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Crowne Plaza Los Angeles Airport
5985 W Century Blvd,
Los Angeles, CA
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Average User Rating: 7.5 Cleanliness:[8.0] • Staff:[7.5] • Location:[8.5] Based on 2733 user ratings |
Oct 27, 2009 by
Rob from Miramar,FL
Overall Rating: 8
“The hotel was clean and the staff was friendly and accommodating. There was a restaurant in the hotel. However, the other restaurants were several blocks away. The bed was comfortable.”
Oct 23, 2009 by
Jonelle from Palmdale,CA
Overall Rating: 10
“Excellent, staff was very friendly and helpful. The room was clean, comfortable and roomy. I would definitely stay here again.”
Oct 12, 2009 by
JoAnne from Sacramento,CA
Overall Rating: 7
“I was just there for 8 hours. Given the 30 minutes I was stuck trying to get into the self park garage, I wish they had comped the $12 parking fee.”
Oct 12, 2009 by
Jonas from Princeton Junction,NJ
Overall Rating: 9
“Good hotel and I will recommend to others of this hotel.”
Oct 9, 2009 by
LisaJ. from Maple Heights,OH
Overall Rating: 2
“This was the absolute worse experience I have ever had in a hotel. The bed was like sleeping on concrete. No springs on doors so all night I heard doors slamming. I couldn't believe they don't have doors that don't slam shut. I was awakened every few minutes by doors slamming! The parking was so expensive and the garage and elevator were in horrible condition. The elevator didn't go to the 7th floor so I had to get off the elevator at night and walk the stairwell which is a big no no for a woman or anyone for that matter. I will never ever stay at another Crown Plaza hotel. I knew I should have gone with a two or two and a half star hotel. At least the parking is free and there is a free continental breakfast and comfortable bed and quiet doors.”
Oct 6, 2009 by
Frank from Hanford,CA
Overall Rating: 7
“This hotel has past its good day and sure could use some updates to the rooms.”
Sep 4, 2009 by
Ivy from New York,NY
Overall Rating: 7
“The room is clean and comfortable,however there is no free Internet, however I stayed another crown plaza hotel in San Jose which has free Internet and business center. Also, there is no free parking.”
Sep 4, 2009 by
Jackie from Lancaster,CA
Overall Rating: 9
“I
had a great time and the view and spectacular.”
Aug 29, 2009 by
Sara from Los Angeles,CA
Overall Rating: 1
“Terrible experience. Each experience has been so different, others positive and this was unacceptable. I have no idea how this hotel is classified as 3.5 stars. This experience will ensure I do not go back to the Crowne Plaza. The first room I was given, after being there for almost 2 hours, I learned my door was not secure. The door could be opened from the outside without a key card. As a single female business traveler, this is a very uneasy thing to consider. The hotel seemed shocked by this, but other than changing my room, that is as far as they took the situation. My 2nd room had a horrible bed that sank and made a large noise whenever you sat down on it. My office chair was squeaky and in poor shape. When I asked for a different chair, the hotel seemed annoyed at me. But I did receive a different chair.”
Aug 27, 2009 by
Erica from Ruther Glen,VA
Overall Rating: 6
“The hotel staff and airport shuttle service was EXCELLENT but, unfortunately, that is the only promising feature of this hotel. The room that we stayed in could definitely use an update-the carpet was dingy and old, the bed linens were stained, the furniture had excessive wear and the bathroom tiles and shower were moldy. This hotel is definitely not a 3.5+ hotel.”
Aug 24, 2009 by
Diane Friedman from Whitefish,MT
“Overall experience was fair. Housekeeping did not have towels or amenities in room upon arrival and I never got a ironing board/iron after repeated requests.”
Aug 21, 2009 by
Long from La Jolla,CA
Overall Rating: 3
“There are hidden fees for this hotel, no compliment breakfast, $13 for parking your car. Room is clean and it is not out of expectation for a decent hotel.”
Aug 17, 2009 by
Steve from Colorado Springs,CO
Overall Rating: 4
“I will not stay there again.”
Aug 3, 2009 by
Paul from Eden Prairie,MN
Overall Rating: 2
“Not worthwhile to mention about it.”
Jul 31, 2009 by
Karen from Altadena,CA
Overall Rating: 3
“I would not recommed this hotel for leisure because there is nothing to do. The room was clean but there are no frills and dissappointing decor. It is simply a place to sleep for the night.”
Jul 28, 2009 by
MB from Milpitas,CA
Overall Rating: 9
“Close to LAX, quiet, clean rooms and excellent lobby.”
Jul 23, 2009 by
Connie from El Centro,CA
Overall Rating: 10
“I got more that what I paided for. Even though the parking was expensive it was worth it.”
Jul 11, 2009 by
Mark from Cutler Bay,FL
Overall Rating: 8
“Just really convenient to LAX and rental car returns.”
Jul 10, 2009 by
Anthony from Perris,CA
Overall Rating: 8
“I think it is a very nice place for couples, families with teenage children and business travelers. On a scale of 1 to 5, I would give it a 3.5 or 4.”
Jul 4, 2009 by
Shaman from Las Vegas,NV
Overall Rating: 1
“This Hotel is not clean, and has very bad condition furniture. From valet to the housekeeping the staff is not helpful or professional. Crowne Plaza (Lax) is Not in my opinion a 3.5 star level. I would not like/enjoy going back there again.”
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