for the locals, the elevators were in high use for the bars, restaurants, and numerous wedding parties. Again, it was a fine hotel.”

Sep 30, 2009 by Patricia Alvarado from Saugus,CA
Overall Rating: 1 Overall user rating

“Not worth the money. Next time will try the Marriot down the street.”

Sep 4, 2009 by Kay from Warriewood,CA
Overall Rating: 10 Overall user rating

  • Soft beds, nice room. Nice toiletries
  • No free wi-fi

“Good hotel in good location. Check in was friendly and efficient. Satisfied my requests for a room with 2 double beds on a high floor, on the quiet side of the building. I got a nice room that had been renovated. Beds were soft. Appreciated the fridge where I could put my water for cooling.”

Aug 29, 2009 by Jesse K from New Westminster,Canada
Overall Rating: 10 Overall user rating

  • Parking for guests $32 that's way too much, behind the hotel $9.90

“staff are very friendly & location of the hotel is very conveniently located and in very nice area. So many restraunts in the hotel, vast selection”

Aug 29, 2009 by Joshua from Markham,Canada
Overall Rating: 8 Overall user rating

  • Room and facilities were nice for the price.
  • Valet! It took too long to pick up and drop off the car.

“Overall, cannot complain for the price we paid for the hotel. However, would not pay regular rate stated. But for a 4-star hotel, would've expected more from the hotel in regards to service and facilities.”

Aug 26, 2009 by Nhu from San Jose,CA
Overall Rating: 7 Overall user rating

“Everything is good but parking fee is so expensive with $ 32/day.”

Aug 22, 2009 by John from East Point,GA
Overall Rating: 4 Overall user rating

  • Cool hotel has been in a number of movies and commercials.
  • The expense of downtown parking.

“I had requested a 3 1/2 star hotel and the quality of the room was very bare minimum the mini bar had a list on it but nothing in it . the carpets were worn, the lighting was very poor . I ate in the Brewing Co at the hotel the service was substandard. The waiters ignored a couple that sat near me and never went over to their table at all. They finally got up and left. The food was blah and boring with no creativity as well as over priced. The valet seemed to keep loosing my car to the point that it took 20-30 min to get my car several times that I parked there.”

Aug 21, 2009 by Angel from Chicago,IL
Overall Rating: 10 Overall user rating

  • The newly renovated rooms where comfortable and chic.
  • No jacuzzi and a lot of the shops weren't open.

“I absolutely loved it. And I would stay there again.”

Aug 21, 2009 by Josephine from Los Angeles,CA
Overall Rating: 10 Overall user rating

  • The room is clean and very cozy. Love the bed, it's comfy.

“I will definitely stay in this hotel. Love the free coffee.”

Aug 20, 2009 by Dorothy from Lansing,MI
Overall Rating: 10 Overall user rating

  • The roof top revolving restaurant.
  • The lobby felt humid a little with all of the water.

“Over all review of the hotel. I would stay there again. I love the view of the city from my room.”

Aug 20, 2009 by Ian from Brentwood,TN
Overall Rating: 1 Overall user rating

“Smelled of smoke even though it was non smoking. Furniture in bad condition, carpets dirty, bed old. Noisy.”

Aug 16, 2009 by Mike from Santa Barbara,CA
Overall Rating: 7 Overall user rating

  • the exterior elevators were fun for the kids (32 floors)
  • The hotel has a huge footprint. Too big. I got lost several times.

“The hotel is massive in scope and size. The room is well appointed, nice linens etc. Hot water on command which was impressive considering the size of the hotel. Parking is $45 a night, the neighborhood is downtown but felt secure at night. we walked to the Modern Art museum which was nice. overall a good experience, but not really a place for families.”

Jul 31, 2009 by Katie from Athens,GA
Overall Rating: 1 Overall user rating

  • The location and the pool was nice.
  • EVERYTHING!

“The first room they put us in had cigarette holes and a huge iron burn mark in the carpet. The cable did not work, the walls were dingy, the bathtub was moldy. It looked like there had been multiple parties thrown! GROSS! I had to ask for a second room which the manager thought was extremely unreasonable and was very rude about. The second room had been upgraded but it still was not that great. Everyone except one person that we encountered at the hotel must have hated their job because they were all RUDE. Even when we asked the housekeeper to leaave more than two towels she was sooo rude. I would not recomend this hotel. I have had extremely good luck with Priceline except for this hotel.”

Jul 23, 2009 by Pam from Santa Barbara,CA
Overall Rating: 8 Overall user rating

  • Convenient
  • No work desk in room, noisy

“Large youth group was extremely noisy in area by pool.”

Jun 24, 2009 by Ed from Coto De Caza,CA
Overall Rating: 3 Overall user rating

  • Nice view.
  • No self park.

“Seemed like a nice hotel. Our room smelled and the carpet was wet. Hallway lite was out. We didn't have time to ask for another room and got back late. Obviously, no one checked this room after the carpet was cleaned.”

Jun 10, 2009 by from Pleasanton,CA
Overall Rating: 10 Overall user rating

  • Nice comfy beds.

“Big hotel, glass elevators, nice view and good service.”

Jun 3, 2009 by Nicola from Los Angeles,CA
Overall Rating: 9 Overall user rating

  • Variety of dining choices and comfortable beds.

“Distinctive architecture, interesting lobby and public areas.”

May 30, 2009 by Betty from Escondido,CA
Overall Rating: 10 Overall user rating

  • It was centrally located, clean, and the price was good.

“Excellent experience.”

May 26, 2009 by Chris from Diamond Bar,CA
Overall Rating: 9 Overall user rating

  • The lobby and restaurant/lounge was beautiful.
  • The service at the lounge was slow and room was a tad dated.

“The hotel was very nice with almost all of the staff being friendly and helpful. The lobby and lounge was beautiful and made it feel so grand and upscale. The rooms were very nice and comfortable but a bit dated. The view from the lounge was AMAZING. You must go if you stay there. As for the service, some of the worst I have every experience, especially for the level of hotel and prices. The place was only half full too.”

Amenities at Westin Bonaventure Hotel, Los Angeles

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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