Holiday Inn Los Angeles Airport

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User Reviews for Holiday Inn Los Angeles Airport, Los Angeles

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May 28, 2008 by Mary from Bend, OR
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel staff were very nice.
• Could not open the sliding door and needed to have fresh air.

“This was the Holiday Inn at LAX. Definitely only a 2 star.”

Nov 30, 2007 by Frederick from Midland
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[6]

• The bar makes a good drink.
• The lobby is the best you will get in the hotel. The rest of the hotel needs to be redone.

“I picked Holiday Inn for its usually good rooms; this place was the bomb, looks like that's what hit it. Not only the beds lumpy and the rooms smelled, the hallways were a mess. I had to move from the room they gave me, because of the noise, they could not give me a room to the back of the hotel, so they moved me 5 rooms away from the noise to an even worse room, and even more noise. A lovely view about 5 am, the semi backed up at McDonald and started unloading, oh about 4:30 am the garbage truck emptied the dumpster. No sound proofing! I found out why this room was even worse than the last, the large window with the view of the dumpster and McDonalds had separated form the frame, the gap was at least three inches. This place is not a Holiday Inn, in the true sense. It is close to a flop house, only more amenities. How it is rated so high is beyond me. I also asked for a discount. Answer was we don't do that. Think twice before you book this one.”

Nov 19, 2005 by Brian from Fresno, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[5]

• The lobby.
• The rooms were old and not well kept.

“I would not stay in this hotel if I had a choice of hotels.”

Nov 15, 2005 by Mike from Goodyear, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[6]

• Good shrimp dumplings.
• Terrible van service.

“I called for the van for over an hour, it should run every 20 minutes. The hotel is sub par, poor van service, limited menu, and dirty rooms, and so on. This is a one star hotel at best. I would never stay here again. ”

Nov 13, 2005 by Christopher from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The hotel is in a great location.
• The room smelled like smoke.

“Being that the hotel has a two and a half star rating; the price that is payed is worth it.”

Nov 10, 2005 by Srikanth from Venice, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Good Service.
• Location.

“It is good to stay at this hotel for people like me for business purposes. The only issue would be the accessibility to basic amenities. Overall service was good and healthy.”

Nov 7, 2005 by Paul from Saint Joseph, MI
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[7]

• Shuttle driver was good.
• Desk service was rude and unknowledgeable.

“Would not recommend this hotel - beds were bad and the desk people were very unfriendly.”

Oct 23, 2005 by Randy from Beverly Hills, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Wireless internet.
• Charge extra $11 per day for parking.

“The room was next to a VERY loud elevator. The maid kept opening my door each day even though I had the do not disturb sign out. Very annoying since I work late and sleep in.”

Oct 4, 2005 by Henry from New York, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[9]

• Nothing great.
• Disappointed with them as they are not able to hold a reservation.

“I just don't like the way they gave my room to another person, and sent me to a lower grade hotel, not so close, really late at night. And after calling to confirm my late arrival that night. And the worst was their attitude towards me, as they didn't care, about me, as I saw them giving them rooms to other people, while they sent me to another hotel, and in the next morning, trying to get the room, the second day, they still didn't wanted me to get the room.”

Aug 21, 2005 by Chris from Charlottesville, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Had to pay for parking. I feel this should be disclosed in the gen. info about the hotel. This really becomes a hidden extra charge. I resent it!

“No continental breakfast”

Jul 31, 2005 by Trae from Mckinney, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Good hotel for a great price
• Met our expectations

“This hotel was exactly what we thought it would be. The service was good and the staff was courteous. We booked this hotel for a great price.”

Jul 31, 2005 by Elbert from Cartersville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[1] • Location:[8]

• In room coffee
• Did not have reservation correct

“Hotel said they only had 1 room. I had 2 rooms reserved.They would not give me 2 rooms.”

Jul 30, 2005 by Josh from Laveen, AZ
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• free wi-fi
• nasty bath tub

“good location, free wifi, but nasty bath tub”

Jul 18, 2005 by Yaakov from Brooklyn, NY
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[7]

• very friendly and helpful staff
• walls are too thin

“overall it was a great hotel except for a few minor issues. one being noise from the outside and noise from other rooms.Staff were very friendly, helpful and eager to please.”

Jul 7, 2005 by Sabio from Redwood City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• staff was very friendly
• nothing nearby driving a must or must shuttle

“the hotel was very clean and the staff was friendly as usual i have stayed at this hotel many times before the only downside is that you must drive to nearby attractions or anyplace of intrest they do have a shuttle that picks you up at the airport 24/7 i would recommend if you do not mind public transportation.”

Jun 18, 2005 by Norrie from Salt Lake, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Hotel is very convenient to LAX. the room that I stayed in was very clean. very helpful & very courteous front desk staff.”

Jun 16, 2005 by Milton from Oakland, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good restaurant and friendly staff.
• Although it's location is near LAX off Century Blvd., I didn't like the way it was situated.

“For the price I paid, the two night I spen there was an excellent value.”

Jun 16, 2005 by Noriko from Loma Linda, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[6]

• Staffs are good
• Parking was expensive $10/day very old building

“We ended up paying $30 for the parking which ended up expensive. I wish I knew before I stayed there.”

Jun 14, 2005 by Mike from Woodbury, MN
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[7]

• The onsite restaurant was good, though dinner selections were high priced
• Room was not very clean- bathroom was terrible!

“The room was not clean, including the bed linens and bathroom. When asked for a new room, the front desk associate indicated they were sold out but did not offer a solution to the dirty room complaint.”

Jun 14, 2005 by Elliott from Boulder, CO
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[5]

• free WiFi
• expensive to park

“Overall not a bad place to stay. There was some confusion as to the length of stay that needed to be addressed but nice staff throughout.Not the Ritz by any means, but for the price I would stay there again.”

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Amenities at Holiday Inn Los Angeles Airport, Los Angeles

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Restaurant Room Service Safe Deposit Box Satellite TV Security TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service