Hilton Burbank Airport and Convention Center

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User Reviews for Hilton Burbank Airport and Convention Center, Burbank

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Jan 6, 2010 by Julie from Eugene,OR
Overall Rating: 8

• It was in a good location for what we were doing in L.A.
• There was an additional charge of $14 a night for parking not included in price.

“This hotel was geared for the business traveler. The area that served bagels, fruit, and juice in the morning was over priced. The rest in the hotel was very nice, but expensive. Plus the additional charge for parking. It all added up and if you were to take a family you would have to be ready for the extras. The other thing was that the only extra cart for hauling luggage was by the bellman you did not see any around so if you had lots of luggage you would have to tip to get it to your door. I asked the concierge about getting to the Rose Bowl and his only suggestion was to take a taxi.”

Oct 23, 2009 by Hector from Calexico,CA
Overall Rating: 9

• Clean, comfortable, and warm.
• No free Internet in the room.

“I love it, everything was really good, I would like to be more day but I couldn't. The only problem is not free Internet in the room.”

Oct 20, 2009 by Jason from Glendale,CA
Overall Rating: 3

• The beds were very comfortable.
• The guests next door were having a party all night.

“The hotel was very nice and I really looked forward to staying there and getting some rest, especially after feeling how soft the bed was. Well all was great until the middle of the night when the guests next door began slamming their door every 2 minutes and talking and laughing very loud. I called to complain and the noise stopped for about 30 min. then started up again and went on all night. I called again in the early morning about 6am or so yes the party or whatever was still going on! and the noise stopped again briefly. By about 7:30 or so they were finally silent and my girlfriend and I were able to get 2 hours of sleep which is what I came there for! The staff downstairs were very helpful and were almost tripping over themselves trying to make it right.”

Jul 20, 2009 by Diane from Idyllwild,CA
Overall Rating: 10

• Comfortable beds, very quiet rooms, friendly staff.
• Parking charge is high.

“This hotel is very quiet for being by the airport. The staff was helpful and the food in the Daily Grill was very good, although a bit pricey. Know you will pay for parking each day and it is high for the area the hotel is in. Still, we would go back tomorrow.”

Jun 23, 2009 by Stan from Tulare,CA
Overall Rating: 10

• Shuttle service to Universal Studios.

“The staff was very helpful to help us with shuttle service on our little vacation. Made sure that we had the telephone number to call them to be picked up. Made sure to tell us where they where picking us up.”

Jun 11, 2009 by David from Burlington,NC
Overall Rating: 10

• Recently remodeled.
• Parking, no free wireless.

“Very clean, recently remodeled. Parking access is a bit goofy. No free wireless.”

Jun 2, 2009 by Jennifer from Tehachapi,CA
Overall Rating: 4

• Convenience across from airport.
• Room was not cleaned, trays from room service were left for long periods of time, parking fees were waived when we complained.

“My husband and I stayed at this hotel for two nights. Our room was all the way at the end of the hall, next to the only other person that we could tell was on the floor who was very noisy. The second day our room was not cleaned and room service trays with food on them were left in the hallway for many hours. The positive was that when we complained, the $15 daily parking fees were waived.”

May 31, 2009 by Rodolfo from Chandler,AZ
Overall Rating: 9

• The hotel was an experience, the quality of the decor and color combinations were great. The bed was really comfortable, and made it easy to sleep.
• It was difficult to unload and load the vehicle. I was told not to park in front of the hotel, and to move over to the hotel/airport parking.

“Overall this hotel was a great experience. Comfortable, and restful best fits the room. We looked forward to going back to our room, and the end of our day.”

May 6, 2009 by Julietta from Goleta,CA
Overall Rating: 3

• Clean.
• Too noisy, the vent was just too noisy.

“The hotel is nicely remodel, clean, however, we couldn't sleep well, it was too noisy.”

Apr 28, 2009 by Marc from Emeryville,CA
Overall Rating: 3

• Great location - near airport & major freeways.
• Unfriendly staff and unclean rooms and heard all the noise next door.

