John Ascuaga's Nugget

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User Reviews for John Ascuaga's Nugget, Reno

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Apr 9, 2008 by Jim from Olympia, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good sized room, variety of restaurants.
• The bed was too soft and the pool was packed with kids.

“It is a very nice hotel, but we were on the same floor as the pool and there were a lot of kids running around the halls making a lot of noise. Don't get a room on the 5th floor West tower unless you want to be by the pool.”

Apr 9, 2008 by Nedra from North Logan, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The many different things that were there.
• The extra charges that were added with the other person were not what I had been quoted.

“Clean and friendly, valet and bellhops were very professional.”

Mar 25, 2008 by Mark from Sun Valley, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• 24 hour hospitality.
• Train track side.

“Great place for family vacation/holiday.”

Mar 20, 2008 by Melissa from Pleasant Grove, UT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The hotel housekeepers.
• Parking.

“It was fine, there were a couple of times the front desk clerks were not nice.”

Mar 17, 2008 by Tom from Yerington, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Service, cleanliness, location.
• Next door two yelling children. Husband was due in hospital next morning so needed rest, but not worth switching rooms for 1 night.

“Rooms were nice, clean, location convenient. All staff involved were courteous and professional. Room service was really quick and food was good.”

Mar 6, 2008 by Marco from Novato, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The pool area!
• The bed spread.

“Loved trader dick's and the pool.”

Feb 25, 2008 by Abby from Baton Rouge
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• I loved the hotels cleanness.
• There is too much gambling machines.

“I loved the hotel the pool was big and the staff was awesome I want to go back soon!”

Feb 17, 2008 by Harold from Silver Springs, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything like all of the people and accommodations.
• Set up in a room that was not ordered. But was changed to the ordered room.

“Every thing was in a short walk to get to and from.”

Jan 23, 2008 by April from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close too many activities and casinos.
• Parking was poor.

“Nice hotel but was disappointed that it was not part of the main casino. Had to walk in the elements to get to the main towers. Indoor pool was in main hotel, room service times were limited whereas they were 24hrs in the main hotel.”

Jan 15, 2008 by Michael from Fallon, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, Quit.
• It was away from the main hotel.

“Nice hotel there needs away to get to the hotel without going outside from the main hotel.”

Jan 6, 2008 by Laura from Petaluma, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[7]

• This hotel had something for my children to do that was safe and fun.
• The room wasn't as clean as it should have been.

“This hotel is relatively inexpensive, convenient and has just about everything you need in a nice environment. The arcade and swimming pool were a big hit with my children!”

Dec 30, 2007 by Bren from Eagle Point, OR
Overall Rating: 4
Cleanliness:[2] • Staff:[10] • Location:[4]

• The tower area of the hotel is actually nice.
• The court yard building is just a cheap sleep place that is not well maintained.

“We ended up leaving a day early because the hotel room was so Smokey and poorly maintained. The actual casino building was very nice and the staff is friendly but stay away from booking in the court yard!”

Dec 13, 2007 by Teri from Battle Mountain, NV
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• Nothing.
• Everything.

“It was next to the interstate so was noisy all night long heater worked poorly found hair in the bathtub no reply for extra towels dirty rooms gross!”

Oct 19, 2007 by Aman from Suisun City, CT

• NA.
• Manipulating consumer with dirty game.

“I have been on that hotel many times but never use the stupid internet service again.”

Sep 26, 2007 by Jim from Moraga, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Nice pool and dining. Also nice casino and public areas.
• Expected to get one of the renovated rooms in the east tower for the price I paid.

“I would stay there again, but make sure I got the newly renovated east tower rooms next time for the price I paid.”

Sep 25, 2007 by Arvids from San Mateo, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• The view from the room was great.
• Lacking in life safety system response and notifying occupants of alarm status.

“I really enjoyed my stay, I came out for a concert I wanted to catch at the hotel, nice venue. I thought that the room rates were a tad pricey.”

May 9, 2007 by Michele from Danville, CA
Overall Rating: 9
Staff:[8] • Location:[9]

• I liked the cleanliness of the hotel.
• Rosie's diner had terrible service and the food was not great.

“Overall, it was a nice experience.”

May 5, 2007 by Michael from Morgan Hill, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, friendly, convenient. Everything was great.
• Very busy, long way to walk for coffee in the morning as no coffee maker in room.

“Very high quality, professional staff, great restaurants and high quality facility.”

Apr 25, 2007 by Michael from San Mateo, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location was nice.
• Keys to the door and the elevators are slow.

“Nice and clean. Would stay again.”

Apr 14, 2007 by Heather from Vacaville, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[1]

• It was close to the friends I was visiting.
• Everything else. It was not the hotel I thought. It was a building behind the hotel I thought I was getting. Everything about it was inconvenient.

“It was not the hotel I thought. It was a building behind the hotel I thought I was staying in. Everything about it was inconvenient for a mom traveling alone with her child. I had to wait almost an hour for them to bring my luggage because they wrote down the wrong room. When I tried to check in at the main desk, the woman told me I was registered at a different building. I had to walk through a smoke-filled casino, with an infant, and then outside to get to it (they had already taken my car to valet). The doors were not automatic in this building and it was very difficult to get in and out. It was not a good experience.”

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Amenities at John Ascuaga's Nugget, Reno

24 Hour Front Desk Babysitting/Child Services Barber/Beauty Shop Business Center Casino Coffee Maker in Room Fitness Center or Spa Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box