Holiday Inn Los Angeles-Intl Airport [Los Angeles, CA]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Los Angeles-Intl Airport 2-star

9901 La Cienega Blvd, Los Angeles, CA

Welcome to the Holiday Inn Los Angeles International Airport-LAX Hotel, the 'Closest Holiday Inn Hotel to the Los Angeles Airport'.[more]

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User Reviews for Holiday Inn Los Angeles-Intl Airport, Los Angeles

Average User Rating: 6.5
Overall user rating
Cleanliness:[7.0] • Staff:[7.0] • Location:[7.5]
Based on 327 user ratings

Nov 29, 2009 by John from Longmont,CO
Overall Rating: 8 Overall user rating

  • Convenient location.

“Nice hotel, though, they charged us for shaving cream and when I asked the front desk if there was anything else we had on the bill besides parking, she said no. Then we got a higher bill than expected. Not a huge deal, but it's something that should have been complementary.”

Nov 26, 2009 by Coast2Coast from Beverl Hills,CA
Overall Rating: 2 Overall user rating

  • Hotel was a nightmare! I wouldn't go back.
  • Nasty & rude staff that don't know anything about their area.

“I wouldn't stay at this hotel even if they gave me two free nights again! The staff went into my room after night one to see if I was still in there and then forced me to check back in for the second night even though I had paid for two nights up front. When I asked the front desk & concierge for directions and such, they told me they didn't know. What a waste of Holiday Inn money if staff is rude, nasty and uncaring!”

Nov 24, 2009 by Jason from Paso Robles,CA
Overall Rating: 7 Overall user rating

  • Bathroom surprisingly upscale.
  • Excessive parking fee.

“Quality upscale hotel with very friendly staff, both at the desk and service positions.”

Nov 21, 2009 by Jimah from Hawthorne,CA
Overall Rating: 9 Overall user rating

  • Very clean, friendly staff, great location, easy
    access to freeways.
  • No refrigerator in the rooms/no ice machines in most of the floors.

“Excellent location, clean spacious rooms, friendly staff and family friendly environment. Can easily pass for 4 stars if rooms a equipped with refrigerators and floors with ice machines.”

Sep 18, 2009 by EM from San Diego,CA
Overall Rating: 10 Overall user rating

  • I was very pleased with the hotel's cleanliness, the room's appointments, the courtesy & friendliness of the staff.
  • The area of the hotel's location was sort of industrial, but very close to freeway.

“I was delighted with the hotel's cleanliness. The room looked like it was recently renovated. The staff was friendly, helpful and courteous.”

Sep 10, 2009 by Kris from Stockton,CA
Overall Rating: 6 Overall user rating

“Ice machines missing on some floors, some floors it was broken.”

Aug 26, 2009 by Judith from Alamo,CA
Overall Rating: 10 Overall user rating

“Fabulous room. I've stayed in 5 star hotels and this was almost as good. the room had been remodeled and the bathroom was very nice a even a bit roomy. The flat screen tv was good. The bed, pillows etc. all were excellent. We were delighted.And the parking wasn't a rip off”

Aug 21, 2009 by Sarah from James Creek,PA
Overall Rating: 4 Overall user rating

  • The hotel has been recently updated, that much is obvious.
  • Not a 3 star hotel.

“Wifi was not working in room, they did have a tool free help line and they were pleasant, but I still had to go to lounge for Wifi. NS room smelled of amoke and was noisy to airport traffic. Friendly staff but more like a 2 star room.”

Aug 12, 2009 by George from Camarillo,CA
Overall Rating: 6 Overall user rating

  • Driving up to the front of hotel is not too easy.

“Was adequate for our needs since we spent the night there to be close to the airport for an early morning departure.”

Apr 23, 2009 by Bob from Lawndale,CA
Overall Rating: 1 Overall user rating

  • Under construction, noisy, dirty and public areas were closed.