“Our overall experience was horrible. Hair strands were on the bed cover and pillows upon coming into a fresh room. Fresh linen was brought up and left behind for my pregnant wife to take care of changing. We had to prepare our own bed! We came in at a late hour and the hotel was understaffed to help us with our needs. The guest next door had a 7:30 am wake up call and startled us from our sleep and it felt like there was someone in our room using the bathroom. The hotel also had a convention going on so the staff was super busy and it was hard to get help with our needs. This hotel is not designed for families.”

Apr 17, 2009 by Eric from Tonto Basin,AZ
Overall Rating: 5

• Nice looking facility.
• Charged $14/day for parking for guests, which is outrageous.

“The hotel is a great location for business travelers. The lobby was always crowded; the business center was full of people chatting with trash strewn on the counters; and they made a racket until after 1:00 am in the halls. These are all things that the hotel should have made certain did not happen, especially after we brought it to their attention. We had to ask three times for a refrigerator before one was brought up on our second day there - and it was big clunker that did not fit under the counter and took up the space in front of the window of the room. Charging guests $14/day for parking is excessive; meanwhile, handicapped guests parked for free.”

Mar 11, 2009 by Ira from San Jose,CA
Overall Rating: 8

• Quality.
• Too much noise comes through connecting door.

“Great location, can walk here from Burbank Airport, but there is no airplane noise! Hotel is very nicely appointed, recent renovation was very well done, definitely with an upscale feel.”

Mar 5, 2009 by Leticia from San Bernardino,CA
Overall Rating: 6

• The bed.
• Parking inconvenient.

“No king beds and refrigerators in all rooms. Not in our room.”

Feb 19, 2009 by Susie from Chino Hills,CA
Overall Rating: 9

• Marriott bedding is the best..
• Parking is $14.00; it's not valet and it's a walk from the hotel.

“This is a nice place to stay right across the street from the Burbank Airport. The rooms are clean and the bedding is fabulous. I wish I could have stayed in bed all day. If it weren't for the $14 parking per day I would be a hotel.”

Feb 3, 2009 by Lisa from Everett,WA
Overall Rating: 10

• Comfortable rooms and clean.
• Pool was not heated.

“Great hotel, close to lots of things. I would definitely go back and stay at this hotel again.”

Jan 28, 2009 by Richard from Seattle,WA
Overall Rating: 9

• Convenient to Airport and quiet.
• Charged $14 per day for parking and $12 for internet in room

“The hotel was comfortable and convenient since you could see it from the airport. I was disappointed to see that there was a $14 per day charge for parking and a $12 per day charge for hooking up my computer in the room.”

Jan 15, 2009 by Charlene from Redwood City,CA
Overall Rating: 9

• Wonderful beds and rooms were nicely appointed.
• Parking is $14 a day.

“This is a great hotel for business travelers that need access to the airport. Has a business center and nice sitting areas for casual meetings.”

Jan 2, 2009 by Anita from Chicago,IL
Overall Rating: 10

• The woman at the front desk
  was wonderful.
• The restaurant was excellent but pricely for a family.

“This hotel is a hop, skip & a jump from the Burbank Airport. There are several fast food restaurants within walking distance, along with a Starbucks. The hotel was clean and comfortable.”

Dec 17, 2008 by Zenaida from Upland,CA
Overall Rating: 5

• Close to the airport.
• Parking charge too high.

“We had lots of noice with a baby crying all the time in the next room. Walls are too thin and it was very cold in the hall way.”

Dec 15, 2008 by June from Las Vegas,NV
Overall Rating: 8

• 24 hour room service, the bed and pillows were just like home!
• No valet, parking was a constant problem! The room key did not wok to get in & out of the parking lot! Very frustrating to get to events on time!

“Very nice hotel. The restaurant Daily Grill was wonderful! The food was excellent for breakfast and especially dinner. Room service was excellent too. Be careful with the kids meals, I found my daughter to be allergic to some ingredient in the chicken fingers. She never has problems with any other restaurants chicken fingers. Maid service was very late.”

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Amenities at Hilton Burbank Airport and Convention Center, Burbank

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Video Checkout Wake-up Service Wet Bar

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