Hyatt Westlake Plaza In Thousand Oaks

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User Reviews for Hyatt Westlake Plaza In Thousand Oaks, Westlake Village

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Oct 21, 2009 by Susan from Modesto,CA
Overall Rating: 6

• Willing to make accommodation for errors.
• Handicap accessible room was not accessible - no roll in shower for wheelchair.

“Staff was friendly, helpful and willing to make up for not providing proper handicap room by providing lunch. Professional and prompt.”

Sep 25, 2009 by Dave from Wells,VT
Overall Rating: 7

• Location and surrounding shops and restaurants were great.

“Pleasant stay, clean and comfortable rooms.”

Jul 23, 2009 by Melinda from Los Angeles,CA
Overall Rating: 9

• free parking, location and look.
• no fridge in room

“Love it! I have stayed here before adn it's always a nice experience. Hotel staff is very nice.”

May 12, 2009 by Jeff from Shadow Hills,CA
Overall Rating: 7

• Comfortable bed.
• Local TV channels didn't work.

“I needed to stay overnight near work, and this worked well. However, I couldn't get any local channels or others in the room, but cable channels came in.”

Dec 10, 2008 by Cheryl from Las Vegas,NV
Overall Rating: 9

• The beds were very comfortable.

“The staff was friendly. The rooms and hotel lobby was clean and inviting.”

Dec 9, 2008 by Carole from Detroit Lakes,MN
Overall Rating: 10

• It proved to be very close to our concert. The lobby was beautiful and the room great.

“It was a beautiful place and the lady who checked us in was very nice and helpful with restaurants and directions. Our room was very nice.”

Sep 30, 2008 by Jack
Overall Rating: 7

• Quite Location but close to freeway. Near good resturants.
• Thin walls, noise neighbors late at night.

“Would stay here again, good value for reasons described above.”

Sep 17, 2008 by ken
Overall Rating: 7

• Expensive lobby and grounds, large room.
• Trash receptacles were not emptied, large stain on carpet and very thin walls.

“For the area, the 4 stars are justified. The colonial Spanish decor and architecture were consistent. Open public spaces well designed. Rooms were, well, roomy even with couch. Walls were so thin that
I could hear normal conversation from neighbor word-for-word and freeway noise (not a problem at the Renaissance down the street where
I usually stay). And the trash receptacles were not emptied, a bit of a turnoff for an otherwise fine hotel. The Sunday brunch, at $38, looked great; but
I don't eat that way anymore.”

May 31, 2008 by Evan from Visalia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to freeway but still quiet. Very comfortable king beds.
• Refrigerators would be nice in the rooms, but not necessary.

“Very easy to access from FWY 101, and the rooms are very easy to find from the front desk (no driving around the hotel). Very quiet and comfortable.”

May 27, 2008 by George from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bar menu and drinks are horrible!
• The bar menu and drinks are horrible!

“The bar menu and drinks are horrible! The bartender should be fired, and the drinks are too expensive.”

May 22, 2008 by Louis from Delray Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quality hotel in its locale.
• No "gift shop".

“Always a pleasure to stay here.”

May 16, 2008 by Angel A. from Santa Maria, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Everything was 1st class staff was GREAT.
• Nothing.

“Me my wife and children had a pleasant time lots of things to do there everything was close by. And the staff was EXCELLENT.”

May 1, 2008 by A from San Jose, CA

Cleanliness:[6] • Staff:[8] • Location:[9]

• Parking.
• First two rooms I was sent to were still unmade/not ready.

“I think they need an update to their interior finishes of the room. My particular room had a stain on the carpet and the drapes were dark and dated. The furniture was not that comfortable either. In general, it just looked like an early 90's version of a Hyatt room. Not sure when they updated it? It was not bad, just not as "clean and current" as I have come to expect from Hyatt products otherwise.”

Apr 30, 2008 by Tammy from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beautiful scenery outside of my room. We were on the 4th floor looking out to the gazebo and mountains. Beautiful!
• We had to pay for internet. Was surprised when in many two star hotels, wireless internet is free.

“Beautiful and inviting nestled amongst mountains, with conveniences of modern facilities around the corner. Very quiet, comfortable and clean room. Enjoyed our stay very much.”

Apr 30, 2008 by Phillip from Clayton, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was so helpful, a great property. I highly recommend this hotel.
• Smell of room.

“Rest assured you will see more of my business. Fantastic all around experience.”

Apr 23, 2008 by Jean from Reedley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Fresh apples at the front desk.
• Light and fan are on same switch in bathroom.

“Easy to find, quiet, clean.”

Apr 16, 2008 by Jessica from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was attractive, comfortable, easy to locate and relaxing.
• There were a lot of events going on at once, this was a little confusing.

“The hotel was done in a beautiful Tuscan style where the indoors reflected the outdoors. The food was delicious, the room was very nice and luxurious. The bathroom was a little small for the room (it only had one sink and was in a small room). This hotel exceeded all of my expectations. It was also located very close to a nice shopping plaza with a theater. Very relaxing get-a-way. I would definitely stay there again.”

Apr 9, 2008 by Vicki from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was very nice and had wonderful comfortable beds!
• The valet was not super friendly.

“If going to the Westlake, Thousand Oaks California area, we will always stay here because we know the quality we will be getting. It seems like more than a 3 star rating!”

Apr 8, 2008 by Catherine from Meadow Vista, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room service was fast and the food was excellent!
• They did not have the room configuration.

“Superb food and comfortable room.”

Mar 14, 2008 by Kc from Palmdale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very well maintained & friendly staff.
• Nothing.

“This hotel is just off the freeway with no freeway noise. Staff is always friendly and helpful. Rooms are always clean & comfortable.”

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Amenities at Hyatt Westlake Plaza In Thousand Oaks, Westlake Village

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Free Parking Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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