Best Western Crystal Palace Inn and Suites

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User Reviews for Best Western Crystal Palace Inn and Suites, Bakersfield

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Sep 24, 2007 by Chris from Santa Barbara, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• The room was large and well furnished. The bed was comfortable. The staff was friendly and helpful.
• They were painting rooms during my stay, and the fumes were overwhelming for a brief time.

“While not in the greatest area, this hotel was an oasis. It suited my needs as a business traveler to a tee, and I will be returning for the other three week-long sessions that I will be attending in Bakersfield this year.”

Jun 20, 2007 by Linda from Cumberland, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful grounds & pool. Everything in room that we needed.
• Nothing. All our needs were met.

“Friendly staff with quick check-in. Comfortable bed, nice flat screen TV, nice frig & microwave and clean. Beautiful flowers and shrubs around the grounds. Lovely clean pool, large gazebo to sit out in out of the hot sun and nice hot tub to relax in. It was a better hotel than we ever expected!”

Jun 12, 2007 by Lewis from Sacramento
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, wonderful rooms, beautiful grounds and great restaurant.
• Just can't say anything at all negative.

“Best motel we have ever stayed in. The staff is very friendly & the rooms are spotless. All rooms located near spa & pool and the grounds look like Polynesian grounds. Beds are very comfortable and the breakfast is just about the best we have ever had. This is the best place you can find and the aura price is unbelievable for what all you get. We will stay there every time we travel with our 10 and 14 year old grandkids when going to lea. & san Diego. You can't find a better deal and if you are senior citizens like us you won't be disappointed.”

Aug 7, 2006 by Dan from Oroville, CA
Overall Rating: 1
Cleanliness:[10] • Staff:[1] • Location:[10]

• Wonderful pool, great location.
• Lost my return reservation, refused to honor my confirmed return reservation.

“I had a second confirmed reservation a week after my first stay including a confirmation number which I made at the desk upon checking out from my first stay. The hotel "lost" my reservation and refused to honor my confirmation number or reservation. When I objected they threatened me with arrest. I am presently suing the hotel.”

Jul 31, 2006 by Mark from Ventura, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Easy access from freeway, very clean, great value, nice friendly staff and very nice pool area.
• Our shower in our room didn't work well. Couldn't adjust temperature or pressure.

“N/A”

Jul 30, 2006 by Lisa from Riverside, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great deal! Clean and convenient.
• The parking was a little sparse.

“Overall, this hotel is the best deal I've found in this particular part of the city. I definitely plan to stat there again.”

May 10, 2006 by Shauna from Atwater, CA
Overall Rating: 10
Cleanliness:[9] • Location:[9]

• Great value and has all the extras.....pool, hot tub, full breakfast.
• Service needs to hook frig. before guests arrive so it is cold. When they get there to use it.

“Great value for your money and has all the extras that usually cost more. I will stay here every trip to Bakersfield. I highly recommend to everyone I know!!”

Apr 16, 2006 by Wally from Concord, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Room and garden beautiful
• TV reception very poor/limited stations. Did not have Fox News which is important to us.

“Other than the TV (above) situation. We enjoyed our stay and if that is corrected would probably stay there again. We travel to Bakersfield often as family lives there.”

Apr 10, 2006 by Heather from Banning, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The free breakfast.
• The television.

“Over all good amenities food and gas station convenience.”

Amenities at Best Western Crystal Palace Inn and Suites, Bakersfield

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Complimentary 24-hour local airport/Amtrak shuttle Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable