Springhill Suites Manhattan Beach

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User Reviews for Springhill Suites Manhattan Beach, Hawthorne

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Aug 21, 2008 by Rob from Sherman Oaks, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room was really nice and the bed was perfect.
• I did not like the fact this hotel did not have a restaurant.

“Over all review I would say it met my expectations and the location to the beach was perfect.”

Aug 13, 2008 by Pam from Las Vegas, NV
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• The room size and pull out couch.

“Rooms were very nice. The hotel staff is very rude.”

May 31, 2008 by Annette from Issaquah, WA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[4]

• Large rooms.
• Cheap, location isn't right next to the beach like it says.

“Right down the street I got the Belamar hotel. I recommend Belamar; I don't recommend this for the money! Kids set off the sprinklers, which subsequently set off the alarms, waking me at 12 a.m.; the elevators took 5 minutes regardless of time of day and there was never more than 1 of 2 in working order during our stay (4 nights); the wake up call kept waking me at 6 a.m. Did I mention that, I didn't ask for a wake up call at all, and called the front desk to tell them this several times? All in all, if you're going to Manhattan beach, stay at the Belamar. A million times better for the money.”

May 28, 2008 by Devansh from San Diego, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[7]

• Well appointed room, free parking.
• Fire alarm malfunction kept everyone awake all night.

“The initial impression was very good: Free parking and well appointed suites with microwave and fridge looked great for a family with small children, but read on. Around 11 p.m., when all of us were asleep after a tiring day at the beach, the fire alarm went off. The shrill sound screamed from the alarm speakers next to the beds. After carrying the kids 5 flight of stairs down to the front desk, we were asked to go back because there was some malfunction in the fire system. The alarms kept going off throughout the night and we could not sleep at all. In the morning, both elevators were out of service and we had to again walk down the stairs from the fifth floor carrying our children to achieve our complimentary breakfast and then walk back up again to pack our bags to check-out. Heavens had some mercy on us and one elevator was restored by the time we checked out. There was no explanation or apology offered by the hotel staff for all the inconvenience that we had to go through. Maybe this was an isolated incident, but incidents like these bring out the real customer service of the hotel.”

May 15, 2008 by Karen from Hailey, ID
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• The continental breakfast.
• The location.

“It was very clean quiet but too far from the places I went. The beach etc.”

May 13, 2008 by Girds from Brisbane AU
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was clean and well look after.
• The key didn't work at first but was fixed straight away.

“This is a well presented hotel, not particularly close to anything, but closes enough to LAX. Manhattan Beach is cool.”

Dec 6, 2007 by Stephen from Springfield, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was outstanding (friendly, competent).
• Elevators should have been vacuumed.

“This was the nicest, friendliest staff I have seen in a long time. The front desk people, breakfast room folks, and clean up staff were extremely nice.”

Sep 7, 2007 by Barry from Torrance, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The continental was better than average. The front desk staff was friendly and helpful.
• The metro rail yard was a little noisy.

“If the location was better it could have been a three star hotel. It had a mix of travelers. Some business, tourist and family. Busy at the continental breakfast but had a good and fresh selection.”

Sep 6, 2007 by Paige from Mesa, AZ
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[7]

• Had a refrigerator, microwave and internet - it was like an apartment.
• They closed breakfast really early on Labor Day - and a lot of people were disappointed.

“We really enjoyed our stay. It is in a nice area of town, not as close to the beach as we had hoped, but it was clean and we had a great time.”

Sep 5, 2007 by Eliana from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent customer service, clean.
• Nothing.

“The hotel is located in very central area that you want to go and is an excellent area.”

Sep 5, 2007 by Lanece from Las Vegas, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was so close to good restaurants and the beach!
• The bathroom needed to be a bit updated.

“I was amazed when we got there how nice it was. We thought we'd be far from the beaches and far from any kind of restaurants, but it was so close and convenient it made our trip stress free and so much fun! Plus, you can fit 6 adults in one room! Loved it!”

Aug 30, 2007 by Joe from Saint Peters, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• Great breakfast!
• Staff member walked in to our room unannounced.

“Other than one hiccup the hotel was fabulous!”

Aug 30, 2007 by Rebecca from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast.
• Small pool.

“I loved the modern facilities at this hotel. We were able to eat at local restaurants and do some shopping too. Great for kids and business travelers.”

Aug 25, 2007 by Melinda from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean large rooms, friendly staff, close to airport.
• Nothing.

“Great location - close proximity to lax. Very friendly staff. Rooms were large and very comfortable and clean.”

Jul 19, 2007 by Brad from Ypsilanti, MI
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[3]

• The breakfast was ok.
• Unhelpful staff and bad location.

“I was mostly upset because our room type request was not honored. The hotel was poorly maintained, uncomfortable beds, and overpriced for the quality.”

Jun 18, 2007 by Jay from Menlo Park, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Cleanliness, amenities, breakfast.
• Could not use elevator at check-in.

“Excellent for families. Better for our needs than the 3 star Marriott hotels we stayed in later even though it's part of the same chain.”

Mar 21, 2007 by Lisa from Eureka, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[4] • Location:[8]

• Very comfortable, great complimentary meal, a great hotel overall.
• The costumer service upon check-in was not great. We were barely acknowledged, but other than that the employees were very nice.

“A great place to stay. It is off the main roads, very quiet, very clean and comfortable. Although it is quite a ways from the beach I would definitely recommend staying here, the rooms are a great size with hide away beds and king beds in the master area. You will enjoy your stay here.”

Mar 21, 2007 by Benson from Palmdale, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• I liked the fact that breakfast and internet access is included.
• The elevators are too slow. You need a car to eat out for dinner as there aren't eatery nearby.

“The hotel is wonderful to stay in whether you're in business or pleasure. For the price they charged you cannot beat it as parking, continental breakfast and internet access are all included. The rooms are not huge but very clean and well maintained. The hotel staffs are very friendly, entertaining and accommodating. I am definitely recommending this hotel to my friends and will definitely book a room there again in the future.”

Mar 21, 2007 by Christine from Palmdale, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Anytime I can stay at a Marriott hotel I am very pleased they are exceptional, keep them on your list!
• Room layout was a little strange, but it was ok for what it was.

“Nice location, clean, pretty, comfortable bed. I really liked staying here. Quality and price were exceptional.”

Mar 5, 2007 by Nellie
Overall Rating: 10

• Great location from LAX, clean, free parking.

“This is really convenient to LAX with dining a short walk away. Nice
and safe location.”

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Amenities at Springhill Suites Manhattan Beach, Hawthorne

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Car Rental Desk Coffee Maker in Room Continental Breakfast Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Safe Deposit Box Scuba Diving Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing Wet Bar

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