Best Western Beverly Pavilion Hotel

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User Reviews for Best Western Beverly Pavilion Hotel, Beverly Hills

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Sep 14, 2008 by Brent from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location with friendly helpful staff, an easy, pleasant stay.
• The rooms are not well insulated from hallway noise, so be prepared for that.

“This hotel has a unique, sort of hip modern retro look about it. Valet, bell & front desk staff are friendly and helpful. Rooms are very nice and well equipped. Large Plasma TV, nice large stand up shower in the bathroom, overall very comfortable. The restaurant is excellent with an electric atmosphere, but very expensive, especially since the portions are small, but beautifully presented. I recommend this hotel for singles and couples under 40, and do not recommend it for families.”

Sep 14, 2008 by Sd from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, clean, staff very friendly.
• NA.

“Very nice - well decorated. Although rooms were a little small and balcony was pointlessly small. Still, a nice place.”

Aug 24, 2008 by Chz from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very upscale, modern & stylish. cool rooftop pool.
• Hotel room was very loud, street sounds and other guests made it very difficult to sleep.

“Super stylish and upscale, 4 stars, great for young couples but not good for families. Street noise was very loud. Close to Rodeo drive, but too far from any freeway.”

Aug 20, 2008 by Robin from Cardiff, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[10]

• Fabulous location, unique decor but a bit to "cold" and unfriendly feeling".
• Slow elevators, housekeeping not so good, no coffee pot or free coffee.

“They are trying to be upscale, but need more management. Nice gym equipment, but things not working (cable TV broken, machines broken). Pool area not staffed well. Had to ask to get our room cleaned up the second day. Unbelievable slow service in the restaurant and the smallest portions I have ever seen. I don't expect "Big Boy's, but give us a little more food for that price. Good: fun, young atmosphere, best location around, good sound-proofing in room (we were right next to elevator and couldn't hear anything outside the room), nice beds, interesting interior design.”

Aug 13, 2008 by Jamara from Dania Beach, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Friendly staff, located in a safe area.
• Expensive food.

“Good location, friendly staff - generally overpriced.”

Aug 13, 2008 by Jeff from Chula Vista, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Incredibly cool. We hung out with a famous movie star on the roof.
• Very pricy.

“The Thompson Beverly Hills is extremely cool, from the Ferrari's in the garage even down to the black light switches. This is a place for wealthy hipsters to hang out in style. The rooftop is closed to hotel guests only and is amazing, with beautiful views of the surrounding valley. Not at all a place for kids. I felt a little out of my league there as everyone was so cool. Think a hotel that is more like a trendy nightclub. You will probably find some famous guests on the roof, we did.”

Jul 20, 2008 by Steve from Waldwick, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic.
• Expensive parking.

“Nothing but an amazing hotel. The rooms are fantastic. Very modern and comfortable.”

Jul 15, 2008 by Eileen S. from Emeryville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was first class.
• Nothing.

“This is a cool trendy hotel with excellent service.”

Jul 3, 2008 by Nanci from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone who worked at this hotel was fantastic. So friendly and helpful! I would stay there again without question.
• NA.

“Excellent hotel. From the location, cleanliness to the customer service. Everything was impressive. I would recommend this hotel and stay there again.”

Jun 4, 2008 by Emily from Woodland, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Trendy atmosphere, safe location.
• Staff was a bit snobby, parking was expensive.

“This hotel is a perfect getaway for people who are looking for some exciting romance. The staff could be friendlier, but their attitude matches the swanky decor and LA vibe. I would stay here again.”

Jun 1, 2008 by Keith from Rancho Mirage, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful remodel and great location in Beverly Hills.
• Under construction so had some noise.

“This is the former Best Western and it is under going a fabulous transformation. They are making it a very chic and hip boutique hotel. It is a fabulous location just a few blocks from Rodeo drive. They are still working on the property, so there was some construction noise, but otherwise it was a great stay.”

May 25, 2008 by Jen from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a nice hotel and the staff was extremely wonderful and helpful.
• The walls were a bit thin-we could hear people in other rooms.

“My friend and I were traveling in the Beverly Hills area and stayed at the Thompson. The staff was extremely friendly and helpful. The overall feel of the hotel was trendy and hip. Our room was clean and well decorated. It's definitely a trendy style hotel so I wouldn't recommend it to anyone who doesn't like that style or for families. The one complaint we had was just that the walls were quite thin and we could hear noises from other rooms pretty clearly. .”

