The Century Plaza Hotel and Spa

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User Reviews for The Century Plaza Hotel and Spa, Los Angeles

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Oct 22, 2009 by Dawn from Pleasnton,CA
Overall Rating: 10

• LA is such a pretentious city it was refreshing to encounter a down to earth staff.
• Small bathroom

“Feels luxurious, but is unpretentious. Staff is extremely friendly and helpful. Spacious rooms, but smallish bathroom.”

Oct 22, 2009 by Kristi from Tucson,AZ
Overall Rating: 10

• The balcony over looking the fountain out front.
• The $33.00 per day parking fee.

“One of the nicest hotels I've ever stayed at.”

Oct 18, 2009 by Candy from Del Mar,CA
Overall Rating: 8

• Close to Cedar Sinai Hospital.
• Parking fees and gym fees.

“Third time I've stayed here in 6 months, because it is only 3 miles from Cedar Sinai hospital. Love this hotel and it's location to both the hospital and the mall, across the street.”

Oct 14, 2009 by Mark from Carlsbad,CA
Overall Rating: 8

• Very courteous and attentive staff
• Room was nice, but fairly ordinary and a bit small.

“Just what we needed - a nice place near Beverly Hills and Hollywood. The staff is excellent. From the moment we arrived, they were friendly, helpful, and courteous from the driveway to the registration desk and throughout. No exceptions. The hotel was very nice, and the room, while nice enough, wasn't very spacious. The bed, however, was very comfortable. A good value all in all.”

Sep 16, 2009 by Rachel from Laguna Beach,CA
Overall Rating: 10

• The staff made us feel so special and so welcome.

“From the minute we walked up to the desk, they could not do enough for us. They treated us like we were royalty. It was our anniversary and they sent up complementary champagne and chocolate strawberries. They were extremely polite and helpful. The beds were so comfortable and the rooms were clean. The staff made it for us though.”

Sep 16, 2009 by Bal from Middlesex,CA
Overall Rating: 8

• Staff made us feel welcome with a baby.
• Location is not the nearest to the attractions.

“The hotel was very good with excellent facilities and helpful staff. Extras were all very pricey but the service more than compensates for that. We went with a baby and they did their best to accommodate us by providing a fridge and a microwave on request.”

Sep 14, 2009 by Jorge from San Diego,CA
Overall Rating: 9

• The view from the 17th floor, especially during the filming across the street of the "Green Hornet".
• I was looking to stay closer to West Hollywood, but was placed here at Century City.

“Overall, I was very please with my placement at the Hyatt at Century city.”

Sep 11, 2009 by Scott from Oxnard,CA
Overall Rating: 9

• Very friendly staff in valet, restaurant, front desk.

“Beautiful accommodations and nice restaurant for breakfast. Very appealing front lobby and bar. Although I did not use the pool, the private cabanas are an attraction.”

Sep 10, 2009 by Edison from San Francisco,CA
Overall Rating: 10

• 1st class hotel with friendly staff.
• Air conditioner doesn't work well. Very humid.

“Air conditioner didn't work well. But the weather was so nice that we left the balcony door open. Facility is nice!”

Sep 4, 2009 by Reanna from New York,NY
Overall Rating: 7

• room, lobby,
• valet parking, housekeeping

“I stayed, I think, 4 nights in the hotel. One day around 4pm I left my room. I bumped into the maid on the hallway and asked her to clean up my room. She said: sure. Then on the way to the exit I stopped by the front desk and asked them to make sure houskeeping not forget to clean my room. Almost 2 hours later when returned my room was just like as I left it. Called housekeeping, they promised to send somebody immediately. 15 mins later I called them again. They said the maid was on the way. Another 15 mins went by when I decided to do downstairs and talk to the manager on duty. She was apologetic and helped to fix the problem which mustn't ever have occured, but it left bitter taste in my mouth. A prestigeous hotel like this can't afford happenings like mine!Valet parking fee's outrageous.”

Sep 1, 2009 by Candy from Del Mar,CA
Overall Rating: 9

• Location.
• Parking fees and gym fees.

“Awesome Hotel, opposite a Westfield Mall that has a food court you won't believe, which includes Lawry's!”

Aug 31, 2009 by Mark from New York,NY
Overall Rating: 9

• Good, fast service
• You have to pay for the gym

“Great bar scene, breakfast food was amazing. Room service was prompt. Pool looked nice and was not overly crowded. Downside was you have to pay $20 to use Equinox gym. But the gym is AMAZING, locker rooms are out of this world!”

Aug 30, 2009 by Ken from Palm Beach,FL
Overall Rating: 8

• Beautiful hotel after 63 years.

“Wonderful place to stay.”

Aug 24, 2009 by Kimberley from Seattle,WA
Overall Rating: 10

• It was beautifully appointed and I felt very welcome and relaxed in botht the public and private spaces.
• Not enough light in the bathroom

“The Hyatt Regency Century Park is delightfully luxurious yet personally welcoming at the same time. This mix is particularly alluring as a business traveler, yet the wading pools near the swimming pool made me wish my 2 year old was with me as well. This for me makes it the best of both worlds.”

Aug 20, 2009 by Scott from Bridgewater,NJ
Overall Rating: 2

• Dirty glasses in room, moved rooms due to noise, poor quality lamb and rib eye, chipped Martini glass rim.

“We were very disappointed in the quality of the services. On Saturday checked into a very nice room and both glasses were filthy dirty. After complaining twice regarding the pounding in the rooms upstairs we had to move rooms security never spoke to the upstairs occupants. Went to their top end restaurant, which was empty. Had to send back my Martini due to the rim of the glass being chipped and the waiter never apologized for it. My son and I ordered the Lamb Shank and Rib eye steak poor quality with too much of the steak being inedible which was not good almost felt they were getting rid of their poor quality meat on Saturday night. I was shocked that this well known hotel was poor at almost every turn.”

Aug 19, 2009 by debbie from West Orange,NJ
Overall Rating: 10

• friendliness of the staff and the fact that it is walking distance from mall
• lack of ability to make coffee in the room

“Beautiful, well-located, friendly; excellent amenities;”

Aug 18, 2009 by Jesse from Bakersfield,CA
Overall Rating: 9

• Location to venue.
• Parking fee.

“Excellent hotel for a nights stay. Clean and very modern feel.”

Aug 18, 2009 by Brett from Bakersfield,CA
Overall Rating: 10

• Clean, comfortable, quiet room.
• Nothing.

“Bed was very comfortable, room and hotel met all my expectations.”

Aug 18, 2009 by Mary from Roseville,CA
Overall Rating: 10

• Hotel was luxurious and relaxing, loved the balcony and location.

“Great hotel with a beautiful,spacious room. Convenient location and easy access to all of LA.”

Aug 13, 2009 by Jon from Phoenix,AZ
Overall Rating: 6

• The view from the room.
• No business center opened Sunday!

“Charging someone $5.00 to use a computer for a minute to print something up, and another $1.00 for the printing is ridiculous. Literally needed a computer for less than 2 minutes to print a confirmation and it cost me $6.00. Second, the business center wasn't even opened on Sundays. I can stay at a Holiday Inn with a free business center and it's open 24 hours a day! I hope to never stay at a Hyatt again!”

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Amenities at The Century Plaza Hotel and Spa, Los Angeles

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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