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Residence Inn Reno 2-star

9845 Gateway Drive, Reno, NV

At Residence Inn, we have perfected the extended-stay experience by combining all of the comforts of home with our passion for making every guest feel welcome.[more]

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User Reviews for Residence Inn Reno, Reno

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[8.0]
Based on 92 user ratings

Sep 7, 2007 by Michael from Sacramento, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[4]

  • Rooms have a lot of space!
  • It's too far away from downtown.

“Great hotel if you want to camp out for a few weeks ("residence" implied) as the rooms are spacious and there's a full-on hot breakfast. It's a bit far away from downtown Reno and the casinos though.”

Jun 1, 2007 by Lina from Elk Grove, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was friendly and helpful. We were there for a b-ball tourney and the on site washer/dryer facilities was very convenient to wash uniforms.
  • Honestly the only thing that bothered me was the strong smell of the chemicals that were used to clean the rooms but after the smell faded it was okay.

“The staff here is friendly and helpful. The rooms are clean and spacious. It is conveniently located close to everything.”

Mar 29, 2007 by Vikki from Springdale, UT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It far exceeded my expectations for the price I paid. It was great.
  • It did not have hook ups for TV games for the kids- only pay per view.

“I would gladly go there again. The continental breakfasts were outstanding and the service was excellent. We thought the location was great just off the freeway and within walking distance to many amenities.”

Feb 28, 2007 by Tiffany from Winnemucca, NV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • I got more than I expected. I was pleasantly surprised.
  • It was a little hard to find.

“This hotel provided all the amenities anyone traveling for pleasure or work could ever need.”

Jan 3, 2007 by Bruce. from Cupertino, CA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[4]

  • Size of room, included continental breakfast.
  • A bit far from my travel path.

“I used this hotel with my family, wife and two teenage children, as a one night stop over in the middle of a longer driving trip. For that purpose it was very good. Room was spacious, convenient for family use, included continental breakfast allowed us to get up and on the road quickly and early. Would definitely use for this purpose again.”

Dec 8, 2006 by Mike from Greer, SC
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Size of the room was great, very clean.
  • Nothing.

“I would love to stay there again at that price.”

Oct 29, 2006 by Wayne from Beaverton, OR
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Good value for amenities. I also liked free internet access which I used often.
  • The location was farther from downtown Reno than I had wished for.

“This is a good value hotel that was clean, convenient and comfortable. The free internet access is a good amenity to keep in touch. I would consider using this hotel again in the future.”

Oct 27, 2006 by George from Vida, OR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Breakfast excellent. Room spacious, staff friendly and helpful.
  • Nothing.

“Spacious, large clean rooms with comfortable sitting and working area. Great complete breakfast. Helpful, friendly staff. Good exercise room for this type of hotel.”

Oct 16, 2006 by Jim from Victorville, CA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Good buffet breakfast.
  • I needed 2 beds per room. Got one bed and a fold out bed which was very uncomfortable.

“Nice location with good amenities. Clean, well lit and secure.”

Sep 9, 2006 by James from Honolulu, HI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, immaculate and excellent service by hotel staff.
  • During the Labor Day weekend, it was crowded for breakfast and some items ran out I .e eggs, sausage and potatoes.

“Hotel was really a good value for the money spent. Wish we could have stayed there longer.”

Sep 8, 2006 by Donna from Lexington, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, well appointed. Good location. Polite helpful staff.
  • No complaints.

“Hotel was in a good location. Convenient to downtown Reno and the airport. Major roads were easily accessible. Close to several choices for eating out. Clean, well appointed. Staff were helpful and friendly. The Residence Inn was exactly as advertised. A very good value for the price.”

Sep 8, 2006 by Joe from Glenpool, OK
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Very convenient.
  • Hard to locate rooms. No sign age on exterior buildings.

“Typical Residence Inn. Clean and convenient to South Reno area.”

Sep 8, 2006 by Charles from Sacramento, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Great price and clean.
  • To far from downtown Reno.

“It was great.”

Jul 6, 2006 by Oscar from Sonoma, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great place to stay, great accommodation, great staff, great breakfast, great place to stay period.
  • Nothing.

“Really like the studio room with kitchen and Internet etc. love the free buffet breakfast each morning, cleanliness, friendly staff.”

Jul 5, 2006 by Paul from Rocklin, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[5]

  • More than I expected in amenities but a little off the beaten path. good value for the price on that particular occasion.
  • Continental Breakfast was way over crowded and the bathroom sink could have used some special cleaning under the rim.

“Nice hotel, sort of far out but good for people that don't want to be around gambling. Nice amenities for the price. Could have done with out being pre-charged for room incidentals.”

Jul 5, 2006 by Cathi from Frisco, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean, the kitchenette was convenient.
  • The thermostat in the room did not work.

“Overall the room was excellent. Our only issue was the non-working thermostat.”

Jun 14, 2006 by Richard from Idaho Falls, ID
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[5]

  • Clean, well laid out, with a good breakfast.
  • Finding it.

“Once we found the hotel, it was a good stay.”

Jun 7, 2006 by Dexter from San Leandro, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Cleanliness and a great breakfast.
  • The swimming pool was out of order.

“A pleasant, not to out of way, clean, very well run, pleasant staff, helpful in knowledge of area, quiet and a wonderful breakfast.”

Jun 6, 2006 by Paul from Waterford, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Outstanding facilities!!!!!!!!!
  • No complaints.

“I arrived with 2 different room dates, but the staff was able to work it out so all I had to do was check out one morning and check back in, and still keep my original room. The breakfast was wonderful; my suite was beautiful, and for my price, which was $45, even the manager of the hotel was a little shocked at my bargain price.”

Jun 1, 2006 by Sandy from Macon, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It has a computer & printer available for guest use, which made it possible to print out my boarding passes before returning home. Rooms are great too.
  • Pool was not ready for use.

“This is a wonderful motel away from the main attractions of Reno. It is close enough to drive wherever you want, and yet have some privacy. The rooms are very clean and have everything you need for your stay (dishes included). I liked the fact we could buy groceries and store them in the fridge, or cook in our kitchen. They also offer grocery shopping service. The staff is very helpful and friendly, the rooms are kept clean and they also do the dishes in the dish washer for you. This is the best hotel I've ever stayed at.”

Amenities at Residence Inn Reno, Reno

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Childrens activities
  • Coffee Maker in Room
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fire Place
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Safe Deposit Box
  • Scuba Diving
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Wake-up Service
  • Water Skiing
Hotel Representatives:

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