May 24, 2008 by Kari from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room was gorgeous!
• Pool and roof deck is not accessible as it is unfinished.

“Loved this hotel! Great design (hallways and room). Hip nightspot (bar, restaurant, spa, etc). Good location. Only unfortunate part is that it was 100'F in LA for the weekend and the rooftop deck and pool were inaccessible as it was still unfinished (hotel is newly being renovated).”

May 21, 2008 by Steve from St Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Was a good hotel.
• Service at the hotel restaurant was slow. Some less than competent people working there.

“Good hotel.”

May 21, 2008 by Akl from Santa Barbara, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous, location.
• Pool, fitness centre not open yet.

“Pleasantly surprised! Beautiful decor, feels like a small, intimate hotel. Nicely done. A thousand times better than the Standard on Sunset (where we stayed a few months back). Great location.”

May 20, 2008 by Jason from Las Vegas, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• It felt like living in a night club from the moment we walked-in!
• The hotel lacked basic amenities- no coffee maker and ice had to be delivered by room service.

“Over all, the hotel was very nice and had a very friendly staff. It felt like we were in a night club for our entire stay) Be warned $28 a night for parking, expensive even for Beverly Hills. No coffee maker and ice needed to be delivered by room service. One huge plus was free wireless internet!”

May 5, 2008 by Grace from Norwood, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great service, clean, hip, great small hotel.
• Did not have business office nor good concierge service, but they made up for it anyway at the front desk very helpful.

“I would highly recommend this hotel. You can't find a better hotel in the area for the type. It's small hotel, very hip, like the better, the W is far too hip this is just right, and it's clean and great staff and service. Big bath room, the room itself wasn't big but it wasn't small either, large plasma TV, room service, restaurant and lounge downstairs, still working on pool on roof, but I would definitely go back.”

May 5, 2008 by Natalie from New York, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Liked the ambiance, beds and lounge spaces were extremely comfortable.
• They did not give us two double beds and made us pay extra for an upgrade; construction woke us up.

“Swanky atmosphere with lots of dark wood and mirrors throughout. Loved the comfy beds and fresh bath products. Some of the light fixtures, while artsy, were inconvenient and hard to figure out how to turn on. They are still completing construction on the upper floors and I was woken up by the sounds of a construction crew outside my window. Good facilities and location overall.”

May 2, 2008 by N. from Santa Maria, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great staff.
• Noisy, felt like there were no windows in or they were always opened when closed.

“Ok for one night stay. All the staff was great. The noise was unacceptable in the room. Heard doors slamming all day and night, seemed like there were no windows in the room, could hear any noise from outside and the bathrooms did not have any space for toiletries.”

May 1, 2008 by Sheila from Lees Summit, MO
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• The people at the front desk were very nice.
• This place is small, dark and unbelievably noisy. I would never stay there again.

“The noise is a huge problem, it is not because of the construction it is all traffic related. The hotel is not sound proof at all. If you want a hotel that you don't need sleep at, this is the place to stay. The best part is the beds were very comfortable, but you really cannot imagine how much noise there is all night long. The parking cost more than my rental car, and then we were evacuated in the middle of the night 04/27 because of a fire and there was nothing for our inconvenience and by then I was so delirious from being tired I did not have the energy to argue. I asked them if they would credit my parking of $84 and they said no. So That was that. The location is good for shopping but the hotel offers no ice machines or any soda/water machines, you have to pay very high dollar out of the mini bar or go without. I think a coke was $4. I have been to LA many times and my favorite place remains the Renaissance Marriott at Hollywood and Highland. If they are not on your list they should be. The pool, fitness center and roof top facilities are not open either. I am usually a really good traveler and give great reviews but I cannot be positive from this stay. I don't care if I bought my package at the 7-Eleven the fact remains the facility is noisy, noisy, incomplete and it is what it is. I would not recommend this place.”

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Amenities at Best Western Beverly Pavilion Hotel, Beverly Hills

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Balcony Bar/Lounge Barber/Beauty Shop Beach Boutiques Coffee Maker in Room Currency Exchange Elevators Express Checkout FAX Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club In Room Movies International Direct Dial

Iron Lounge Maid Service Modem Lines in Room No Smoking Rooms/Facilities Porters Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Smoke Detectors Sprinklers In Rooms TV Telephone Television with Cable Temperature Control Turndown Service Valet Parking Wake-up Service