Courtyard by Marriott Torrance South Bay

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User Reviews for Courtyard by Marriott Torrance South Bay, Torrance

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Jan 6, 2010 by Lorna from Hayward,CA
Overall Rating: 9

• Convenient location, quiet at night. Nice breakfast setup.
• Sidewalk was under construction, side door locked. Stuck outside for a bit.

“This small hotel is perfect for the business traveller. It is quiet, with a nice patio to relax or click away on your laptop on your warm LA days. The staff is friendly, but in an almost mechanical way. The clean, quaint lobby, beautifully decorated for the holidays, is another great place to hang out. One thing the rooms are missing is a microwave.”

Dec 9, 2009 by Daryl from Arcata,CA
Overall Rating: 7

• Friendly staff.
• Thin walls.

“Stayed two nights; very clean room, pool, exercise room, spa. The walls are very thin; at 5 am I had to put earplugs on because someone nearby turned on the TV and raised their voices; it sounded like a party. Marriott should really do something about this, because it really affected my sleep and traveler rating, and I'm hard of hearing! Breakfast (a respectable full buffet) is not included - I knew this from reviews.”

Sep 17, 2009 by Andrea from Lemoore,AR
Overall Rating: 10

• The over all experience was great! The room was large and the beds were very comfortable. The kids loved the whirl pool!

“This was a wonderful Hotel the staff was friendly. The pool area was very neatly kept. The whirl pool was a hidden treat.”

Jul 27, 2009 by OutlandoGirl from Atascadero,CA
Overall Rating: 7

• Nice towels. Big room. Good curtains.
• No free breakfast. Hard bed.

“A decent hotel just a few miles from the Home Depot Center, which is what I was looking for. It's not the closest one, but once you leave the event traffic, it's only about 5 minutes away. I got in after midnight. The parking lot was full, so I had to park farther from my room than I would have liked, but I was able to go in a side door. The room was basic, big, and pretty clean. Nice linens. The bed was a hard as a plank. Maybe some people like that. I thought the towels were a bit nicer than average. What I liked best was that the curtains shut out a lot of light so that I was able to sleep really late. My room faced the on ramp to the freeway, but I honestly didn't hear a lot of freeway noise.”

Jun 12, 2009 by Debbi from Evanston,AA
Overall Rating: 8

• The hotel was clean, quiet and friendly.
• They charged for their continental breakfast and did not make that clear.

“The hotel was clean and the staff was friendly. The freeway was close but didn't cause a noise problem. The air conditioner/heater unit in our room was noisy. They charged for their continental breakfast but did not make this clear to guests. The price was high for the breakfast also. Overall, I would stay here again, but only through Priceline.”

Mar 12, 2009 by Raymond from Hanford,CA
Overall Rating: 10

• It was nice and quiet.

“Hotel extremely nice and was kept up very clean.”

Feb 22, 2009 by Jack from Ridgecrest,CA
Overall Rating: 8

• It was a real nice room, clean.
• Bed was too hard and room near freeway.

“Nice and clean.”

Feb 4, 2009 by Sean from Buffalo Grove,IL
Overall Rating: 8

• Very convenient to any directions to great LA area,
• Please avoid rooms in the east, heavy noise from the ramp!

“I enjoyed. Easy access, free internet, free parking and more. It is okay for travelers.”

Jan 7, 2009 by Denise from Rancho Cordova,CA
Overall Rating: 10

• Well decorated, very elegant and clean.
• I was amazed that it did not have a microwave in the room.

“Very good night's stay beds comfortable and clean. Well decorated and there was enough pillows for everyone. Location was extremely good I was exactly 10 to 20 minutes to everything, this included downtown shopping in the garment district, Redondo Beach for restaurants & Bingo in Hawaiian Gardens.”

Dec 3, 2008 by Cassandra from Birmingham,AL
Overall Rating: 10

• Atmosphere very conducive to my needs of all sorts.
• No microwave in room - need one with refrigerator.

