Holiday Inn Santa Monica Beach-At The Pier

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User Reviews for Holiday Inn Santa Monica Beach-At The Pier, Santa Monica

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Apr 19, 2009 by Todd from San Mateo,CA
Overall Rating: 2

• It was close to the pier.
• Felt like I was in the middle of a freeway/loud.

“The room was modern but the noise level overshadowed any comfort it has a cold feel to the hotel//old facilities.”

Mar 24, 2009 by Doug from West Des Moines,IA
Overall Rating: 9

• I enjoyed how the room was prepared.
• Parking was cramped.

“Very pleasant room. The staff was friendly. Great access to the Santa Monica Pier and beach.”

Mar 22, 2009 by Alison from New York,NY
Overall Rating: 10

• The staff was incredibly friendly and helpful.
• I didn't like to leave it.

“Holiday Inn was a delight. I always thought of the chain as sort of humdrum, but this particular experience disproved that. The bedding was terrific, the room beautifully appointed, and the staff was top drawer. Lovely place to spend a few nights.”

Mar 11, 2009 by Marco from Santa Monica,CA
Overall Rating: 7

• Location.
• Need better sound prove from freeway noise.

“Not bad but can be better. Good secured building.”

Mar 3, 2009 by Amy from Show Low,AZ
Overall Rating: 9

• Very good location and clean.
• Didn't like paying for parking should be complementary.

“The rooms were very clean. Comfortable beds, with an ocean view.”

Feb 16, 2009 by Joe W. from Reno,NV
Overall Rating: 1

• Close to beach.
• Parking was $24.00 a night, not worth it

“The street side is very noisy 6am to 10PM. Horrible for conference calls. Also, had to pay $6.40 for 877 (free)long even thought I asked beforehand and was tole no charge Distance was more than 7 miles from hotel. Never heard of this before. Will not be going back.”

Jan 29, 2009 by Dianne from Newbury Park,CA
Overall Rating: 9

• The parking facilities were fine , but very expensive!!! $24 for overnight and there is not much of a choice.

“We had a lovely stay and the hotel staff was very accomodating. The room was very well appointed and attractively designed. Close to everything in Santa Monica.”

Jan 20, 2009 by Raymond from Berkleey,CA
Overall Rating: 8

• Great location, comfortable enough, friendly staff.
• Small sort of bathrooms.

“A great location within Santa Monica with clean and comfortable room but somewhat small and dowdy bathroom. Nice staff.”

Dec 15, 2008 by Robin from Santa Monica,CA
Overall Rating: 5

• The decor of the room was very warm and comforting.
• Front desk employees had bad attitudes and were not helpful.

“The rooms are small but the decor was trendy and comfortable. That is about the only good thing I have to say about this hotel. The front desk employees were rude and not helpful. They charge $5 for a bottle of H2O, the vending machine did not take cash + cost $2, you need to go down to let guests in after midnight, there was renovation going on and it began early in the morning waking me up.”

Dec 10, 2008 by Vic from Castaic,CA
Overall Rating: 8

• Great location.
• Construction on road next to hotel.

“Santa Monica has a great pier, wonderful restaurants and good shopping, even a nice beach. The Holiday Inn is small and old, but well taken care of. The public spaces were clean, but small. The room was clean, but old. It had a pillow menu, which is a nice touch. Everything was perfectly acceptable, the staff was helpful when calling us a taxi, as I expect in a hotel.”

Dec 9, 2008 by Rika from Irvine,CA
Overall Rating: 9

• The staff was extremely friendly! Everything was clean and tidy, parking was convenient and location is a block from the beach!
• The beds are very uncomfortable, decor needs to be updated. Room should include flat screen and cd player please, carpets are dirty need be cleaned.

“It was everything I expected. I knew from the outside and description that it would appear too look as if it needed a refurbishment, inside and out. But, everyone was efficient, friendly, accommodating! The hotel was very clean, location was convenient - I would stay there again!”

Sep 14, 2008 by Ralph from El Paso, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Most everything, especially the peoples attitudes.

“The air conditioning didn't work.”

Sep 12, 2008 by Warren from Salem, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• Not much. The coffee maker.
• The freeway next to window, the weak staff at the front desk.

“This hotel is an ideal spot for the foreign tourist that wants the LA experience. Cheap and close to some points of interest. Weak in many areas, but the primary motivation for an overnight stay is the location. One block from the Santa Monica Pier and 4 blocks from 3rd Street Promenade.”

Jul 9, 2008 by Eric from Rolling Meadows, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Very good location, great bathroom, free internet & newer furnishings.
• Room was small.

“This was a very good hotel, especially for it's location. The room was very small, but the furnishings (bed, bathroom setup, chairs) were very nice. Free internet was a huge plus as many places want to charge for internet access, which should be complimentary everywhere. The business center was very poor, only one computer and the printer broke down while we were there, so they put a sign on it saying it was broken instead of fixing it.”

Jun 15, 2008 by Kathy from West Hollywood, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The staff.
• Dirty carpets in room, small elevators, parking expensive.

“The staff was wonderful. The room was bright and well furnished, though the carpets were worn and stained. Parking is very expensive at $23 per day. Nice location.”

Jun 15, 2008 by Steven from Encinitas, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• Noise.

“There was construction going on outside that started at 7am. Moreover, maid service came at 8am, which is far too early. Therefore, it was not a good place to try and get a good long night sleep.”

Jun 9, 2008 by Tracie from Flossmoor, IL
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[10]

• Staff.
• Lack of luxury.

“Staff is wonderful and very accommodating. Rooms are sparse, but have what you need. Small bathrooms so difficult if sharing a room. Security is good. Location is excellent.”

Jun 9, 2008 by Marc from Broomall, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great location.
• Poor linens.

“Great location as far as tourist area and beach access. But the hotel is located right on the freeway. The noise level was not bad and did not affect my sleep.”

Jun 2, 2008 by Lisa from Pismo Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very friendly and accommodating.
• The parking charge could be disclosed in advance.

“This was a great location to the pier and a variety of dining choices. The room was very comfortable and the staff extremely helpful.”

Jun 2, 2008 by Hardev S. from El Cajon, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[6]

• I did not.
• I did not like the attitude of the reception.

“I was also not informed of the parking fees of 23.00 dollars until I got my bill in the morning. I was told I could park downstairs without being informed there was fee for it. Very bad experience.”

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Amenities at Holiday Inn Santa Monica Beach-At The Pier, Santa Monica

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Outdoor Pool Parking Pool Porters Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms Television with Cable Valet Parking Video Checkout

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