The Century Plaza Hotel and Spa

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User Reviews for The Century Plaza Hotel and Spa, Los Angeles

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Sep 13, 2008 by Barbara from Marshfield, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel, clean, service was fabulous!
• Would of liked the use of a gym without a $20.00 fee.

“Loved the hotel. The service at the Hyatt was the best service I have ever received. The hotel was exceptionally clean. Great Experience!”

Sep 12, 2008 by Jack from Woodside, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Modern, updated and very clean rooms. Spacious bathrooms.
• Pricy hotel parking ($31 dollars a day).

“Overall, my stay at the Hyatt Century City hotel was excellent. The exterior is a little deceiving as it appears somewhat plain. But the interior is impressive. The rooms are spacious and stylish, furnished with sleek modern furniture. Every room has a large balcony. The pool area was fantastic! It's definitely a place to relax and take in everything. The only downside is the parking. At $31 a day for the hotel valet, it hurts the wallet. There really isn't much of an option either as there is literally no street parking in the immediate vicinity. If you are willing to walk a few blocks to Santa Monica, you can park at some meter locations. Otherwise, you might want to try nearby mall parking lots.”

Sep 11, 2008 by Jennifer from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The wonderful staff! Comfortable, clean room, great location.
• Internet service at the business center should have been free.

“I loved this hotel, and would return to it in a Heartbeat.”

Sep 11, 2008 by Michael from Pompano Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly service, great location.
• Parking fees are to high at $31 per day.

“Glamorous hotel after the remake. Great location in Los Angeles, close everything worth visiting- Beverly Hills, Hollywood, West Hollywood, Sunset Blvd, Santa Monica Blvd. The hotel is also close to the beaches as well as the Page and Getty Museums. The best thing though is the friendly staff- your sure to feel like a million bucks even if you don't happen to have it the bank.”

Sep 10, 2008 by Susan from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great bed linens; great flat screen TV; great water pressure in shower.
• Bathroom was dark (needed light over tub); wanted pool for lap swimming.

“Although I stayed here for a quality, safe hotel near Beverly Hills for a wedding reception, I think this hotel would be best for a business traveler. It was very quiet and had all the amenities I would need if I were in LA for business. It definitely merits a 4 star rating, but I would recommend more lighting in the bathroom. Also, the valet parking and coffee in the lobby (there was no make your own coffee service in room) was exceedingly expensive. Last, I did not use the fitness center, but as a swimmer, was disappointed that the pool was not appropriate for lap swimming. Staff was very professional and certainly up to Hyatt 4 star standards. Highly recommended.”

Sep 10, 2008 by Shawn from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great, beautiful hotel. Fairly central. Not too far from anything in LA.
• The parking was over priced.

“The Hyatt is a great hotel. I would recommend it to anyone. You do need a car unless you are doing business around the area. Everyone at the hotel is very friendly and knowledgeable. The only problem was the parking expense $30 for valet, $20 for self park with no in/out.”

Sep 10, 2008 by Mark from Santa Ana, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Everything went perfect. No issues at all.
• Cost of parking.

“This hotel is centrally located in Los Angeles. Many restaurants, clubs and shops are available within a short car drive. Well staffed and fun.”

Sep 10, 2008 by Peggy from Redwood City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location. Love the infinity pool and spa.
• Parking fees. $31 is a tad steep for one night.

“Beautiful hotel in the heart of LA (near Beverly Hills). Spacious rooms, clean, modern decor. Bathrooms are huge--and great for more than one person to use at a time. Love the pool and the pool area. Love the spa. parking is expensive. And we used Valet, because using self park is kind of difficult to get to.”

Sep 10, 2008 by Margaret from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room was beautifully decorated with a nice balcony. We loved the pool area which also had wading pools for kids. The lobby and bar were impressive.
• We found the parking was expensive.

