Red Lion Hotel Pendleton

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User Reviews for Red Lion Hotel Pendleton, Pendleton

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Sep 4, 2009 by James from Pocatello,ID
Overall Rating: 8

• The staff was great and the view of rolling wheat fields is beautiful.
• I would like the pool to be heated and have a complimentary breakfast.

“Good place to stay with friendly staff and nice clean rooms. The pool and spa have a great view, however the pool is seasonal and is not heated.”

Jun 20, 2009 by Jon from Wood Village,OR
Overall Rating: 6

• Just off the freeway.
• Needs renovation.

“The decor needs upgrading.”

Sep 2, 2008 by Maureen from Federal Way, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean, convenient location.
• No free breakfast.

“Hotel was nice - but should offer a small breakfast.”

Aug 26, 2008 by Lori from Sahuarita, AZ
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Clean and convenient with large rooms.
• Dirty windows, dirty rollaway had to send back and re cover.

“This is a great hotel for the money. It is normally very clean and well maintained.”

Aug 24, 2008 by Jacqueline from Renton, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I like that it is pet friendly. I liked the sweeping views.
• The tables around the pool were dirty.

“I liked the service in all areas; the front desk, the housekeeping and the restaurant. Pendleton has plenty to do; the underground tour, the casino and swimming and sunning. There are hot springs nearby and hikes along the river.”

Jul 20, 2008 by Linda from Friday Harbor, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was beautifully decorated and inviting.
• I wished a very light serve yourself breakfast was provided.

“This hotel was luxury compared to the Economy room, I stayed in previously, and it was less expensive than the overpriced economy hotel. It was wonderful. My balcony overlooked a lovely valley.”

Jul 20, 2008 by Abbie from Kaysville, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great room.
• I had to pay $10 upgrade fee to get a double room.

“The rooms are lovely, big, clean and we loved it. Sadly, no internet and the restaurant is too pricy. The family loved the pool. My only complaint is having to pay extra $10 to get a double room. Loses some of it value.”

Jul 10, 2008 by Kimberly from Portland, OR
Overall Rating: 2
Cleanliness:[7] • Staff:[3] • Location:[6]

• Location was great and the kids liked the pool.
• The temperature in the rooms were 87, no air conditioning, it broke. In Pendleton Oregon that week end it was 106. They need care.

“I feel that the hotel should of had a bit of courtesy for those that were staying. My family brought in about 100 people to stay there for a wedding.”

Jun 4, 2008 by Cara from East Wenatchee, WA

Cleanliness:[9] • Staff:[9] • Location:[9]

• Takes pets.
• Need more ice machines.

“They are always very accommodating when we stay there.”

Mar 25, 2008 by Janet from Baker City, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Clean, staff friendly.
• Was very noisy!

“We normally liked this hotel, but we didn't stay in a very nice room considering the money we had to pay, so that was disappointing. However, it was fairly clean, but we have stayed in better rooms there for less money.”

Oct 30, 2007 by Darrell from Ontario, OR
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Location.
• Requested double beds. Unavailable had to buy another room at rack rate.

“The room offered was a king size bed. They offered no other rooms as a solution. We ended up having to purchase another room with king to solve our problem. Rate charged was rack rate. A very unsatisfactory experience.”

Oct 24, 2007 by James R. from Spokane, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A very outstanding staff and the hotel was the best I been in a long time.
• Nothing.

“The hotel was easy to find and everyone working was outstanding and it can be good for all type travel to stay.”

Oct 9, 2007 by George from Boise, ID
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room was roomy and clean.
• Broken ice machine, unresponsive kitchen, TV controller hard to use, curtains didn't close completely.

“The hotel was a nice and convenient place to stay, some areas of service were amateurish and showed a lack of management attention.”

Oct 8, 2007 by Deborah from Coeur Dalene, ID
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[8]

• Nice clean room with easy access. Quiet and with comfortable mattresses!
• Upon return to retrieve a bag we left they were very slow to accommodate us even after a call in advance to ask them to have it at the desk it was not.

“Overall, the room accommodations here were very satisfactory. Comfortable beds, a quiet location. A friendly quick check in. However, we left one of our small toiletry bags behind so called several days in advance of our anticipated return, (not to stay but a drive through only to pick up the bag), and the housekeeping manager kept insisting she would keep it in that department even though I asked several times for her to please have it accessible at the front desk as we would be in a hurry. So, when we arrived the front desk on our return trip they had to call the housekeeping department to have them then bring our bag to the front desk. We waited more than 10 minutes for that to happen. There should certainly be more customer satisfaction emphasis placed on this employee, (who incidentally addressed herself as the housekeeping manager and said she would be working on the day of our return), to accommodate the traveler. We did not appreciate having to wait for them to do something.”

Oct 1, 2007 by Paul from Dexter, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Easily accessed free Wi-Fi availability appeared clean in all areas.
• Many dinner menu items were listed but not available. Had to go to my fourth choice.

“Red lion Pendleton has wonderful views of surrounding areas, is clean, friendly, and well placed relative to highways.”

Sep 29, 2007 by Liz from Orem, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were great! The room was very clean.
• The floor plan of this hotel is a bit confusing.

“It was a great place to stay. It was recently refurbished and smelled clean and smokes free. The beds were very comfortable. I especially liked the way the staff makes up the beds. Housekeeping puts two top sheets on the blanket under the bedspread so only freshly laundered sheets can touch you. It was a nice touch.”

Sep 5, 2007 by Karole from Bremerton, WA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[7]

• The back yard view.
• Overcharging for pet fees.

“Hotel is in a good location, though no food/ continental breakfast, and the front desk staff is not very friendly.”

Aug 24, 2007 by Max from Yachats, OR
Overall Rating: 4
Cleanliness:[9] • Location:[8]

• Our room was comfortable and attractive and our dinners were very good.
• Upon arrival, someone else was booked into our room. Upon departure, the desk clerk was rude.

“This is a very attractive hotel with good food and on the whole the staff is helpful. We did find someone booked into our room upon arrival, and the problem took half an hour to straighten out. We had had a long hot day of travel, so the delay was a bit taxing. The manager was very nice and very apologetic. However, when we left the next morning, we told the desk clerk about the problem the night before, and said we thought we ought not to be charged the $2 cost for the bottled water available in the room. She gave some kind of eye-rolling response such as, "whatever." as if we were making an unjustified request and she was sick of such nonsense. So, we may and may not stay there again.”

Aug 19, 2007 by Viki from North Powder, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff.
• Had to park too far from the room.

“Good quality.”

Aug 4, 2007 by Ilene from Deweyville, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I was able to get out quick.
• Dog hair in our beds.

“It looked nice. Beds were comfortable quick access to freeway. Was quick to respond to complaint about dog hair. To many wasps to go swimming otherwise nice to stay.”

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Amenities at Red Lion Hotel Pendleton, Pendleton

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Courtesy Car Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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