“I'm a travel nurse and have various types of needs for extended period of time depending on how long my contract is. I would highly recommend this hotel to other nurses with similar needs and likes. Just recommend a small microwave for us who can't eat out every day but have gone to grocery store and purchased little dinners and hotpockets.”

Nov 28, 2008 by Steve from San Francisco,CA
Overall Rating: 10

• Friendly service, clean, computer & printer access.

“This hotel would be my first choice in the Torrance area.”

Nov 18, 2008 by Prosper from Bluffton,SC
Overall Rating: 9

• The bed was very comfortable.
• Roadway was very busy and you could only make a right turn.

“Execellent
for a
value.”

Aug 28, 2008 by Nate from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The beds and linen were comfortable!
• NA.

“They were quick to take care of the accidental charges to my account.”

Jul 16, 2008 by Mark from Visalia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• I found nothing that I did not like.

“I have stayed at many hotels of the years and this experience has been fantastic.”

May 21, 2008 by Arthur from Gadsden, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good value for the price.
• Quality of sheets and towels.

“Good value for the money, convenient location. Feels safe. Good for family or business travel.”

Apr 7, 2008 by Paul from Mesa, AZ
Overall Rating: 1
Cleanliness:[9] • Staff:[8] • Location:[1]

• They removed a dinner charge that was not mine. They called the police after my car was stolen and assisted me with a free breakfast.
• My vehicle was stolen from the parking lot.

“The pool hours were 6:00am to 11:00pm yet the pool was lock up by 10:20pm. I now know why the pool was locked early after my vehicle was stolen.”

Apr 3, 2008 by Kamal K. from Cupertino, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[8]

• The location was good, just off 405.
• The hotel staff was very negative.

“They were very negative.”

Mar 3, 2008 by Mary from Stockton, CA
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[7]

• I truly appreciated Sam and I believe her name was Deborah for their kindness. They were great due to our emergency.
• Unfortunately, the Asia Desk Clerk was very rude and disrespectful, considering the emergency we had with my sister being hospitalized.

“Our overall experience at Courtyard by Marriott Torrance South Bay was quite an experience. To our misfortune, one of my sisters became ill and needed emergency medical treatment. The desk clerk was very helpful with notifying the Paramedics in a very timely manner. Because the emergency with my sister, we did not know how long we would need our room. When I returned from the hospital to notify the desk I may need the room for a few more days, and I wouldn't know how long until I spoke with my sister's physician, I was informed by the Desk Clerk, who was Asian, first if I needed the room, and I informed I needed to speak with my sister's doctor, then she informed me that the hotel was all booked up, and I would have to call the 1-800 number to book a room. After, speaking with my sister's doctor, I realized that we would need the room for a few more days. At that time I call the hotel and spoke with Sam and explained what had happened with the previous Desk Clerk, he informed me not to worry, the room we had before would be available when we returned to the hotel. I was very disappointed with the previous Desk Clerk that I encountered. I feel that her actions were uncalled for, and she should have been more helpful considering the situation. She did process my credit card right away, and when I asked her if the hotel used any discounts such as AAA, State Employees, AARP, or any discounts for the rooms, she informed me "No" and charged me the maximum rate. I was very disappointed with the service I received from her. I also, wonder if I had not been African American if she would have been more compassionate and helpful. I believe she could have been a little more helpful because the situation was very unexpected. I feel if a customer has an unexpected emergency while traveling, the Hotel staff should conduct themselves as Sam and Deborah, did by being helpful.”

Oct 31, 2007 by Carol from Commerce City, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very quiet and friendly atmosphere.
• Staff needs to repair sauna.

“I was very please with this hotel and their staff.”

Oct 18, 2007 by Arcelia from Avalon, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Large rooms.
• Staff was unprofessional and is liars.

“The maid smoked a cigarette in my room right after I checked and so she would not get into trouble, she said it was me.”

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Amenities at Courtyard by Marriott Torrance South Bay, Torrance

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine

In Room Movies Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service

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