“The hotel looks newly renovated with beautiful rooms, impressive lobby and bar area. We liked the outside patio for both bars. We also wished we had more time to spend by the pool as it was very nice. The hotel is located close to the shopping mall in the business area so it is very convenient to have a quick bite in the food court if pressed for time or at some nice restaurants that are close by. There is also a nice supermarket in that mall in addition to other great stores. It is also fairly close to other Beverly Hills/Hollywood attractions (10-15 minutes driving). Parking at the hotel is fairly pricy ($31 for valet with in and out privileges or $20 self park without in and out privileges- we also noticed that there is also parking available at the MGM tower next door for $15- I guess no in and out privileges). It was our anniversary weekend and the hotel sent a complementary bottle of champagne and strawberries which was a very nice touch. We would definitely stay at this hotel again.”

Sep 9, 2008 by Fabrizio from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The room was clean, the staff was kind.
• Nothing special.

“Very good hotel, clean and comfortable.”

Sep 8, 2008 by Steve from Grass Valley, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The perfect Los Angeles location - close to everything.
• Parking was expensive.

“Loved this hotel. Classy upscale hotel.”

Sep 8, 2008 by Alicia from Katy, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view! The balcony had a table and chairs to enjoy it!
• I could hear loud music outside at night & I was on the 17th floor!

“Overall, the hotel was excellent. I loved the balcony with the table and chairs. The view was lovely and the service was great. The light in the bathroom kept flickering and was on it's way out, but I'm sure that'll get corrected. Overall, I'd definitely stay here again! Loved the free WiFi!”

Sep 8, 2008 by Ercan from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Pool ambiance has been a great treat at hot weather of L.A. Hotel is convenient drive to most exciting places in Los Angeles as well.
• Parking is very pricey (self parking $21/valet $31) No bath tub, slippers. Internet fee.

“Hotel lobby, the look of the room is very elegant. I enjoyed staying at this hotel. No slippers in the closet or no iron or shoe polish cloth. I don't like extra costs and in this hotel there were some. Internet, parking, spa & gym fees. Boarding pass print option is a good offer. Overall it's a pretty nice hotel in Century City. It's a nice opportunity to have Westfield Shopping Center behind the hotel.”

Sep 8, 2008 by Rick from Crescent Springs, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and style of room.
• Weighted mini-bar.

“This is a great property in Century City with clean comfortable rooms and nice beds. Valet is still a problem and has been for years but it is a separate company.”

Sep 6, 2008 by Dw from Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• Clean, nicely decorated, good location.
• Air conditioning in room did not work properly.

“Beautiful hotel, clean - nice room/location. Balcony was nice too.”

Sep 6, 2008 by Mike from San Diego, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[4]

• Very nice furnishings.
• All the little extra charges.

“Very nice hotel, great furnishings in room, convenient full Starbucks in lobby. Downside is the $31 valet parking, pretty much forced on you.”

Sep 6, 2008 by Linda from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Wonderful pool, staff, food.
• NA.

“Great hotel!”

Sep 5, 2008 by Sara from Irvine, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[3]

• Very helpful and friendly staff on site.
• Parking costs $20.00/night and it is not covered.

“Room is clean and comfortable. Staff is friendly and helpful. Down side is that parking is not covered and costs $20.00 each time you enter and exit the parkade.”

Sep 5, 2008 by Sarah from Belmont, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, new, sleek.
• The sheets, towels, facial and bathroom issues. Pool area was boring, too many kids, not enough hot tub.

“Overall, it's a nice hotel because it's new and clean and the staff was helpful. There's a Starbucks and a little shop for toiletries if you need them. However, the pool area was mostly concrete and bland. The hot tub was too small for all the people that were in it. There were way too many kids, some who went into the pool with underwear or t-shirts and kids should not be in the hot tub. the most annoying part of the stay was that they don't use fitted sheets so the lower sheet kept moving and bunching up. The sheets felt like sandpaper and so did the towels. They also use super-cheap facial tissue and toilet paper-also like sandpaper. Oh, and you can hear the wedding music every weekend. Overall, it's a nice place but maybe 3.5 stars.”

Sep 5, 2008 by Gail from Ft. Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beautiful and comfortable room. Starbucks in lobby.
• Not much for walking.

“Beautiful, spotless, quiet, comfortable. I would stay there again in a Heartbeat.”

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Amenities at The Century Plaza Hotel and Spa, Los Angeles

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable