John Ascuaga's Nugget

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User Reviews for John Ascuaga's Nugget, Reno

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Oct 21, 2009 by Linda from Weimar,CA
Overall Rating: 10

• The room was comfortable and clean, love the pool, and love the parking garage.

“We really enjoy the Nugget as it has nice rooms, restaurants and a super pool. I highly recommend it for families and couples.”

Oct 6, 2009 by Pamela A. Rivera from Monmouth,OR
Overall Rating: 2

• Hot tub and the fish dinner, not the whole dinner just the fish was good.
• The smokers were all around us, even our non smoking room was terrible.

“If you are not a smoker avoid this place. It is not non- smoker friendly. The first thing they did was charge us $5.00 something about parking, no free internet, no coffee in the room, they charge you for everything, we would of had a better stay at 3 star motel and will never stay at a resort again.”

Sep 16, 2009 by James from houston
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[9]

• Good location.
• Not clean.

“Very bad rooms. The room was supposed to be a super deal. But they ended up giving me a below par accommodation with patches for torn places! Never go there. The casino has old women serving, felt guilty man.”

Sep 5, 2009 by lyn from Layton,UT
Overall Rating: 3

• nothing
• the bathroom smelled of urine and the carpet was dirty etc.

“The bathroom smelled of urine and it felt old and dirty. I had to take my son through the casino to go to and from the room.”

Aug 28, 2009 by Steve from Mountain View,CA
Overall Rating: 9

• Location to where I was going for family party.
• There really wasn't any problems to tell about.

“Great location, friendly staff. Lots of parking available and easy access to major highways.”

Aug 10, 2009 by Marsha from Winnemucca,NV
Overall Rating: 9

• Comfortable and friendly. Easy to get to and from.

“All employees were nice and eager to help anytime. The hotel was clean all the time and there were a number of different places to eat, quite a good selection, and all very good. If you just want to game, you don't have to leave the hotel for any thing.”

Aug 4, 2009 by Melodie from Oakdale,CA
Overall Rating: 7

• Convenient and low priced.
• Very uncomfortable hard bed.

“Clean, adequate hotel and very low price.”

Jul 4, 2009 by Kathy from Nevada City,CA
Overall Rating: 9

• One stop fun place, everything is there!
• No dislikes.

“I went with a friend to see the Oak Ridge Boys at Aseuagas. It was great fun. Never left the Nugget. Everything was there! House bands were good after the show. Services were great. Helpful, courteous and freindly staffing. I look forward to a return trip.”

Jun 12, 2009 by Kenneth from Eureka,CA
Overall Rating: 8

“Beautiful Hotel.”

Jun 2, 2009 by Rocky Jones from Clovis,CA
Overall Rating: 9

• Hotel was well kept for an older establishment.
• Self parking too far away.

“The price was right and the hotel was close enough to the Reno Convention Center to not be a hassle getting there in the morning, but by afternoon traffic was a mess.”

May 6, 2009 by Bob from Orangevale,CA
Overall Rating: 8

• Starbucks inside lobby. Security of the room floors.
• Room was old and dingy. Needs remodel.

“All in all good, but was expecting cleaner from a 3.5 star.”

May 6, 2009 by John from Coquitlam,Canada
Overall Rating: 2

• Nothing.
• Noisy and old rooms, isolated location, rude staffs, no coffee maker at room.

“My room is very old. It faces the highway. The room is quite noisy, not only due to the highway but also due to the poor insulation in the building. I clearly heard people in the next rooms using washroom, taking shower, chatting. No coffee maker in the room. When I called the front desk. She said I should not expect a coffee maker in the room. The hotel is remote from everything.”

Apr 22, 2009 by Leslie from Sutherlin,OR
Overall Rating: 8

• Great value.
• Lots of smoke in the casino and restaurant area. Fees.

“I was disappointed to find out that there is an additional $5 per person resort fee upon check in. The fee covers the pool, concierge and valet service. The room was in the West tower which has not been renovated as has the East tower. Decor negatives: outdated fixtures, busy carpet and wallpaper. Decor positives: very comfortable, nothing was worn, granite counter in bathroom. The room was on the 20th floor and the view was great. The lights of the city at night were awesome. And, being train enthusiasts, we enjoyed watching the activity in the switch yard below us. We had to close the windows when we went to sleep to reduce the noise, though. The only negative of the room I could say is that I could hear the person in the room next to us coughing. A minor issue as it was during the day. As for the casino and restaurant area there was way too much smoke. Even though there is no smoking in the restaurants it still penetrated. The staff was friendly and I would definitely stay here again for the money.”

Apr 10, 2009 by cher from Union City,CA
Overall Rating: 7

• The pool area.
• Pool water was cloudy, location of hotel is away for other things.

“Casino - hotel with all amenities needed. West tower building is aging, the east tower recently revamped. Many restaurant choices with average foods.”

Feb 16, 2009 by Allen from Battle Mountain,NV
Overall Rating: 9

• Easy to find.
• Parking spaces under freeway.

“Room clean and spacious; hotel dining was fair.”

Jan 31, 2009 by Judith from Nine Mile Falls,WA
Overall Rating: 10

• The staff were the best.
• Nothing all good.

“I
think anyone that wants to go to reno will enjoy the service, location, and cleanleness of this hotel.”

Jan 6, 2009 by Byron from Alamo,CA
Overall Rating: 2

• Easy access to freeway and other entertainment.
• We were placed next to the elevator, it was very loud, couldn't sleep, trouble making guests no security.

“I like the hotel accommodations, location and service, unfortunately having been placed next to the elevator made it impossible to sleep and the fact that there was a group of teenagers riding the elevators making noise and yelling made my trip very tiring. I was not able to sleep.”

Jan 6, 2009 by William from Modesto,CA
Overall Rating: 7

• It was very clean and nice. Very nice amenities.

“I was very disappointed with the added charges. At The Nugget I was told that $5.00 would be added to my bill for the use of the exercise room. Instead $26 was added.”

Jan 1, 2009 by Jim from Sacramento,CA
Overall Rating: 10

• Location, everything was very close from this hotel.
• Nothing.

“Very nice, well maintained, excellent customer service.”

Dec 22, 2008 by Sam from Corning,CA
Overall Rating: 3

• Very nice and have stayed there before.
• The beds were very hard
  I didn't like them at all.

“The Nugget is the best hotel in reno area.
I like every thing about it except the hard beds hopefully it was just this room.”

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Amenities at John Ascuaga's Nugget, Reno

24 Hour Front Desk Babysitting/Child Services Barber/Beauty Shop Business Center Casino Coffee Maker in Room Fitness Center or Spa Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box

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