Best Western Beverly Pavilion Hotel

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User Reviews for Best Western Beverly Pavilion Hotel, Beverly Hills

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Aug 26, 2009 by Craig from Truckee,CA
Overall Rating: 4

• Lovely roof top pool.
• It was like staying in the middle of a crowded trendy nightclub.

“Very disappointing for a four star hotel (actually it's far from a four star hotel). Small, poorly decorated rooms (a leather wall behind the bed and mirrored beams on the ceiling, oh please). We tried to take a quick tour of the roof top pool one evening and were literally evicted by a belligerent security man who demanded that we leave immediately 10 minutes before the place was to close (I guess he wanted to go home). Car recovery took 30 minutes. Otherwise service was adequately but far from gracious. Lobby was routinely packed with drunks coming and going from the rooftop bar.”

Jun 8, 2009 by James from San Francisco,CA
Overall Rating: 8

• A genuine effort was made to make the rooms both stylish and comfortable.
• Several of the lights in my room did not work.

“It's a terrific location if you want to be in Beverly Hills. Lots of convenience. Very friendly staff. Great little lobby bar.”

Apr 22, 2009 by Emma from Morrisville,PA
Overall Rating: 1

“The hotel was nice and clean. The restaurant was basic & overpriced, service was not very good. May be good for businessmen. The staff was not friendly or helpful.”

Apr 9, 2009 by Bob from Los Angeles,CA
Overall Rating: 8

• Room service and room service staff.

“It was small and dark. I needed the space to work on my laptop and the room itself didn't provide that.”

Feb 12, 2009 by Joseph Amram from Dorval,Canada
Overall Rating: 10

• Comfort and service and location.
• Excessive use of black in decor.

“We loved the boutique type of hotel, the terrace, the room and the location.”

Feb 8, 2009 by Molly from Minneapolis,MN
Overall Rating: 9

• Roof top bar, friendly staff, and beautiful decor.
• Expensive valet and no options for street parking nearby.

“The Thompson was a beautiful hotel in a great location. It felt very luxurious, clean, and welcoming. The rooftop pool was amazing - great views and a nice bar too, it was just too cold during our January visit to use it. The fitness center is very nice and has great equipment. The staff went above and beyond to make sure we had a lovely, romantic stay while we celebrated my husband's birthday.”

Feb 3, 2009 by Daron from Charleston,SC
Overall Rating: 3

• The lobby area was quaint and cool.
• Small rooms. Noisy everywhere. Disconnected staff.

“If sleep is not a priority, then this hotel will work for you. The service is below average. It seemed like the staff was more focused on being cool than serving their guests.”

Jan 19, 2009 by William from San Luis Obispo,CA
Overall Rating: 8

• The rooms were decent size for a single traveler.
• The television connection was not working properly.

“It is a slightly dated trend hotel. The hallways are dark, room numbers hard to read. The rooms are dark but spacious. The bars are small but the rooftop bar and pool are nice with good views.”

Jan 9, 2009 by Lee from San Francisco,CA
Overall Rating: 8

• Incredibly comfortable beds, good location.
• Not suitable for families, no coffee maker, extra charge for double beds.

“Nice place for a couple that wants to shop or window shop in Beverly Hills. Decor is a bit too edgy for my taste, but the beds were the most comfortable beds ever! Front desk staff was very nice in person, not so much over the phone; information given was not consistent.”

Jan 8, 2009 by Wendy from Carlsbad,CA
Overall Rating: 10

• The front desk staff was very helpful and extremely nice.

“Check in was smooth, everyone was helpful and the hotel interior is modern and fun. The bar in the lobby had a great vibe and my bed was very comfortable. I would definitely stay here again.”

Jan 3, 2009 by from Lakewood,NJ
Overall Rating: 1

• Comfortable bed.
• Low class.

“The atmosphere is sleazy and not comfortable for people with a decent level of morality.”

Nov 17, 2008 by Brad from Boise,ID
Overall Rating: 9

• Rooftop bar.
• Very noisy.

“Very nice hotel with friendly and helpfull staff. Great rooftop bar. A bit noisy but one should expect a bit of noise when staying in downtown LA.”

Oct 31, 2008 by Tim
Overall Rating: 5

• It was very nice and young hollywood.
• The room it self made me feel like i was in a motel 6 with marble.

“The hotel is overrated due to the cost, I felt as if the room was a motel 6 with marble.”

Sep 14, 2008 by Brent from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location with friendly helpful staff, an easy, pleasant stay.
• The rooms are not well insulated from hallway noise, so be prepared for that.

“This hotel has a unique, sort of hip modern retro look about it. Valet, bell & front desk staff are friendly and helpful. Rooms are very nice and well equipped. Large Plasma TV, nice large stand up shower in the bathroom, overall very comfortable. The restaurant is excellent with an electric atmosphere, but very expensive, especially since the portions are small, but beautifully presented. I recommend this hotel for singles and couples under 40, and do not recommend it for families.”

Sep 14, 2008 by Sd from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, clean, staff very friendly.
• NA.

“Very nice - well decorated. Although rooms were a little small and balcony was pointlessly small. Still, a nice place.”

Aug 24, 2008 by Chz from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very upscale, modern & stylish. cool rooftop pool.
• Hotel room was very loud, street sounds and other guests made it very difficult to sleep.

“Super stylish and upscale, 4 stars, great for young couples but not good for families. Street noise was very loud. Close to Rodeo drive, but too far from any freeway.”

Aug 20, 2008 by Robin from Cardiff, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[10]

• Fabulous location, unique decor but a bit to "cold" and unfriendly feeling".
• Slow elevators, housekeeping not so good, no coffee pot or free coffee.

“They are trying to be upscale, but need more management. Nice gym equipment, but things not working (cable TV broken, machines broken). Pool area not staffed well. Had to ask to get our room cleaned up the second day. Unbelievable slow service in the restaurant and the smallest portions I have ever seen. I don't expect "Big Boy's, but give us a little more food for that price. Good: fun, young atmosphere, best location around, good sound-proofing in room (we were right next to elevator and couldn't hear anything outside the room), nice beds, interesting interior design.”

Aug 13, 2008 by Jamara from Dania Beach, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Friendly staff, located in a safe area.
• Expensive food.

“Good location, friendly staff - generally overpriced.”

Aug 13, 2008 by Jeff from Chula Vista, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Incredibly cool. We hung out with a famous movie star on the roof.
• Very pricy.

“The Thompson Beverly Hills is extremely cool, from the Ferrari's in the garage even down to the black light switches. This is a place for wealthy hipsters to hang out in style. The rooftop is closed to hotel guests only and is amazing, with beautiful views of the surrounding valley. Not at all a place for kids. I felt a little out of my league there as everyone was so cool. Think a hotel that is more like a trendy nightclub. You will probably find some famous guests on the roof, we did.”

Jul 20, 2008 by Steve from Waldwick, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic.
• Expensive parking.

“Nothing but an amazing hotel. The rooms are fantastic. Very modern and comfortable.”

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Amenities at Best Western Beverly Pavilion Hotel, Beverly Hills

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Balcony Bar/Lounge Barber/Beauty Shop Beach Boutiques Coffee Maker in Room Currency Exchange Elevators Express Checkout FAX Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club In Room Movies International Direct Dial

Iron Lounge Maid Service Modem Lines in Room No Smoking Rooms/Facilities Porters Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Smoke Detectors Sprinklers In Rooms TV Telephone Television with Cable Temperature Control Turndown Service Valet Parking Wake-up Service

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