“The lobby was full of dust, partitioned with drop cloths, noisy with construction.”

Apr 19, 2009 by from Hollywood,CA
Overall Rating: 10 Overall user rating

  • The housekeeper found my engagement ring and returned it to me after I checked out.
  • The construction going on is really noisy, the air is bad, and there are some bugs on the 1st floor (none in the rooms as far as I know).

“Honest housekeeper made up for the inconvenience of the construction for me, but be prepared for some noise, some fumes, and no pool or fitness room.”

Apr 2, 2009 by Arnold from Lake Oswego,OR
Overall Rating: 5 Overall user rating

“The hotel was under going huge renovations which contributed a lot of noise and poor aesthetics.”

Mar 11, 2009 by Dale from Chicago,IL
Overall Rating: 1 Overall user rating

“You will see a big sign at the reception desk saying that they are in construction. The sign says that any noise or disruption is beyond their control. I was welcomed with peeling paint in the hallway, broken light bulbs in the room and dirty elevators. This seems like a perfect way to welcome a guest!”

Feb 26, 2009 by Jo from Seattle,WA
Overall Rating: 8 Overall user rating

  • Clean, large room, great shower.
  • Internet was overly priced, pool was closed.

“The hotel met my expectations - the room was large, had a great king bed, nice TV, and great shower. Unfortunately the internet was expensive (69 cents/minute), the swimming pool was difficult to get to (had to leave the hotel and walk through the garage) and was closed because of construction, and I had to wait for the airport shuttle for 30-35 minutes after a long international flight. But the room itself was nice and the staff was friendly.”

Feb 24, 2009 by Maurizia from Glendale,CA
Overall Rating: 9 Overall user rating

  • Clean, comfortable, excellent helpful staff.
  • The surrounding area is not that great.

“The staff was very friendly and helpful, the lobby was very nice and clean, the room and bathroom were spotless, the restaurant and room service affordable and with a good selection. The bed was very comfortable. They have a business center available for Internet and faxes and wireless Internet in every room. I lost my essentials during the travel and at the front desk they gave me toothbrush, toothpaste and a comb. I had stayed at the Hilton before, but I very much prefer the service at the holiday inn and La Quinta Hotels.”

Feb 22, 2009 by Kathi from Seattle
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[4] • Location:[7]

  • Location, airport shuttle.
  • Dingy, smelly rooms.

“Convenient location and airport shuttle are about all this hotel has going for it. It is undergoing a long overdue renovation, but we were given an old room that smelled of cigarettes and had black mold in the bathroom. Halls had carpet that was buckled, there was scaffolding all around. I wouldn't give this above a one star until the renovation was finished.”

Sep 2, 2008 by Mike from Atlanta, GA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[5]

  • It had cable and pay-per-view.
  • The room was very small, noise from outside was very audible.

“It's ok. I wouldn't run to go back, but I wouldn't cry if I had to.”

Aug 30, 2008 by Charles from Portland, OR
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[7]

  • It was close to LAX. Everything was convenient.
  • Kind of dirty carpets. Rooms need updating.

“Holiday Inn at LAX is nice for the business traveler. Close to the airport and McDonalds is right next door. Gas is close and the car rental place is close. Good place overall.”

Aug 3, 2008 by Marie from Las Vegas, NV
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[5]

  • Nothing.
  • Broken shower, unfriendly staff, ugly room, bad customer service, bad experience.

“This hotel is comparable to a motel 6.”

Jul 17, 2008 by Becky from Houston, TX
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Roll out crib, free 24 hrs shuttle, close to airport.
  • The restaurant was a little pricey.

“Very pleased with our stay. 24 hour free shuttle to airport. They provide us with extra blankets and roll out crib very promptly. Overall, good friendly service.”

Amenities at Holiday Inn Los Angeles-Intl Airport, Los Angeles

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Currency Exchange
  • DVD Player
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Video Checkout
  • Wake-up Service

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