The Beverly Hilton

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User Reviews for The Beverly Hilton, Beverly Hills

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Oct 26, 2009 by Laurie from San Francisco,CA
Overall Rating: 8

• Pool
• The bathroom.

“The hotel has 2 wings: a deluxe wing (Wilshire Tower) and the older wing where they put pay in advance guests. The room is ok but the bathroom is tiny, the smallest bathroom I have ever had at a hotel. For the price I paid, it was fine but don't thing you are getting a luxurious room.”

Oct 23, 2009 by Michelle from Arroyo Grande,CA
Overall Rating: 10

• Location.
• Not one thing.

“Great location, quiet, nice staff, high ceilings in the rooms.”

Oct 20, 2009 by Jonathan from New York,NY
Overall Rating: 9

• Very clean. Nice staff. Excellent location.

“Great location. Friendly staff. Clean rooms.”

Oct 19, 2009 by Dan from Victoria,Canada
Overall Rating: 8

• Ambiance.

“Older Hollywood style luxury with lots of history.”

Oct 16, 2009 by Erin from Tempe,AZ
Overall Rating: 7

• Nice bathrobes in room.
• Room was small and cramped. Timeliness of service requests was in excess of 45 minutes and unacceptable- multiple calls made

“Rooms were small and cramped. Paint was peeling in places in bathroom and walls were banged up from where furniture had hit them and not been repaired in bedroom. A/c was extremely noisy.”

Oct 16, 2009 by Mike from Marietta,GA
Overall Rating: 9

• Great location.
• Need faster access to coffe in the morning than going to the bar.

“Very nice hotel in a great location.”

Oct 12, 2009 by Hadis from Los Angeles,CA
Overall Rating: 3

• Friendly staff.
• Not upgraded, heater not functioning, Dusty blankets we coughed the next day.

“This Hotel needs to live up to it's name and reputation that they hav set up for themselves. I felt like I was sleeping in a old motel.”

Mar 12, 2009 by David from Los Angeles,CA
Overall Rating: 6

• The rooms had been attractively upgraded.

“We were delighted with the quality of the room for the price. But as far as customer service was concerned, every minor request - can we get a corkscrew, can we get a late checkout, can we get a queen or king bed - were met with a smug, determined, No. So from that point of view the hotel was very disappointing - it felt like a 3 star hotel masquerading as a 5 star, not in order to provide better service, but the better to gouge guests for every extra penny. A nice room, in other words, in a horrible clip joint.”

Aug 20, 2008 by Biff from Culver City, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Nothing.

“It was great. Price could have been a bit less.”

Apr 16, 2008 by Jack from Cleveland, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Very small room.

“Old hotel with small rooms and average decor.”

Oct 1, 2007 by Dan from Oregon City, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent decor in common areas and rooms.
• Parking in the self-park garage was expensive.

“Fantastic, romantic and cool spot for adults of any age. Tons of history, glamour and a great location make this a very fun place to stay. The hotel staff was helpful and friendly, the amenities were first-rate and you feel like a VIP when you're there!”

Aug 15, 2007 by Atma from Santa Fe, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Modern clean professional upscale, willing to accommodate a guest easily.
• No bath tub.

“Great customer service, well trained staff and modern updated rooms.”

Apr 9, 2007 by Norio from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Tranquility.
• Poor in room service.

“Almost good, but even after checked in, room service came and try to open the door. It is uncomfortable feeling.”

1 of 1 people found this review helpful.

Apr 4, 2007 by Tom from Dana Point, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, trader Vic¿s bar, room.
• Central outdoor fountain and ground surfaces are dated, uninviting, and wasted space.

“Good location to use for spending a weekend in la/bh.”

Mar 29, 2007 by Tasha from Ashland, OR
Overall Rating: 9
Cleanliness:[1] • Staff:[10] • Location:[10]

• I used to live by there and I liked the familiarity of the area. The staff was excellent, and my massage was wonderful.
• There was a lot of black mold in the shower on ceiling and grout.

“The area couldn't be better, the lobby was gorgeous, the staff excellent.”

Mar 28, 2007 by Rebekah from Newport Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Nice room decor / great restaurant and bar.
• I left something in the room and called the next day - they said they don't have it.

“Very nice, friendly staff, good location.”

Sep 6, 2006 by Gina from La Jolla, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff. The front desk clerk gave us a rollaway bed free for charge. ice cold bottles of water were distributed all over the hotel.
• A room with 2 beds was not available, despite my request.

“Excellent hotel recently renovated. Rooms were small but beautifully decorated with first class amenities (Occitan shampoos, etc). Staff was lovely and very responsive. ”

Sep 6, 2006 by Cheryl from San Diego, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[2] • Location:[10]

• The upgraded room was very nice.
• The front desk staff was not welcoming and rather rude.

“Very nice hotel from the inside. The outside is very classic and dates back to the original opening of the hotel. The room lobby decor and room was very classy. The front desk staff are not professional and are rather rude on the phone and in person. They always made comments about my booking not directly with them. Called for 10 minutes to have bags brought down to car, no answer at front desk or bell desk. Then they charged my credit card after I left the hotel for the mini bar, which we did not use.”

Jul 25, 2006 by Mark from Seymour, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Huge heated pool.
• No free Internet access.

“The hotel is nice, huge heated pool. we had one complaint and they gave us free breakfast to make the issue right. the only complaint I have is that they charged me 7 dollars to print four pages off the internet.”

Jul 13, 2006 by Rafael from Arcadia, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great deal, fantastic value.
• An incident at the bar where the bartender was less than ethical.

“Made you feel like a million bucks. And, at $175/night it was a great value. Definitely made for a great getaway close to home.”

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Amenities at The Beverly Hilton, Beverly Hills

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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